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Hotel52

3.5 star property

Choose dates to view prices

Photo gallery for Hotel52

Outdoor pool, sun loungers
Property video
Lobby
Staircase
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Hotel52 is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 3.5-star hotel has 83 guestrooms and offers conveniences like a coffee shop/cafe, an outdoor pool, and free self parking.

What's nearby

  • Mamitas Beach - 6 min walk - 0.4 miles
  • Guadalupe Church - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Punta Esmeralda Beach - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Pizza Italia - ‬4 min walk
  • ‪Ceviche Corazon - ‬2 min walk
  • ‪Que Huevos - ‬3 min walk

About this property

Hotel52

Hotel52 features an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include express check-in, a reception hall, and wedding services.
Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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May 3 - May 4
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay
  • Cleaning fee: MXN 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Hotel52.
  • No cribs or infant beds are available.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel52?

Hotel52 offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel52?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hotel52 on May 12, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel52?

This hotel is situated in Luis Donaldo Colosio within a short 11-minute walk of Quinta Avenida and also 12 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Will I be able to park at Hotel52?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Is there a spa at Hotel52?

Spa services at the hotel include massages.

Does Hotel52 include a casino at the property?

No, Hotel52 doesn't have a casino.

Is there an indoor pool at Hotel52?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel52?

Couples staying at this hotel will appreciate amenities like a swim-up bar and an outdoor pool plus some guestrooms include a city view.

Does Hotel52 have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel52 have a restaurant that serves breakfast?

No, Hotel52 doesn't have a restaurant that serves breakfast.

Does Hotel52 allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel52.

Does Hotel52 have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel52?

The closest major airport to Hotel52 is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Can I book a room with a balcony at Hotel52?

No, there aren't any guestrooms with balconies at Hotel52.

Does Hotel52 host weddings?

Take advantage of the wedding venue at Hotel52 if you plan to say "I do" during your trip.

Hotel52 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 694 reviews
Rating 8 - Good. 221 out of 694 reviews
Rating 6 - Okay. 106 out of 694 reviews
Rating 4 - Poor. 39 out of 694 reviews
Rating 2 - Terrible. 38 out of 694 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel I keeping coming back every year
Stayed 3 nights in Mar 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 9 nights in Jan 2026

6/10 Okay

Rosa

Traveled with partner
Disliked: Amenities
We booked this last minute to be closer to the airport for an early flight. For one night and the price it was ok, but definitely not for more although the location was good. Room had a damp smell, it improved once we opened the window. Breakfast had limited options and very slow service since it was a team of two (the young lady who did all the front line work like taking the order, waitress and bus the tables and then the chef). Only drink options were coffee and orange juice. I asked if I could just get a cup of hot water since I bring my own tea bags for this type of situation and the response was yes, but I’d have to pay extra. I could tell the girl was embarrassed to have to charge for water. It was over 30 minutes before we got our food, which was fruit, scrambled eggs and toast. i am glad we were one of the first to head over for breakfast because by the time we were done all the tables were taken so it would have probably been over an hour at that point.
Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness
Easy check-in. Slight mix-up with our first room - it was already occupied by someone. Front desk resolved quickly. Room was basic and met our needs.
Stayed 1 night in Jan 2026

8/10 Good

Guillermo

Stayed 1 night in Jan 2026

4/10 Poor

Elwin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room doesn't look nothing like the pictures. The room looks old, walls poorly painted. The pictures on the ad shows beautiful tiled floor and the reality is different. The floor is not tiled. The wifi is the worst, it doesn't work inside the rooms and the receptionist said that it only works in the hall way and lobby. The pool area is closed at night, no lights no staff at the rooftop pool and terrace. I would come back here. The only good thing about the room was the bed.
Stayed 2 nights in Jan 2026

8/10 Good

Silvano

Stayed 5 nights in Dec 2025

8/10 Good

Billal

Stayed 5 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness, staff & service
Spotless, that depends on your definition of spotless. Yes, it was clean, but it wasn't a 5 star hotel. It was a beach hotel, but very good. And the staff was courteous and hard working. If you want to stay at an affordable safe and clean hotel on a budget, this place is good.
Stayed 12 nights in Dec 2025

6/10 Okay

Efraim

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Silvia

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Staff, not welcoming and not helpful
Stayed 1 night in Dec 2025

4/10 Poor

Hermes

Business traveler
Liked: Staff & service, amenities
Not Hot water inside the property
Stayed 2 nights in Dec 2025

8/10 Good

Breanne

Liked: Cleanliness, staff & service
The location was perfect for us, just off 5th but not in the busy section. The lobby is cute as well as the garden space between the buildings. Something to note is it appears that the king rooms all face the garden while the rooms with two beds face the street. The hotel is probably due for some upgrades but there was nothing wrong with it. Sheets were clean and the staff was very kind and helpful. I wish the breakfast was a bit better, we ate there on the first morning and didn’t go back. I also wish that they left bottles of water in the room and that there was a mini fridge.
Stayed 4 nights in Dec 2025

2/10 Terrible

Nicolas

Disliked: Property conditions & facilities
They asked me for a deposit which isn’t stated in the property details, the hotel is old and outdated the beds are hard
Stayed 4 nights in Nov 2025

10/10 Excellent

NEEL

Stayed 1 night in Dec 2025

8/10 Good

Brenda, Penticton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price and location it was great. The staff was quiet but friendly when approached. The building is concrete and a bit older but very well kept. Like older buildings I stayed in in Spain and England it has an older smell but no mold or mildew. The breakfast was delicious. The rooftop pool and restaurant was beautiful. Very handy to 5th ave and local public beach. Yes I would stay here again. Only thing to know is there is no bottled water in the room.
Stayed 1 night in Nov 2025

4/10 Poor

Hanen

Disliked: Amenities, property conditions & facilities
Room no water bottle no amenities at all staff don’t understand English poor place
Stayed 4 nights in Oct 2025

8/10 Good

Cheryl

Stayed 3 nights in Aug 2025

2/10 Terrible

Stacy, Airdrie

Disliked: Cleanliness, staff & service, property conditions & facilities
I made this reservation late one night and had an error on the dates. I tried immediately to contact the hotel and they insisted I fix it through Expedia, however, when Expedia finally got a hold of them they wouldn't allow the correction, so I am now out the money for the reservation.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

8/10 Good

Nithin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to 5th avenue so you can just walk everywhere. lots of shopping and dining options
Stayed 6 nights in May 2025

10/10 Excellent

Marian Moreno, Eagle Pass

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cold.
Stayed 5 nights in Jun 2025

6/10 Okay

Rafael

.
Stayed 5 nights in May 2025

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

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