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Wyndham Garden Cancun Downtown

4.0 star property
Hotel with free parking, 7-minute walk to Plaza Las Americas
VIP Access

Choose dates to view prices

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Front of property
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪6 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪10 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza Las Americas, Wyndham Garden Cancun Downtown is within a few miles (5 km) of other popular sights such as Ultramar Ferry Puerto Juárez. This 4-star hotel has 136 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Las Americas - 6 min walk - 0.4 miles
  • Royal Yak Casino and Sports Book - 10 min walk - 0.5 miles
  • Las Palapas Park - 14 min walk - 0.8 miles
  • Dubai Palace Casino - 14 min walk - 0.8 miles
  • Plaza 28 - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Vips - ‬6 min walk
  • ‪Café Por Favor - ‬6 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Chila & Quil - ‬8 min walk

About this property

Wyndham Garden Cancun Downtown

Hotel with free parking, 7-minute walk to Plaza Las Americas
Wyndham Garden Cancun Downtown features an outdoor pool, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, minibars, and electric kettles are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jan 16 - Jan 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

Are free cancellation options available at Wyndham Garden Cancun Downtown?

Wyndham Garden Cancun Downtown provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Wyndham Garden Cancun Downtown?

This hotel is situated in Downtown Cancun within a 10-minute walk of Plaza Las Americas, Royal Yak Casino and Sports Book, and Ceviche Square. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Wyndham Garden Cancun Downtown?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Wyndham Garden Cancun Downtown include a casino at the property?

No, Wyndham Garden Cancun Downtown doesn't have a casino.

Will I find an indoor pool at Wyndham Garden Cancun Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:30 PM.

What will couples enjoy most about a stay at Wyndham Garden Cancun Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Wyndham Garden Cancun Downtown?

No, this hotel doesn't have a spa tub.

Does Wyndham Garden Cancun Downtown have a restaurant with a breakfast menu?

Yes, Wyndham Garden Cancun Downtown serves buffet breakfast each morning for a surcharge from its restaurant.

Will Wyndham Garden Cancun Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wyndham Garden Cancun Downtown.

Does Wyndham Garden Cancun Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Wyndham Garden Cancun Downtown?

The closest major airport to Wyndham Garden Cancun Downtown is Cancun Intl. Airport (CUN), which is 11 mi away (17 minutes by car).

Are there rooms with balconies at Wyndham Garden Cancun Downtown?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy harbor or city views.

Does Wyndham Garden Cancun Downtown have a wedding venue on site?

Take advantage of the wedding venue at Wyndham Garden Cancun Downtown if you plan to say "I do" during your trip.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1007 reviews
Rating 8 - Good. 281 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ximena

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service
Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room
Stayed 1 night in Sep 2025

10/10 Excellent

chancelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Clean room, everyone is accommodating, the point is that my room is beside room, but I have earplugs.
Stayed 3 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah I really enjoyed my stay & would recommend to others.
Stayed 4 nights in Sep 2025

8/10 Good

Damian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sebastian at front desk was Excellent. Great customer services.
Stayed 2 nights in Jul 2025

4/10 Poor

Mario

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
wc not working. door notworking. For 3 nights. poor breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness
Good place for a few days, bed was soft and pillows too.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.
Stayed 2 nights in Jul 2025

6/10 Okay

Alberto

Stayed 1 night in Jul 2025

8/10 Good

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place with a good rate for just overnight stay rather to an all inclusive options in Cancun
Stayed 3 nights in Jul 2025

6/10 Okay

Valley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place is very worn. The food is terrible and borderline unsanitary. The rooms aren’t very clean and look extremely worn out. Needs a facelift but fine for a night before you fly out.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great service
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property didn't look like the pictures I would say, maybe cause of the lighting but overall u get what u pay for; 1 bed with just the basics a tv, mini fridge, and shower.So if u just want to sleep there and shower, enjoying the city's in attractions the whole day while having free breakfast this is the place for u as its conveniently located in the heart of Cancun.
Stayed 2 nights in Mar 2025

10/10 Excellent

samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in and out but no complaints
Stayed 1 night in Feb 2025

6/10 Okay

Igor

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

ISABEL

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty and old. The bed, the pillows are bad and in terrible shape. They do not know how to make the bed. They do not clean correct the room. Staff are rude and did not answer, they do not know how to do their work. They charge some amount money when we arrived and last day ask for another... good location for work, very bad for tourism
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best downtown hotel!

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍
Stayed 16 nights in Feb 2025

8/10 Good

Peter John

Liked: Cleanliness, staff & service, room comfort

Maintenance

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....
Stayed 21 nights in Jan 2025

8/10 Good

RAMON, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown
Stayed 1 night in Feb 2025

2/10 Terrible

Lawrence

Disliked: Staff & service, property conditions & facilities
This company saw fit to charge me twice for the same stay , and multiple unspecified taxes on top of it. If you want to avoid a credit card nightmare do not stay here.
Stayed 3 nights in Feb 2025

6/10 Okay

Samantha

Traveled with partner
Instalaciones viejas pero bien mantenidas, habitación con lo necesario para dormir, había mucho ruido en la noche porque la ventana no cerraba bien, la regadera con un hilito de agua, y el desayuno igual todos los días. Es barato y cumple si solo lo quieres para dormir
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, room comfort

Do fsr do good

Stay was good, only first couple of days on this reservation. 21 days to go on resi 2
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for very reasonable price in Downt

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.
Stayed 7 nights in Jan 2025

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