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Casa de Ana

2.0 star property
Guesthouse with a 24-hour front desk, near Cancun Mall

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Photo gallery for Casa de Ana

Courtyard
Shower, free toiletries, towels, soap
Economy Room, 1 Queen Bed, Kitchenette, Ground Floor | Shared kitchen
1 bedroom, desk, laptop workspace, free WiFi
Shared kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Cancun, QROO, 77510
  • Place, Las Palapas Park
    ‪3 min drive‬
  • Place, Cancun Mall
    ‪4 min drive‬
  • Place, Plaza 28
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor | 1 bedroom, desk, laptop workspace, free WiFi

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom | 1 bedroom, desk, laptop workspace, free WiFi

Family Quadruple Room, Multiple Beds, Private Bathroom

  • 193 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Casa de Ana is within a mile (2 km) of sights such as Mercado 23 and Séptimo Día Adventist Church. The 3 rooms at this guesthouse include kitchenettes, patios, and flat-screen TVs.
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What's nearby

  • Mercado 23 - 17 min walk - 0.9 miles
  • Mercado 28 - 18 min walk - 1.0 mile
  • Las Palapas Park - 3 min drive - 1.1 miles
  • Cancun Mall - 4 min drive - 1.3 miles
  • Plaza 28 - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Pocito - ‬12 min walk
  • ‪Las Tortas de Cochinita - ‬9 min walk
  • ‪CLIPPER IV. El Popular Chino Chavez - ‬11 min walk
  • ‪Taqueria los 3 Reyes - ‬9 min walk
  • ‪Barbacoa de borrego - ‬12 min walk

About this property

Casa de Ana

Guesthouse with a 24-hour front desk, near Cancun Mall
Casa de Ana features free WiFi in public areas, express check-in, and express check-out. You can take advantage of limited parking, along with an airport shuttle (available on request) for MXN 450 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a terrace, laundry facilities, and a picnic area.
Guests can expect free WiFi and flat-screen TVs. Kitchenettes, patios, and desks are also standard. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun

Frequently asked questions

Is a free cancellation option available at Casa de Ana?

Casa de Ana offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do near Casa de Ana?

This guesthouse is situated in Downtown Cancun within a short 18-minute walk of Mercado 23. You'll also find Cancun Mall and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at Casa de Ana?

Yes, there is a garage though parking is available on request.

Does Casa de Ana have a casino at the property?

No, Casa de Ana doesn't have a casino.

Will I find an indoor pool at Casa de Ana?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Casa de Ana?

Couples staying at this guesthouse will appreciate amenities like a kitchenette as well as a terrace and a 24-hour front desk.

Are there hot tubs at Casa de Ana?

No, there isn't a spa tub at this guesthouse.

Does Casa de Ana feature a restaurant that includes a breakfast menu?

No, Casa de Ana doesn't have a restaurant that serves breakfast.

Will Casa de Ana allow pets to stay for free?

No, pets aren't allowed at Casa de Ana.

Are there connecting rooms at Casa de Ana?

No, there aren't connecting guestrooms at this guesthouse.

Where is the closest airport to Casa de Ana?

The closest major airport to Casa de Ana is Cancun Intl. Airport (CUN), which is 12.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Casa de Ana?

Yes, every accommodation at Casa de Ana comes with a patio.

Casa de Ana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shella

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Stayed 1 night in Sep 2022

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

chittaranjan

Stayed 1 night in Dec 2021

10/10 Excellent

Yasmine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The owners are super nice, its not far from the center of cancun. And the price is very decent
Stayed 1 night in Nov 2021

8/10 Good

Gus, Atlanta, GA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and nice. Accommodations match well the description and pictures.
Stayed 14 nights in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
Stayed 7 nights in Aug 2018

10/10 Excellent

Manuel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Stayed 1 night in Jul 2018

8/10 Good

Bogdan

Liked: Cleanliness, property conditions & facilities

Ideal for budget travellers

You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Stayed 1 night in Mar 2018

2/10 Terrible

María Dayanne

Traveled with group, Business traveler
Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Stayed 1 night in Oct 2025

8/10 Good

Rodrigo

Stayed 1 night in Aug 2025

8/10 Good

Mariana

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Stayed 3 nights in Nov 2024

8/10 Good

Lupiita

Stayed 3 nights in Mar 2023

6/10 Okay

Javier

Liked: Amenities, property conditions & facilities
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Stayed 7 nights in Sep 2022

6/10 Okay

Diana

Stayed 4 nights in Jul 2022

4/10 Poor

Yolanda

Traveled with group
Liked: Staff & service, property conditions & facilities
Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correspond aux attentes

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Stayed 1 night in Feb 2022

8/10 Good

VERONICA

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 13 nights in Feb 2022

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Stayed 2 nights in Jan 2022

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 2 nights in Jan 2022

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, staff & service

Acorde con el precio

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
Stayed 1 night in Jul 2021