My family had a similar experience to one of the last reviews in Aug 2023. Let me break it down.
Pros:
-Great location, steps away from the beach and a park nearby.
-Street parking available, and they provide permits, and there's also a garage you can rent
-Worked w/ me to get me close to my budget
Cons:
-No central air: they're a/c units, however, they didn't seem to be cooling properly. One of the units clearly had mold. When I brought it up to Gina, it was essentially dismissed and said they'd been checked and there was no mold. Only when my brother in law took photos and sent them directly to her, was when action was taken. The unit ended up getting replaced a couple of days later. Please keep in mind, this was a safety/health issue. We had elderly folks, kids, and family members with asthma
-Fire alarm went off several times, we presumed due to the heat in the home, as no one used the oven or did any cooking that day
-My family saw a mouse in the kitchen; it was spotted twice
-The door knobs were loose- had issue getting in the home. Gina was available to remedy and maintenance came out the next day to fix issue
-Home was dirty: massive cobwebs and dirt/dust in many spots.
-Kitchen sink literally coming apart from the counter
-Unacceptable to rent a home in these conditions!
Overall, the experience was not good. While there was *some* resolution, there was never even an apology for the inconveniences/conditions of the home. I have photos, unfort no way to attach.