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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, sun loungers
Property video
Breakfast area
A spacious lobby with a reception desk, seating area, staircase, and shelves with decorative items.
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a large window, and a view of the outdoors.

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Two people dining at a wooden table with a laptop and a bag in the background.

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

A hotel room with two beds, a wooden headboard, a wall-mounted light fixture, and a window with curtains.

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

A hotel room with a bed, bedside table with a phone, a desk with a chair, a TV, and a window with curtains.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

A modern hotel room with two beds, a desk, and a chair.

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Hotel52 is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 3.5-star hotel has 83 guestrooms and offers conveniences like a coffee shop/cafe, an outdoor pool, and free self parking.

What's nearby

  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Quinta Alegría Shopping Mall - 18 min walk - 1.0 mile
  • Punta Esmeralda Beach - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Crisol - ‬3 min walk
  • ‪Ceviche Corazon - ‬2 min walk
  • ‪Pizza Italia - ‬4 min walk
  • ‪Tropical Tacos - ‬2 min walk

About this property

Hotel52

Guests of Hotel52 enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This smoke-free hotel also has wedding services.
Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay
  • Cleaning fee: MXN 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Hotel52.
  • No cribs or infant beds are available.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel52?

Hotel52 offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel52?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel52 on Aug 6, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel52?

This hotel is situated in Luis Donaldo Colosio within a short 11-minute walk of Quinta Avenida and also 12 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Will I be able to park at Hotel52?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Does Hotel52 include a casino at the property?

No, Hotel52 doesn't have a casino.

Is there an indoor pool at Hotel52?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel52?

Couples staying at this hotel will appreciate amenities like an outdoor pool and wedding services plus some guestrooms include a city view.

Does Hotel52 have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel52 have a restaurant that serves breakfast?

No, Hotel52 doesn't have a restaurant that serves breakfast.

Does Hotel52 allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel52.

Does Hotel52 have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel52?

The closest major airport to Hotel52 is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Can I book a room with a balcony at Hotel52?

No, there aren't any guestrooms with balconies at Hotel52.

Does Hotel52 host weddings?

Take advantage of the wedding venue at Hotel52 if you plan to say "I do" during your trip.

Hotel52 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 294 out of 709 reviews
Rating 8 - Good. 227 out of 709 reviews
Rating 6 - Okay. 111 out of 709 reviews
Rating 4 - Poor. 39 out of 709 reviews
Rating 2 - Terrible. 38 out of 709 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel I keeping coming back every year
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Danik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes beautiful pool
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations. 10/10
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
safe clean and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
friendly staff
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Diego F.

Liked: Cleanliness, staff & service, property conditions & facilities
Best price performance in the area. Pool area needs maintenance. Breakfast was poor
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to 5th ave and located at the quiet end of the strip. The beds were so comfortable. Missing a fridge in our room thay would have been extremely handy to have, but we just picked up a smal cooler for the week we were here. If you are looking for an affordable place to stay, it really was all that we needed. Staff are wonderful and the place is clean
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

micheal john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service
Spotless, that depends on your definition of spotless. Yes, it was clean, but it wasn't a 5 star hotel. It was a beach hotel, but very good. And the staff was courteous and hard working. If you want to stay at an affordable safe and clean hotel on a budget, this place is good.
Stayed 12 nights in Dec 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness
Easy check-in. Slight mix-up with our first room - it was already occupied by someone. Front desk resolved quickly. Room was basic and met our needs.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024
Verified review

4/10 Poor

harutyun

Liked: Staff & service
Disliked: Property conditions & facilities
Poor
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Shane Cameron

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool is small and cold. Sound travels though the building is concrete; it's noisy. There is no shampoo, coffee, or ice. There is a rooftop cafe, open limited hours. Bike rentals are associated with an external company. There is plenty of nearby shopping and eating. There are nearby laundromats and fruit stores. Side streets are dirty, full of stray animals. Hotel staff are all friendly. Special tribute to Brito: he who knows and solves all. I really wish the hotel had coffee in the lobby and an ice machine.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Pramoda

Liked: Cleanliness, amenities, property conditions & facilities
The person at the check-in desk didn't want to explain where anything was (parking, breakfast, etc.) and seemed annoyed when we asked.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Malene Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned everyday and the staff was wonderful. The hotel is not new so a bit used in places like the pool area and rooms. Will say the biggest disappointment was the breakfasts, we booked the room with it and it was horrible, the service was none existent my friend ordered eggs and ask for a pancake with it and was told no only of the things. It ended up with we eat out pretty much everyday. The other minus is the wifi connection at the hotels or lack of it .. we couldn't really use in the room, so if you have to work dont stay there.. But the hotel is close to Centrum easy to walk to and from
Stayed 11 nights in Mar 2026
Verified review

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at Hotel 52, I definitely would go again.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Keshava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was adequate for what I paid. Lots of concrete, little charm, no kettle to boil water, inconsistent hot water supply, no drinking water supplied as advertised on Expedia. Most staff seemed disinterested. Nice pool area. I liked the location slightly away from the really touristy section. Didn’t try the breakfast. Little changes would have made this much better!
Stayed 7 nights in Jan 2026
Verified review

2/10 Terrible

Sreeharsha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel photos are very decieving. The rooms were dark, no proper light. There was strange smell and realised in the morning light that the room was full of mould. There was no hot water in the morning. Had to call lobby and get it fixed. There was no shampoo either. Towels were dirty. Avoid this Hotel completely unless you just want to sleep and run away next morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024