View all photos for Junior Suite - Outdoor Jacuzzi
Junior Suite - Outdoor Jacuzzi
8.68.6 out of 10
Excellent
132 reviews
(132 reviews)
Garden view
624 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi
Elegance Club Jr Suite - Outdoor Jacuzzi
9.09.0 out of 10
Wonderful
88 reviews
(88 reviews)
Garden view
624 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Majestic Jr Suite Swim Up
Majestic Jr Suite Swim Up
9.09.0 out of 10
Wonderful
27 reviews
(27 reviews)
721 sq ft
1 bedroom
Sleeps 4
1 King Bed
View all photos for One Bedroom Suite Outdoor Jacuzzi
One Bedroom Suite Outdoor Jacuzzi
9.29.2 out of 10
Wonderful
33 reviews
(33 reviews)
Garden view
850 sq ft
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
View all photos for Swim Up Suite Outdoor Jacuzzi
Swim Up Suite Outdoor Jacuzzi
8.08.0 out of 10
Very good
21 reviews
(21 reviews)
1001 sq ft
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi
Sky View Suite Rooftop With Outdoor Jacuzzi
8.88.8 out of 10
Excellent
64 reviews
(64 reviews)
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi
Jr. Suite Ocean Front Outdoor Jacuzzi
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Ocean view
678 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Elegance Club Majestic Jr Suite Swim Up
Elegance Club Majestic Jr Suite Swim Up
8.88.8 out of 10
Excellent
25 reviews
(25 reviews)
725 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi
Elegance Club One Bedroom Suite Outdoor Jacuzzi
8.68.6 out of 10
Excellent
22 reviews
(22 reviews)
Garden view
850 sq ft
1 bedroom
Sleeps 4
1 King Bed
View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi
Elegance Club Swim Up Suite Outdoor Jacuzzi
8.48.4 out of 10
Very good
23 reviews
(23 reviews)
1001 sq ft
1 bedroom
Sleeps 4
1 King Bed
View all photos for Elegance Club Plunge Pool Suite
Elegance Club Plunge Pool Suite
9.29.2 out of 10
Wonderful
45 reviews
(45 reviews)
Garden view
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Ocean view
624 sq ft
1 bedroom
Sleeps 2
1 King Bed
View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
9.29.2 out of 10
Wonderful
14 reviews
(14 reviews)
Sea view
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
About the neighborhood
Costa Mujeres
Majestic Elegance Costa Mujeres – All Inclusive is located within a few miles (5 km) of Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.
What's nearby
Playa Mujeres Golf Club - 5 min drive - 2.5 miles
Mujeres Beach - 7 min drive - 3.3 miles
Punta Sam Beach - 10 min drive - 4.8 miles
Punta Sam Ferry Terminal - 10 min drive - 4.8 miles
El Meco Archaeological Site - 13 min drive - 6.6 miles
Getting around
Cancun Intl. Airport (CUN) - 38 min drive
Restaurants
So Cal Gourmet Food Emporium - 7 min walk
Grand Caribe - 4 min walk
Kulinarium Riu Latino - 17 min walk
The Shores Restaurant - 7 min walk
Velvet - 17 min walk
About this property
Majestic Elegance Costa Mujeres – All Inclusive
Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
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Free full breakfast available daily 7:00 AM to 10:00 AM
6 swim-up bars
7 restaurants
A bar/lounge
A beach bar
A poolside bar
Snack bar/deli
Restaurants on site
Bistro
Don Jaume
Flavors
Kabuki
Mar House
Things to do
12 outdoor pools
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Hot tub
Kayaking
Playground
Sauna
Shopping
Snorkeling
Yoga classes
Family friendly
12 outdoor pools
Children's games
Children's pool
Children's toys
Free children's club
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Conference center (8,123 square feet of space)
Outdoors
Beach loungers
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
5 floors
6 buildings
Ballroom
Banquet hall
Built in 2019
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Property payment types
Important information
Fees
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Additional information about polices, regulations, and more:
Pool access available from 8:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Property is also known as
Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive
Frequently asked questions
Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.
Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?
Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
What can I see around Majestic Elegance Costa Mujeres – All Inclusive?
This property is located in Costa Mujeres, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.
Will I be able to park at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, self parking is offered for free at the property.
Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?
Blossom is the property's spa and services include hot springs, aromatherapy, body scrubs, and massages.
Does Majestic Elegance Costa Mujeres – All Inclusive have luxury amenities?
Yes, guests can indulge in luxuries such as 12 outdoor pools, a beachfront restaurant, and champagne service at this property.
Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?
No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.
Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.
Is Majestic Elegance Costa Mujeres – All Inclusive good for couples?
This beachfront property offers many amenities for couples, including champagne service as well as a beach bar and a beachfront restaurant.
Are there hot tubs at Majestic Elegance Costa Mujeres – All Inclusive?
No, but all guestrooms at this property have jetted bathtubs.
Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?
Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.
Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?
No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.
Are there connecting rooms at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, you can book connecting rooms at this property for your group or family vacation.
Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?
The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).
Can I book a room with a balcony at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony and some offer ocean and garden views.
Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?
If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.
Majestic Elegance Costa Mujeres – All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
All was exciting! Room was clean, bed was very comfortable. Staff is extremely polite and professional! All restaurants provide delicious food. Beach is equipped with sheds and gazebos, and they clean it every morning from sea veggies. Walking along the shore, I find Majestic's Beach the best among neighboring resorts.
We celebrated our anniversary and had a wonderful stay at Majestic Elegance Costa Mujeres! The restaurants were excellent with a wide variety of food options.
The staff truly made our trip special. Silvia and Ricardo did a great job running fun and engaging pool activities, and Irving was amazing at helping us book activities both on and off the resort, including jet skis and a boat tour. Walter made check-in easy and welcoming, and Christian gave us a great welcome tour when we arrived. The room came with butler services and our butler, Adriana, was the BEST! She provided outstanding service and was very attentive and accommodating!
Overall, an excellent experience with exceptional service.
-Pools was small and awkward. Form over function.
-Staff was amazing overall but our butler was non-existent and did not deliver at all on what we asked
-Food was mixed. We had 10 total - buffet (overall) was great. Restaurants were mixed - some loved certain restaurants and other did not like it at all (varied by restaurant and our family's feelings on each restaurant was mixed). But consistently the food took far too long to arrive and 1/2 food arrived cold. Some of it was inedible and some it was excellent - depending who in the family you ask
-Drinks were my biggest complaint. Most of the drinks were terrible as it made by someone who does not know how to make drinks. But my primary issue with the drinks was they they used 2L bottles which largely remained open such that the carbonation was gone within a minute of opening and therefore most of the drinks were flat
Some of the staff are very rude, we had a big group with kids and anywhere we went they were saying it's adult only
We could use just all you can eat with kids
The room service is not good
Totally it's not a 5-star resort
It's not worth it
Staff was great.
a suggestion would be that all staff follows same rules and enforce them
ie.
- If only one towel per person then all staff should od that
- Dress code not enforced at all times
My only complaint is that at lunch one day i was given a glass for water and I told the waiter that the glass was dirty. He then swapped it out with a glass on another table and left it for the next guest. If I had the authority at that moment I would have fired him on the spot.
We enjoyed our stay as one of the best.
There were a bunch of small things that went wrong during our stay. From inconsistent service with the room service/house keeping to not being able to make a reservation to the Kabuki hibachi experience restaurant. From the moment we arrived we were told that place is booked until we left. We had to check with the hostess daily to see if we can get seated.
Staff friendly and attentive. Lots of good dining options. Entertainment activities such as Mexican night and live performances were are all great. Beaches also great and abundance of bars make experience fantastic.
Francis
Stayed 6 nights in Dec 2025
10/10 Excellent
Arlene
Dec 24, 2025
Arlene
Stayed 4 nights in Dec 2025
8/10 Good
Sebastian Quinteiro
Traveled with partner
Dec 24, 2025
Liked: Cleanliness, staff & service, amenities
Fix your ant problem, other than that, very nice. Kevin, Tomas, and Max were great!
We booked junior family room but got upgraded to Club!
Resort is beautiful with great beach. Food was amazing too. Difference events at nights and beach and pool activities during the day.
The only downside was that our room was a bit damp and had a smell to it. But that wasn’t a big deal for us anyway.
Food options were excellent! Staff were very good and attentive! The resort had plenty of activities to indulge in and had an excellent time with my family.
Beautiful, well-maintained grounds with plenty of seating options at both the beach and pool areas. The room itself was great; however, due to the open-concept layout, the washroom lacked privacy.
There were many food options, but overall the quality and taste were below average…truly my only complaint.
Exceptional staff! Everyone we encountered was warm and welcoming. A special thank you to our butler, Alber, who was wonderful.