Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront hotel with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Aerial view
Poolside bar
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪2 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪50 min drive‬
  • Place, North Beach
    ‪50 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

Double Room Standard

  • 409 sq ft
  • Sleeps 3

Double Room Standard with internal view

  • 409 sq ft
  • Sleeps 3

Double Room with Partial Sea View

  • 409 sq ft
  • Sleeps 3

Double Room with Sea View

  • 409 sq ft
  • Sleeps 3

Double Room with Ocean View

  • 409 sq ft
  • Sleeps 3

Double Room with Pool View

  • 409 sq ft
  • Sleeps 3

Suite with Sea View

  • 645 sq ft
  • Sleeps 2

Double Room with Partial Sea View

  • 409 sq ft
  • Sleeps 3

Double Room with Sea View

  • 409 sq ft
  • Sleeps 3

Quadruple Room

  • 828 sq ft
  • Sleeps 4

Double Room with Ocean View

  • 409 sq ft
  • Sleeps 3

Double Room

  • 409 sq ft
  • Sleeps 3

Suite with Sea View

  • 645 sq ft
  • Sleeps 2

Suite, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room (Tropical View, U)

9.2 out of 10
Wonderful
(89 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Room (M)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room (L)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

Double Room, Partial Ocean View (U)

8.8 out of 10
Excellent
(29 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (U)

8.2 out of 10
Very good
(21 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (E)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Sea View (M)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Sea View (L)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room (Swim-Up, L)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (L)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Swip-Up, B2C-US)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Double Room (Tropical View, B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (Swip-Up, B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room Standard with Garden View

  • 409 sq ft
  • Sleeps 3

Double Room with Partial Sea View

  • 409 sq ft
  • Sleeps 3

Double Room with Sea View

  • 409 sq ft
  • Sleeps 3

Suite, Ocean View (C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

8.6 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up | C)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room (C)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Sea View (E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room (Swim-Up, E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Costa Mujeres

Located within 2 miles (3 km) of Playa Mujeres Golf Club, Hotel Riu Latino - Adults Only - All Inclusive is within 3 miles (5 km) of Mujeres Beach. This 594-room, 4-star hotel has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 2 min drive - 1.6 miles
  • Isla Mujeres Ferry Terminal - 50 min drive - 8.9 miles
  • North Beach - 50 min drive - 9.1 miles
  • Dolphin Discovery - 54 min drive - 11.1 miles
  • Punta Sur - 59 min drive - 12.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬2 min walk
  • ‪Velvet - ‬2 min walk
  • ‪Restaurante Grill - ‬19 min walk
  • ‪Isla Blanca - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only - All Inclusive

Adults-only beachfront hotel with 5 outdoor pools
Hotel Riu Latino - Adults Only - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Other amenities at this adults-only hotel include a steam room, free WiFi in public areas, and a computer station.
55-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Free minibar items, balconies or patios, and ceiling fans are other standard amenities. Housekeeping is available on request.
5 outdoor swimming pools are on site along with a complimentary water park and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Steam room
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Are free cancellation options available at Hotel Riu Latino - Adults Only - All Inclusive?

Hotel Riu Latino - Adults Only - All Inclusive provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Riu Latino - Adults Only - All Inclusive?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Latino - Adults Only - All Inclusive on Feb 28, 2026 start from $409.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Riu Latino - Adults Only - All Inclusive?

This hotel is located in Costa Mujeres, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Riu Latino - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, aromatherapy, and mani/pedis.

Does Hotel Riu Latino - Adults Only - All Inclusive have a casino on the premises?

No, Hotel Riu Latino - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Latino - Adults Only - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Hotel Riu Latino - Adults Only - All Inclusive?

This adults-only hotel offers many amenities for couples such as 5 outdoor pools and 2 poolside bars with some guestrooms featuring private pools.

Does Hotel Riu Latino - Adults Only - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Riu Latino - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Latino - Adults Only - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Latino - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Latino - Adults Only - All Inclusive.

Does Hotel Riu Latino - Adults Only - All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Latino - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Latino - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 20 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Latino - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Hotel Riu Latino - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1237 out of 1997 reviews
Rating 8 - Good. 450 out of 1997 reviews
Rating 6 - Okay. 183 out of 1997 reviews
Rating 4 - Poor. 66 out of 1997 reviews
Rating 2 - Terrible. 61 out of 1997 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar tender Eric in the sports bar is awsome!
Stayed 7 nights in Dec 2025

10/10 Excellent

Erica Krista

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a great resort for our girls trip. Room were large and clean and entertainment was great.
The beach at RIU Latino
View to the front of the Hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rikke

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff - housekeeping, bartenders, reception, pool staff, managers. It was all exceptional. Manager sent up champagne as we didn’t care for the mini bar selections. Food was wonderful. We ate at two of the restaurants - Kulinarium and Milan. Great food and service!! The buffet was also really good. Spacious and clean. First time at an adults-only resort, and I’ll definitely do that again. The pools were never too busy, and it was easy to find loungers. The beach was wonderful - beautiful sand and no trash. I’d go again!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jean Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly friendly and efficient. The room was spotless, the bed was very comfortable, and I loved the view. 
Stayed 3 nights in Oct 2025

10/10 Excellent

Trea

Stayed 3 nights in Jul 2025

8/10 Good

Diamond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My and my boyfriend celebrated my birthday here and we loved it. The location was good, since we got a rental car. Free parking. Loved our room with the ocean view. Staff was super friendly. The beach was really nice! Would come back. Only downfall was the reviews on mosquitoes were true. We came prepared with mosquito spray and bracelets. Still got a few bites. But I will say the mosquitos were out near the beach and it was heavier when the sun was down. We also tried to extend our stay and they wanted $320 per night. The food was bland, the Japanese resturaunt was the best option but we barely ate because of the blandness of the food. Pool side Pepe's hot dog was our go to. Still had a great time and loved the property!
Stayed 4 nights in Nov 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, staff was friendly and food was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ubaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were nice, food was good, beach was nice and entertainment was good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 4 nights in Oct 2025

8/10 Good

Ruth

Stayed 3 nights in Sep 2025

8/10 Good

Victoria Santana

Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The place was super clean. Staff was very friendly and helpful. The property itself was beautiful and the beach was terrific.
View from our room
The beach
Sunrise
Sunrise
Stayed 5 nights in Oct 2025

10/10 Excellent

Dominique

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela, Hartford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be different options each day not the same everyday I can’t say anything bad about the staff Aron and ulecess oh my goodness went above and beyond made my birthday very special I tried all the restaurants and wanted to do the steak house for my special day almost didn’t get to eat there because it was fully booked I told the attendant it was my birthday and they made sure I got my birthday wish the steak was amazing would definitely come back again
Stayed 3 nights in Oct 2025

8/10 Good

Janessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! The rooms were spotless, staff were super friendly. I just wish the night entertainment didn’t end at 10/10:30
Stayed 5 nights in Oct 2025

10/10 Excellent

juan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time,the rooms always clean,stuff are very friendly,the food is very good love it.
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Spot on. Great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis Ernesto Baez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es nuestra segunda vez en este hotel. Todo muy limpio, el equipo excelente. El manager Lisandro como siempre muy atento a todo. En el comedor Teresita, Guadalupe, Jesus M, Brian muy amables y serviciales. El equipo de entretenimiento, los bartenders en fin todos los empleados nos dieron un trato super.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rebeca

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, friendly staff, and very clean.
Stayed 8 nights in Oct 2025

10/10 Excellent

Dev

Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Christopher J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and hotel layout. Staff maintains building well; clean. Front desk helpful. Plenty of pools, easy access to clean, quiet beach. One onsite basic shop. Decent jewelry store. Bought from both. No deals on souvenirs/snacks. Room well-kept; requested body wash multiple times. Not fancy layout but spacious, comfy. TV glitchy (satellite?). Bed fair firmness, thin sheets—good for humidity. AC great, kept humidity out. Hallway/balcony humid (warning). Various bars, nice for drinkers. Limited mixed drinks menu. Alcohol options thin but plentiful. Sports bar OK for quick drink; rowdy/messy when full. Sandwiches/snacks available when other food closed. Spa decent; sauna/pools included. Underutilized. Paid massage and body scrub—scrub nice, massage issue. Hotel tried to compensate; appreciated. Onsite currency exchange convenient, average rates. Late-night entertainment lively with live music. Food biggest issue: buffet plentiful but cruise-quality. Four standalone restaurants: Asian, steakhouse, Italian, and gourmet (?). Only the Kulinarium (gourmet) I recommend. Would focus on food quality and diversify onsite entertainment. You have bars but no karaoke—seems criminal. Hotel in remote area; rent a car or taxi/Uber to visit around Cancun. Onsite excursion vendors if you're looking to pay to explore.Vibe overall like mid-tier adults-only cruise on land. 3.75 out of 5.
Stayed 8 nights in Oct 2025