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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Hotel with free breakfast, near Renaissance Park

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Free daily continental breakfast
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping

Explore the area

View in a map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪20 min walk‬
  • Place, Charlotte Premium Outlets
    ‪7 min drive‬
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(43 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(18 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Accessible Bathtub

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Roll-in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Roll-in Shower

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Renaissance Park is a short stroll from Hyatt Place Charlotte Airport/Lake Pointe, and other popular attractions like Billy Graham Library are within a couple of miles (3 km). This 122-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Billy Graham Library - 20 min walk - 1.1 miles
  • Charlotte Premium Outlets - 8 min drive - 5.4 miles
  • Bank of America Stadium - 10 min drive - 6.9 miles
  • Charlotte Convention Center - 11 min drive - 7.5 miles
  • Spectrum Center - 11 min drive - 7.9 miles

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬2 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
Guests staying at Hyatt Place Charlotte Airport/Lake Pointe enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Bar (on property)
Hyatt Place Charlotte Airport / Billy Graham Parkway
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,004 reviews
$101 nightly
The price is $116
Nov 23 - Nov 24
Total with taxes and fees
Hyatt Place Charlotte Airport / Billy Graham Parkway

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Is free cancellation available at Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on Nov 24, 2025 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Charlotte Airport/Lake Pointe?

This hotel is located in Charlotte within a short 11-minute walk of Renaissance Park. You'll also find Billy Graham Library and Charlotte Premium Outlets within a short drive.

Will I be able to park at Hyatt Place Charlotte Airport/Lake Pointe?

Yes, uncovered parking is offered for USD 10.00 per day. Accessible parking is also available for guests.

Does Hyatt Place Charlotte Airport/Lake Pointe have a casino on the premises?

No, Hyatt Place Charlotte Airport/Lake Pointe doesn't have a casino.

Will I find an indoor pool at Hyatt Place Charlotte Airport/Lake Pointe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hyatt Place Charlotte Airport/Lake Pointe?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hyatt Place Charlotte Airport/Lake Pointe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Charlotte Airport/Lake Pointe feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Charlotte Airport/Lake Pointe serves free continental breakfast each morning from its restaurant.

Will Hyatt Place Charlotte Airport/Lake Pointe allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Charlotte Airport/Lake Pointe for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place Charlotte Airport/Lake Pointe have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Place Charlotte Airport/Lake Pointe?

The closest major airport to Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT), which is 5.7 mi away (8 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.7 mi away (27-minute drive).

Are there rooms with balconies at Hyatt Place Charlotte Airport/Lake Pointe?

No, there aren't any guestrooms with balconies at Hyatt Place Charlotte Airport/Lake Pointe.

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanae

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Tara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place, staff pleasant, however there was a power outage and they had no back up generator! How could a popular establishment not invest in a generator for potential circumstances as this? The power was out from 6:30 pm to 12:15 am.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with Great Staff!

We loved the staff! The women who worked at the front desk were very kind and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Tamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well kept. Plenty of parking spaces. Morning breakfast was convenient and tasty.
Stayed 4 nights in Jul 2025

2/10 Terrible

Eric, Forest grove

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no power
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Jul 2025

6/10 Okay

alex

Liked: Staff & service
Disliked: Property conditions & facilities
Lights kept going out, bathroom extremely small, not updated
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa the greatest, not one not 2 , everyone that we came in contact with . I would gove them 20 out of 10. Wonderful
Stayed 1 night in Jul 2025

8/10 Good

Shandrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Amenities, property conditions & facilities
Very spacious, clean, updated, comfortable and convenient to airport.
Stayed 1 night in Jul 2025

10/10 Excellent

William, Breckenridge

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Devon

Liked: Staff & service
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty. Other than that it was nice. 7/10
Stayed 5 nights in Jul 2025

4/10 Poor

Jessie

Traveled with family
Disliked: Staff & service
Due to its proximity to the airport, this property charges for parking. According to the front desk, guests often leave their cars at the hotel instead of the airport. If the property records your license plate information during your stay, you should only incur parking charges if your vehicle remains on-site longer than the authorized stay duration. Nevertheless, this policy seems unfair for guest stsying at the location. Unfortunately, the hotel's maintenance is inadequate. After reporting a malfunctioning refrigerator to the front desk, they promised to send someone to resolve the issue the following morning between 8-10, but mo one never showed up and the problem persisted. I recommend that families avoid this location. The beds in the double room are small, and the room layout is unusual. This was my first and last visit to this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuver Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

gregg, Panama City Beach

Traveled with family
Liked: Cleanliness, amenities
Noce staff
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Abdallah

Stayed 5 nights in Jul 2025

10/10 Excellent

Janay

Stayed 1 night in Jul 2025

10/10 Excellent

Amberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cristina is the best! Loved her hospitality l
Stayed 4 nights in Jul 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!I love the atmosphere
Stayed 2 nights in Jul 2025

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