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Mex Hoteles

4.0 star property
Hotel in Cancun with a fitness center and a 24-hour business center

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Reception
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Restaurant
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(43 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Mex Hoteles is within a 10-minute stroll of sights such as Benito Juarez Municipal Building and Mercado 23. This 100-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Séptimo Día Adventist Church - 8 min walk - 0.5 miles
  • Las Palapas Park - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 10 min walk - 0.5 miles
  • Plaza 28 - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

Hotel in Cancun with a fitness center and a 24-hour business center
At Mex Hoteles, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Is free cancellation available at Mex Hoteles?

Mex Hoteles provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Mex Hoteles?

This hotel is situated in Downtown Cancun within a short 11-minute walk of Las Palapas Park and also 10 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Plaza Las Americas within a short drive.

Will I be able to park at Mex Hoteles?

Yes, covered self parking is offered for free at the hotel.

Does Mex Hoteles feature a casino on the premises?

No, Mex Hoteles doesn't have a casino.

Will I find an indoor pool at Mex Hoteles?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Mex Hoteles a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mex Hoteles have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mex Hoteles feature a restaurant that includes a breakfast menu?

No, Mex Hoteles doesn't have a restaurant that serves breakfast.

Will Mex Hoteles allow pets to stay for free?

No, pets and service animals aren't allowed at Mex Hoteles.

Are there connecting rooms at Mex Hoteles?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mex Hoteles?

The closest major airport to Mex Hoteles is Cancun Intl. Airport (CUN), which is 11.5 mi away (25 minutes by car).

Can I book a room with a balcony at Mex Hoteles?

Yes, some guestrooms at Mex Hoteles offer a balcony and may feature city views.

Mex Hoteles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 240 out of 492 reviews
Rating 8 - Good. 111 out of 492 reviews
Rating 6 - Okay. 73 out of 492 reviews
Rating 4 - Poor. 25 out of 492 reviews
Rating 2 - Terrible. 43 out of 492 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I stayed 4 nights then extended it to 5 and they gave a better room for my additional stay. It's so close the bus station ADO and there are several food options around if you walk to Palapas Park. The staff was cool and the place very neat, internet is amazing everywhere. There is a Starbucks on 1st floor, a restaurant and a bar, the rooftop is very cool if you are using the pool at night as it has a night club with live music. They stored my luggage after my check out for free. Definitely will come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Kalabe Sishu

Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and across from bus station
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Disliked: Amenities
Very dim lighting in room , musty smell. Hot water takes long time to run
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Thomas, Minneapolis

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not modern. Location is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot in a busy area

Location is central a few minutes walk to everything one would need especially the bus to and from airport ! Room large modern with a balcony, bed and bedding clean very comfortable huge washroom with rain shower. Breakfast the highlight of the day!
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We weren't able to use the pool because it was a private party
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos Paulo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and great for a cheap location to stay with multiple touristy locations nearby
Stayed 3 nights in Aug 2025

10/10 Excellent

Sanjida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
En la picina no tenia toalla habia un tornillo Suelto en la Madera . La musica estaba demaciano de bulgar . Y las toalla son vieja
Stayed 1 night in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

City Escape at Good Prices

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.
Stayed 1 night in Jul 2025

8/10 Good

Francisco

We liked the place 😀
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

joshua Martin

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Stayed 2 nights in May 2025

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

Kadeisha

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

What you'd expect from an inexpensive tourist hote

Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Stayed 3 nights in Dec 2024

4/10 Poor

Brandy

Liked: Staff & service
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Stayed 1 night in Dec 2024

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