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Hotel Santa Maria Cancun

Property class: 3.5

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Photo gallery for Hotel Santa Maria Cancun

Interior detail
Interior detail
Interior detail
Terrace/patio
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cancun, QROO
  • Place, Mercado 23
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪17 min walk‬
  • Place, Plaza 28
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Santa Maria Cancun is a leisurely stroll from sights such as Mercado 23 and Séptimo Día Adventist Church. This 49-room, 3.5-star hotel welcomes guests with conveniences like free self parking, concierge services, and a terrace.

What's nearby

  • Mercado 23 - 11 min walk - 0.6 miles
  • Las Palapas Park - 17 min walk - 1.0 mile
  • Plaza 28 - 3 min drive - 1.1 miles
  • Benito Juarez Municipal Building - 3 min drive - 0.9 miles
  • Cancun Mall - 4 min drive - 1.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬10 min walk
  • ‪Subway - ‬10 min walk
  • ‪El Pocito - ‬4 min walk
  • ‪CLIPPER IV. El Popular Chino Chavez - ‬3 min walk

About this property

Hotel Santa Maria Cancun

Guests staying at Hotel Santa Maria Cancun enjoy free WiFi in public areas, a terrace, and a vending machine. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a garden and an ATM.
Guests can expect to find 32-inch LCD TVs with cable channels. Desks and free toiletries are also standard.

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  • Air conditioning
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The price is $48
May 9 - May 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 005-007-007299/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No alcohol is served or permitted at Hotel Santa Maria Cancun.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Hotel Santa Maria Cancun?

Hotel Santa Maria Cancun offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santa Maria Cancun?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Cancun on Apr 29, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Santa Maria Cancun?

This hotel is situated in Downtown Cancun within a short 17-minute walk of Las Palapas Park and also 10 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Cancun Mall within a short drive.

Does Hotel Santa Maria Cancun feature a casino at the property?

No, Hotel Santa Maria Cancun doesn't have a casino.

Is there an indoor pool at Hotel Santa Maria Cancun?

No, there is no indoor pool at this hotel.

Does Hotel Santa Maria Cancun feature a restaurant that includes a breakfast menu?

No, Hotel Santa Maria Cancun doesn't have a restaurant that serves breakfast.

Does Hotel Santa Maria Cancun allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santa Maria Cancun.

Where is the closest airport to Hotel Santa Maria Cancun?

The closest major airport to Hotel Santa Maria Cancun is Cancun Intl. Airport (CUN), which is 12.1 mi away (27 minutes by car).

Hotel Santa Maria Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 489 reviews
Rating 8 - Good. 151 out of 489 reviews
Rating 6 - Okay. 101 out of 489 reviews
Rating 4 - Poor. 57 out of 489 reviews
Rating 2 - Terrible. 46 out of 489 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Stayed 1 night in Dec 2025

10/10 Excellent

HORACIO NICANDRO

Stayed 1 night in Oct 2025

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

8/10 Good

Jadai Magdiel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

8/10 Good

Erwin

Very helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.
Stayed 1 night in Mar 2025

8/10 Good

Tram

Traveled with family
Liked: Cleanliness, staff & service, amenities
Emplacement bien situé, restaurants locaux.
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

No hot water..no pool
Stayed 1 night in Nov 2024

2/10 Terrible

Salvador

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable. La habitación sencilla pero limpia. El hotel es muy bonito. Te regalan café en la mañana.
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea L

Traveled with family
Disliked: Amenities, property conditions & facilities
There was no hot water and I went to report it and they only told me to leave the faucet open until hot water came out (hot water never came out).
Stayed 1 night in Oct 2024

10/10 Excellent

Gaga

Stayed 1 night in Sep 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jhennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, ac works great, friendly staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Rola Le

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very clean and safe! close to market 23 where there is plenty of food options. several supermarkets within 15 min walk. Only a bit of noise can be heard from traffic on the street.
Stayed 1 night in Jan 2024

4/10 Poor

Kirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paramjit Singh

Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Stayed 7 nights in Oct 2023

8/10 Good

irfan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price and theres close market to shop 👍
Stayed 1 night in Oct 2023

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