Hyatt Zilara Cancun - Adults Only - All Inclusive

Property class: 4.5
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

A circular wicker chair with a view of a turquoise sea and clear sky.
A coastal hotel with multiple swimming pools, a beach, and ocean views.
A spacious lobby with a central walkway, multiple seating areas, and a view of the ocean.
A balcony with a view of the ocean, a hanging chair, a table, and a chair.
A dining area with a table set for four, surrounded by chairs, with hanging plants and a patterned floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Ocean View Junior Suite Double

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(65 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(92 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 764 sq ft
  • Sleeps 2

Presidential Suite

  • Ocean view
  • 1334 sq ft
  • Sleeps 2

Ocean View Swim Up Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 850 sq ft
  • Sleeps 2

Junior Suite Double

9.0 out of 10
Wonderful
(16 reviews)
  • 656 sq ft
  • Sleeps 4

Junior Suite King

9.0 out of 10
Wonderful
(18 reviews)
  • 656 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of La Isla Shopping Mall, Hyatt Zilara Cancun - Adults Only - All Inclusive is within a mile (2 km) of other popular sights such as Forum By The Sea Mall.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles
  • Isla Dorada - 16 min walk - 0.9 miles
  • Cancun Interactive Aquarium - 16 min walk - 0.9 miles
  • Hotel Zone Beaches - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪El Mirador - ‬10 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Flor De Sal - ‬9 min walk
  • ‪Tacos Villanos - ‬7 min walk
  • ‪Viaggio - ‬3 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Guests of Hyatt Zilara Cancun - Adults Only - All Inclusive enjoy a full-service spa, karaoke, and an outdoor pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a gym, a sauna, and free WiFi in public areas.
LED TVs come with cable channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
Property Registration Number 005-007-000915/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Can I book all-inclusive options at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Hyatt Zilara Cancun - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, volleyball, and bartending classes.

How much does it cost to stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cancun - Adults Only - All Inclusive on Nov 22, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Hyatt Zilara Cancun - Adults Only - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

Is there a spa at Hyatt Zilara Cancun - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and reflexology.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive include a casino at the property?

No, Hyatt Zilara Cancun - Adults Only - All Inclusive doesn't have a casino.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hyatt Zilara Cancun - Adults Only - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive.

What is the closest airport to Hyatt Zilara Cancun - Adults Only - All Inclusive?

The closest major airport to Hyatt Zilara Cancun - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 13.2 mi away (21 minutes by car).

Does Hyatt Zilara Cancun - Adults Only - All Inclusive host weddings?

There are wedding services available at Hyatt Zilara Cancun - Adults Only - All Inclusive if that's in your vacation plans.

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1165 out of 1475 reviews
Rating 8 - Good. 189 out of 1475 reviews
Rating 6 - Okay. 60 out of 1475 reviews
Rating 4 - Poor. 27 out of 1475 reviews
Rating 2 - Terrible. 34 out of 1475 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING resort
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful resort and very close to the beach, very friendly stuff; I will come back soon! Thank you Luis for taking care of me most of the time with drinks and food…Blessings!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The staff was incredibly helpful and kind. The resort was so well maintained and everyone was so attentive. The food and drinks were very good for an all inclusive. We had an amazing stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will most definitely visit this property again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful- great food and service.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovations are incredible and the staff are so friendly. This is by far our favorite resort in the Cancun area.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are both very happy with Our hotel Hyatt Zilara! All the staff are very friendly and welcoming
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort to stay at. Staff is awesome and took care of every need. The restaurants have amazing food and many options to choose from. Definitely would return.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great place to stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be coming back to this hotel! It was such a beautiful place to stay! I highly recommend the swim up rooms but I’m sure the others are just as great!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return to this Hyatt property! Was so convenient and amazing pool and beach access .. food at pier 12 was really great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Clean hotel and room with amazing beach view.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The service is amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara was beautiful and staff so professional and helpful! Restaurants were delicious! Speakeasy and new sports bar was fantastic! This was our 3rd visit to Zilara and will go back! We truly relaxed in pool and cabanas during the day. We loved the swim up bar.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time. Staff was great! Clean room, good program while you stay, you don't have to go out for fun.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The. Food was amazing!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The only downside is they don’t have enough waiters taking drink orders around the pool like the hotels in the Cancun area. But the food here is honestly some of the best I’ve had.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And helpfulAll were courteous
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Highly recommend
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have ever stayed at. I do not have the words to describe how good and luxurious this hotel and the staff are. Food is terrific, facilities are excellent and the staff are their jewel in the crown. Would stay hear again in a heartbeat.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property beaches were nice and clean. Staff was very friendly. Food was excellent better than anticipated.
Stayed 5 nights in Apr 2026