See all properties

Hotel52

3.5 star property
Beaux Arts hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel52

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Property entrance
Interior
Standard Room, 1 King Bed | In-room safe, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Explore the area

View in a map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪95 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

The St. Regis Kanai Resort, Riviera Maya

Maroma
  • On private beach
  • Pool
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 106 reviews
$899 nightly
The price is $1,065
Dec 15 - Dec 16
Total with taxes and fees
The St. Regis Kanai Resort, Riviera Maya

About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Hotel52 is a leisurely stroll from popular sights such as Playa del Carmen Main Beach and Mamitas Beach. This 3.5-star hotel has 83 guestrooms and offers conveniences like a coffee shop/cafe, an outdoor pool, and free self parking.

What's nearby

  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Quinta Alegría Shopping Mall - 18 min walk - 1.0 mile
  • Punta Esmeralda Beach - 6 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Pizza Italia - ‬4 min walk
  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Crisol - ‬3 min walk
  • ‪El Calambrillo - ‬3 min walk
  • ‪Que Huevos - ‬3 min walk

About this property

Hotel52

Beaux Arts hotel with spa services and a 24-hour front desk
Hotel52 features an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include express check-in, wedding services, and a reception hall.
Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Rooftop terrace
Sofía by Bunik
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,644 reviews
Sofía by Bunik

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Hotel52.
  • No cribs or infant beds are available.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel52?

Hotel52 offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Hotel52?

This hotel is situated in Luis Donaldo Colosio within a short 12-minute walk of Playa del Carmen Main Beach and also 9 minutes on foot from Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is there parking available at Hotel52?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel52?

Spa services at the hotel include massages.

Does Hotel52 include a casino at the property?

No, Hotel52 doesn't have a casino.

Is there an indoor pool at Hotel52?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel52?

Couples staying at this hotel will appreciate amenities like a swim-up bar and an outdoor pool plus some guestrooms include garden views.

Does Hotel52 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel52 have a restaurant that serves breakfast?

No, Hotel52 doesn't have a restaurant that serves breakfast.

Does Hotel52 allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel52.

Does Hotel52 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel52?

The closest major airport to Hotel52 is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Are there rooms with balconies that I can book at Hotel52?

No, there aren't any guestrooms with balconies at Hotel52.

Does Hotel52 host weddings?

Take advantage of the wedding venue at Hotel52 if you plan to say "I do" during your trip.

Reviews

Hotel52 Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 635 reviews
Rating 8 - Good. 206 out of 635 reviews
Rating 6 - Okay. 94 out of 635 reviews
Rating 4 - Poor. 33 out of 635 reviews
Rating 2 - Terrible. 34 out of 635 reviews

Reviews

2/10 Terrible

Stacy, Airdrie

Disliked: Cleanliness, staff & service, property conditions & facilities
I made this reservation late one night and had an error on the dates. I tried immediately to contact the hotel and they insisted I fix it through Expedia, however, when Expedia finally got a hold of them they wouldn't allow the correction, so I am now out the money for the reservation.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

8/10 Good

Nithin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to 5th avenue so you can just walk everywhere. lots of shopping and dining options
Stayed 6 nights in May 2025

10/10 Excellent

Marian Moreno, Eagle Pass

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cold.
Stayed 5 nights in Jun 2025

6/10 Okay

Rafael

.
Stayed 5 nights in May 2025

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !!!

Good place to stay, with on site bike rental. Everything was clean and the service was good and helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Grigory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall I've expected more from "4-star" hotel. The room is veeery basic and minimalistic. I stayed at 4th floor, "under" the cafe. Every morning at 6am they started moving tabels/chairs/something. And it's loud, and made me woke up. Stuff is nice and friendly.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jessica, Silver Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2-night stay at Hotel 52. Traveled with teen and pre-teen. Breakfast and pool on the roof was lovely.
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is very basic, but the bed is great, room is quiet and the rooftop area very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Palmira

Stayed 7 nights in Dec 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been a great spot but the set up for the buffet every day was the noisiest thing I've ever heard in a hotel. I was 2 floors down from the roof and it woke me up daily at 6am. I ended up changing to another hotel. The staff were great and the location was good. Close to a lot of restaurants and 5th Ave hustle. There was mold in the shower which I had them clean upon arrival, but it never did fully clean up. Couldn't smell it and it didnt make my eyes hurt so wasnt too bad. Bed was decent and rooftop area was nice. If you don't choose the buffet breakfast, your coffee will be the price of a good Americano up the street. Would have appreciated a more friendly price for guests.
Stayed 4 nights in Dec 2024

8/10 Good

Beatriz Mariana Medina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tienen indicaciones de la política de toallas o llaves ni cómo usar la caja de seguridad, las puertas de los baños no cierran, el mantenimiento es súper limitado. Los empleado son amables y cálidos.
Stayed 6 nights in Mar 2025

6/10 Okay

Kali

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Sabrina

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Stayed 5 nights in Mar 2025

4/10 Poor

Kali

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
Stayed 8 nights in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You literally walkout to the main strip where everything is located. The hotel doesn’t have a gym but there are some nearby. I highly recommend going to a gym called Evolve. The rooms are nice and I had great customer service at the front desk. Nobody really used the swimming pool because the beach is so close.
Stayed 5 nights in Feb 2025

6/10 Okay

Robin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great location, rooms are big but smell moldy. We had to move to another room. We paid xtra for parking and it was based on availability only. We parked on the street.
Stayed 3 nights in Feb 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

8/10 Good

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Guadalupe Mulgado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in with the upset hospitality.
Stayed 7 nights in Feb 2025

Hotels