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Aparthotel

Coconut Hotel Boutique

3.0 star property

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Photo gallery for Coconut Hotel Boutique

Outdoor pool
Double Room (With Sofa Bed) | Terrace/patio
Terrace/patio
Free WiFi
Interior entrance

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Barbecue grill

Explore the area

View in a map
Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Double Room

Free WiFi

Superior Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (With Sofa Bed)

Free WiFi

Double Room (With Sofa Bed)

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, Coconut Hotel Boutique is a leisurely stroll from popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 3-star aparthotel has 18 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 13 min walk - 0.7 miles
  • Central Square - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogon del May - ‬1 min walk
  • ‪Taqueria Los Tarascos - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Aquelarre Café - ‬2 min walk
  • ‪Buzo's - ‬3 min walk

About this property

Coconut Hotel Boutique

At Coconut Hotel Boutique, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per vehicle roundtrip. Front-desk staff can assist with tours/tickets and luggage storage. This aparthotel also has barbecue grills.
Each apartment features a kitchen and a balcony, and there's space to spread out with a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker and a ceiling fan. Limited housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

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Residence Inn by Marriott Playa del Carmen
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  • Breakfast included
  • Free airport shuttle
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9.2 out of 10, Wonderful, 1,110 reviews
$101 nightly
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Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Room service (limited hours)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 60 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villa Coral Hotel Playa del Carmen
Villa Coral Hotel
Villa Coral Playa del Carmen
Villa Coral Aparthotel Playa del Carmen
Coconut Hotel Boutique Playa del Carmen
Coconut Boutique Playa del Carmen
Coconut Playa l Carmen
Coconut Playa Del Carmen
Coconut Hotel Boutique Aparthotel
Coconut Hotel Boutique Playa del Carmen
Coconut Hotel Boutique Aparthotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Coconut Hotel Boutique?

Coconut Hotel Boutique offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do around Coconut Hotel Boutique?

This aparthotel is situated in Gonzalo Guerrero within a short 14-minute walk of Playa del Carmen Main Beach and also 10 minutes on foot from Quinta Avenida. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is parking available on site at this aparthotel?

No, there isn't parking available at the aparthotel.

Does Coconut Hotel Boutique have a casino on the premises?

No, Coconut Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Coconut Hotel Boutique?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Coconut Hotel Boutique?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and concierge services.

Are there hot tubs at Coconut Hotel Boutique?

No, this aparthotel doesn't have a spa tub.

Does Coconut Hotel Boutique have a restaurant with a breakfast menu?

No, Coconut Hotel Boutique doesn't have a restaurant that serves breakfast.

Will Coconut Hotel Boutique allow pets to stay for free?

No, pets aren't allowed at Coconut Hotel Boutique.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Coconut Hotel Boutique?

The closest major airport to Coconut Hotel Boutique is Cozumel Intl. Airport (CZM), which is 22.3 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Coconut Hotel Boutique?

Yes, every apartment at Coconut Hotel Boutique comes with a balcony with some featuring pool or city views.

Coconut Hotel Boutique Reviews

Reviews

5.8
Rating 10 - Excellent. 12 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 11 out of 51 reviews
Rating 2 - Terrible. 14 out of 51 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Georgios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choise for all

Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 6 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!!
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2019

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities

Average but only a one night stay!

The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much
Stayed 25 nights in Nov 2018

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for very cheap

I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect

10/10 Excellent

Kathy, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable place!

I loved this place! It was beachy, had a pool, friendly staff, and very clean.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean.

2/10 Terrible

tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT STAY!!!!! SCAM!!!!!

DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very basic accommodation

All the furniture was made from used pallets and the bed that has no boxspring was very hard. It was clean and well maintained but very basic no frills accommodation.

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our adventures

Was excellent

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

I went to the hotel knowing the price on hotels.com. The lady at reception asked for double the amount to stay. I said i would just book online then and asked to use the Wi-Fi. She said she didn't know the password, so i said I'd take my bags and go across the street. Then she said she would give me the password. I booked and paid online. She said I did not pay and had to give her an extra $50. I immediately got on the phone with hotels.com, as soon as I did then she said it's ok, it's ok.. Then she locked our luggage in the office! What else.. Bathroom smelled like sewage, killed a giant cockroach, kitchenette with no utensils or dishes lol.. Just don't stay here if you have another option. My vrbo got denied last minute so I was stuck with no options. I managed for a night and left. Sketchy central.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water,and UNDER RENOVATIONS = NOISY + DIRTY

Don't go here - Maybe next year but right now it is a noisy and dusty place. On top of hearing hammer-drills being misused at 8am, you will also hear the staff yelling at each other. My room had a layer of plaster dust everywhere, leaving marks on my bags and clothes. Just Don't Go...

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, la habitación excelente y la ubicación.
Stayed 4 nights in Jul 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros
Stayed 1 night in May 2019

6/10 Okay

LachoTV, Villahermosa

Traveled with group, Traveled with partner
Disliked: Cleanliness
El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio
Stayed 5 nights in Apr 2019

4/10 Poor

Blanca

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019