Hotel Kavia Cancun

3.0 star property
Hotel with free valet parking, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Kavia Cancun

Kavia Hotel's modern entrance features a striking design with geometric shapes and columns.
Relax in a tranquil outdoor space with lounge chairs and a cozy swing set.
Experience the elegant lobby with a central decorative column, comfortable seating areas, and a mounted television.
Two single beds with white linens and green bedspreads, each with a bedside table and lamp.
Experience the hotel's sleek, multi-level design with expansive balconies and a refreshing pool area.

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

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Room options

Standard Double Room, 1 King Bed, Ensuite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Double Beds, Private Bathroom, City View

8.2 out of 10
Very good
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

Double Room Standard

  • Sleeps 4

Room Standard

  • Sleeps 6

Room Standard

  • Sleeps 2

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza 28, Hotel Kavia Cancun is within a mile (2 km) of other popular sights such as Plaza Las Americas. This 62-room, 3-star hotel has a restaurant, an outdoor pool, and free valet parking.

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Plaza 28 - 9 min walk - 0.5 miles
  • Plaza Las Americas - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel with free valet parking, near Plaza 28
Hotel Kavia Cancun features an outdoor pool, free WiFi in public areas, and a business center. Free valet parking is available if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a terrace and a banquet hall.
Guests can expect to find flat-screen TVs with cable channels. Other standard amenities include balconies or patios, minibars, and safes.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Kavia Cancun?

Hotel Kavia Cancun provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Hotel Kavia Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and Ceviche Square. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

Is there parking available at Hotel Kavia Cancun?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hotel Kavia Cancun have a casino at the property?

No, Hotel Kavia Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Kavia Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Kavia Cancun good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Kavia Cancun?

No, there isn't a spa tub at this hotel.

Does Hotel Kavia Cancun have a restaurant that serves breakfast?

Yes, Hotel Kavia Cancun serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Kavia Cancun allow pets to stay free of charge?

No, pets aren't allowed at Hotel Kavia Cancun.

Are there connecting rooms at Hotel Kavia Cancun?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Kavia Cancun?

The closest major airport to Hotel Kavia Cancun is Cancun Intl. Airport (CUN), which is 10.9 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Kavia Cancun?

Yes, every guestroom at Hotel Kavia Cancun comes with a balcony with some featuring city views.

Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 714 reviews
Rating 8 - Good. 238 out of 714 reviews
Rating 6 - Okay. 111 out of 714 reviews
Rating 4 - Poor. 49 out of 714 reviews
Rating 2 - Terrible. 59 out of 714 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

catherine

Disliked: Cleanliness, property conditions & facilities
The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.

6/10 Okay

Nikka

Traveled with partner
Liked: Cleanliness, amenities
This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
i like evriting
Stayed 4 nights in Mar 2025

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
Elegí este hotel por la ubicación cercana al ADO. Fue incomodo dormir, las sábanas estaban con manchas, el cuarto sin ventilación. No volvería.
Stayed 1 night in Feb 2025

10/10 Excellent

Isidro

Stayed 5 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Alcohol Party

Inexpensive hotel. Needed a quick stay due to canceled flight. Can't complain other than they won't allow alcohol in the room. A little weird and interesting, since I'm paying I should be able to do what I want.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not up to par

We were 3 guest, we only got 2 towels had to aske 3 times lobby folks. There was no phone in the room. I had to go down to the reception lobby. Mini fridge did not work. Water was leaking excessive by shower glass outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Launoe

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Launoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Cendy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Stayed 6 nights in Jan 2025

8/10 Good

Doris

Stayed 5 nights in Nov 2024

4/10 Poor

Omar

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

2/10 Terrible

Srinivas, charlotte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024

4/10 Poor

Ivonne

Traveled with family
Disliked: Cleanliness, room comfort

Convenient location, not so great hotel.

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro Jr Rosario

Traveled with group
Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deidre

Stayed 1 night in Oct 2024

2/10 Terrible

Vinod

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024