Aparthotel

Ambiance Suites Cancun

3.5 star property
Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Ambiance Suites Cancun

Terrace/patio
Luxury Double Room | 1 bedroom, premium bedding, down comforters, minibar
Reception
Terrace/patio
Junior Suite, 2 Double | 1 bedroom, premium bedding, down comforters, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪8 min walk‬
  • Plaza 28
    ‪14 min walk‬
  • Langosta Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

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Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Super Saver

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Junior Suite, 2 Double

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

Luxury Double Room

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Estándar Matrimonial

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Estándar Superior Matrimonial

  • 355 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Junior Suites King

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

Located in Downtown Cancun within a short stroll of Plaza Las Americas, Ambiance Suites Cancun is within a 10-minute drive Langosta Beach. This 59-room, 3.5-star aparthotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Cancun, and a short drive from Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Plaza Las Americas - 8 min walk - 0.5 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Las Palapas Park - 14 min walk - 0.8 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles
  • Langosta Beach - 9 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪Chila y Quil - ‬4 min walk
  • ‪Vips - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬5 min walk
  • ‪Las Originales Carnes en su Jugo - ‬6 min walk

About this property

Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas
Ambiance Suites Cancun features an outdoor pool, a children's pool, and a 24-hour gym. Free valet and self parking are available, and there's also an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Each apartment is air-conditioned and features a separate bedroom. A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a state park
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Frequently asked questions

Is free cancellation available at Ambiance Suites Cancun?

Ambiance Suites Cancun offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do near Ambiance Suites Cancun?

This aparthotel is situated in Downtown Cancun within a short 7-minute walk of Plaza Las Americas and also 16 minutes on foot from Plaza 28. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at this aparthotel?

Yes, valet parking and self parking are offered for free at the aparthotel.

Does Ambiance Suites Cancun include a casino at the property?

No, Ambiance Suites Cancun doesn't have a casino.

Will I find an indoor pool at Ambiance Suites Cancun?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ambiance Suites Cancun?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Ambiance Suites Cancun?

No, but this aparthotel offers jetted bathtubs in some apartments.

Does Ambiance Suites Cancun have a restaurant with a breakfast menu?

Yes, Ambiance Suites Cancun serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Ambiance Suites Cancun allow pets to stay for free?

No, pets and service animals aren't allowed at Ambiance Suites Cancun.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Ambiance Suites Cancun?

The closest major airport to Ambiance Suites Cancun is Cancun Intl. Airport (CUN), which is 10.3 mi away (16 minutes by car).

Can I book a room with a balcony at Ambiance Suites Cancun?

No, at Ambiance Suites Cancun, there aren't any apartments that list a balcony.

Ambiance Suites Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1028 reviews
Rating 8 - Good. 351 out of 1028 reviews
Rating 6 - Okay. 112 out of 1028 reviews
Rating 4 - Poor. 39 out of 1028 reviews
Rating 2 - Terrible. 40 out of 1028 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

papaya, Burnaby

Traveled with family
Disliked: Property conditions & facilities
I booked this hotel because of lots of great reviews, but it’s okay okay room with so so facilities. The toilet flushing and the shower weren’t good, There were no workers who spoke English in that hotel(we didn’t mind it) but we literally misunderstood about “free” breakfast and we had to pay $$. The hotel workers were friendly and helpful but other than that I couldn’t give 4 stars, more like 2.5
Stayed 5 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Liked it. View not great. good patio. would recommend.
Stayed 6 nights in Feb 2025

4/10 Poor

Therese, Grande Pointe

Disliked: Cleanliness, property conditions & facilities
We were in limbo for the first 2 days of our stay! Our first room smelled musty and moldy, i am very allergic! We were put in another room for 2 days, they wanted us to go back in moldy room cause the one they put us in was booked! Ended up they told us we could stay in present room! The garden was always unkept, dirty tables, dishes, beer cans garbage left there! No coffee with coffee maker! Not much english!
Stayed 6 nights in Feb 2025

4/10 Poor

Liliane

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Beautiful garden area, but the glass tables were never wiped; dirty dishes/beer cans left on table from the other day. The water pump/waterfall was not turned on in the pool until the 3rd day of our stay! Staff not very efficient! I had to ask the front desk attendant to put the waterfall on everyday, once I knew that it existed. I reserved a king bed and landed up with twin beds. Shower came out as a trickle!!😳 The staff did not speak or understand English, except for one lady at front desk. The restaurant was only open from 7-2 and did not serve any kind of liquor! The facility is on a very busy highway! My room was always musty smelling The front door of my small fridge was full of holes from the rust! I’d give a 4 on 10 for the room!
Stayed 6 nights in Feb 2025

2/10 Terrible

Thang

Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ginette

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great location. thank you
Stayed 2 nights in Feb 2025

6/10 Okay

krishna

no hot water ,sometimes the ceiling fan is a bit noisy
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammadjavad

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Stayed 5 nights in Feb 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, do not recommend at all. No hot water, staff trying to run scam. Wall and ceiling all broken
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024

4/10 Poor

Sirin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Traveled with family
Two full sized beds and a love seat. Claims to sleep 3 , not sure how that math works but got charged for my other kid. Love seat could use cleaning and the whole places could use updating out of the 90s
Stayed 1 night in Dec 2024

10/10 Excellent

javier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Evangelina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Im don't like Television need to update
Stayed 4 nights in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness
The room had coffee maker but no coffee pods. The AC was pretty loud. Some drawers had broken knobs.
Stayed 1 night in Nov 2024

8/10 Good

Tanusri

Liked: Cleanliness, room comfort
Average. Room is clean but sticky and humid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024

8/10 Good

NORMA ROSA

Traveled with family
Liked: Cleanliness, room comfort

Mala actitud de recepción nocturna

El chico de recepción de la noche con una actitud pésima! Toda la estancia la rescató Ramon Díaz, jefe de seguridad, en verdad que da pena la atención de la recepción
Stayed 6 nights in Oct 2024

10/10 Excellent

Enrique alfonso

Traveled with family
Liked: Cleanliness, room comfort
Fue muy corta pero muy amable el personal y muy limpias las habitaciones
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Please add another ashtray outside for the smokers. To many butts on the ground at the front steps of the neighboring business.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2024

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, room comfort

Boa estadia para trabalho

Boa estadia para quem viaja a trabalho. Hotel limpo, com cafe da manha pago a parte. Suites grandes com cama confortavel. Internet boa. Atendentes simpaticas e atenciosas. Recomendo!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Nice stay

Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024