City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with free breakfast, near Quinta Avenida

Choose dates to view prices

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Relax in a cozy lounge area with a sofa, armchairs, and a coffee table.
Relax and dine under a glass roof, surrounded by lush greenery and modern architecture.
Relax in a spacious room with a large bed, sofa, and kitchenette, perfect for a comfortable stay.
Relax in this stylish room with a sofa, flat-screen TV, and large windows.
Relax in this spacious room with a mezzanine level, comfortable sofas, and a glass partition for a sense of openness.

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪19 min walk‬
  • Mamitas Beach
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a mile (2 km) of Quinta Avenida, City Express Suites by Marriott Playa Del Carmen is within a few miles (5 km) of other popular sights such as Mamitas Beach. This 56-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.1 miles
  • Mamitas Beach - 4 min drive - 1.8 miles
  • Xplor Theme Park - 6 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Hotel with free breakfast, near Quinta Avenida
At City Express Suites by Marriott Playa Del Carmen, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Is a free cancellation option available at City Express Suites by Marriott Playa Del Carmen?

City Express Suites by Marriott Playa Del Carmen provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see around City Express Suites by Marriott Playa Del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Quinta Avenida and also 16 minutes on foot from Xaman Ha Aviary. You'll also find Playa del Carmen Main Beach and Xcaret Eco Theme Park within a short drive.

Is there parking available at City Express Suites by Marriott Playa Del Carmen?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does City Express Suites by Marriott Playa Del Carmen have a casino at the property?

No, City Express Suites by Marriott Playa Del Carmen doesn't have a casino.

Is there an indoor pool at City Express Suites by Marriott Playa Del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at City Express Suites by Marriott Playa Del Carmen?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an outdoor pool and free breakfast.

Does City Express Suites by Marriott Playa Del Carmen have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Express Suites by Marriott Playa Del Carmen feature a restaurant that includes a breakfast menu?

City Express Suites by Marriott Playa Del Carmen offers free full breakfasts each morning though there is no restaurant.

Does City Express Suites by Marriott Playa Del Carmen allow pets to stay free of charge?

No, pets aren't allowed at City Express Suites by Marriott Playa Del Carmen though service animals are welcome.

Does City Express Suites by Marriott Playa Del Carmen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to City Express Suites by Marriott Playa Del Carmen?

The closest major airport to City Express Suites by Marriott Playa Del Carmen is Cozumel Intl. Airport (CZM), which is 21.7 mi away (257 minutes by car).

Can I book a room with a balcony at City Express Suites by Marriott Playa Del Carmen?

No, at City Express Suites by Marriott Playa Del Carmen, there aren't any guestrooms that list a balcony.

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 474 reviews
Rating 8 - Good. 129 out of 474 reviews
Rating 6 - Okay. 48 out of 474 reviews
Rating 4 - Poor. 19 out of 474 reviews
Rating 2 - Terrible. 23 out of 474 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Aymec

Stayed 1 night in Mar 2025

8/10 Good

JOSE

Stayed 3 nights in Mar 2025

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

6/10 Okay

Asghar

Traveled with partner
Not many restaurant arounds within walking distance and fast food places,
Stayed 7 nights in Dec 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service

Fue bueno como hotel del paso

Todo bien, el desayuno es sencillo, las habitaciones requieren mantenimiento
Stayed 1 night in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Minh

Traveled with family and small children
Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

6/10 Okay

julio

Traveled with family and small children
Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

6/10 Okay

Frank, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Jun 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

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