The Royal Cancun is worth it's price; was relatively affordable for the 2-bedroom suite for 4 adults and 2 children. The best part of the resort was the beach, which was perfect for our three year-old, no waves, water was warm and clear. There was a little bit of Sargasso but not too bad. We were able to see a starfish, which my son loved! The resort itself was very well kept, and felt clean. Cons: concierge was pushy in trying to sell us activities; the food was mediocre - we did not buy the all-inclusive, and we are glad we didn't. I would definitely eat outside of the hotel hotel if I were to stay here again. Lastly, there was an incredibly rude host at the Italian restaurant. The same concierge supposedly secured us last minute reservations on the night we arrived, but we had to get there in 15 minutes. The host flipped out on us, saying they had no tables and that he told the concierge this and that. It was probably our concierge's fault, but his attitude was completely unacceptable.
Excelente servicio y un lugar seguro para las familias encuentras mucha diversión
Very spacious, comfortable and clean room. On both restaurants running at this time, fresh and tasty food. Very helpful and friendly staff. Covid test center in the premise, free and sale day results. Beach is okay but not the most scenic one. You need a transportation to visit, nothing at walking distance. Overall, a very good hotel, all inclusive is a perfect deal for food and drinks.
Property was amazing. Rooms were amazing.food was great. Loved the fact that we could go to sister resorts for free. Wished they had more restaurants on the Property but we get it was a smaller resort. Didnt have that many activities. If you want a nice chill resort for the family, you wont be disappointed with this reslrt.
The Resort is very nice and the entire staff was very friendly and helpful. In regards to the pandemic situation, the entire staff always wore face masks and face shields. They also provided hand sanitizer throughout the resort. My family and I felt very safe during our stay at TRC.
The property is well kept and the staff is friendly. There are no pool activities. During the 6 days of our stay, there was 1 pool activity for seniors (water aerobics). Nothing going on for families or kids. This was very disappointing.
Friendly and quick services. Staff are friendly and helpful. Good location and .
The staff are wonderful - a great place and great people!
2nd time here. Great space for family, sun, and cerveza . The people are fantastic. We'll be back.
Our room was nice and comfortable. The over all service was great.
It had a nice clean beach compared to other hotels
The resort was amazing! Clean villas and beautiful view of beach. Staff was amazing. Great for families. Walking distance of activities. Bus stop right outside to go to other areas.
The view and Location were great. Not enough Dining options.
Love the size, beach, suites, cleanliness and family friendly vibe.
Located in Zona Hotelera within 2 miles (3 km) of Tortuga Beach, The Royal Cancun All Suites Resort is within a few miles (5 km) of other popular sights such as Cancun Convention Center. This 201-room, 4-star resort welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi.
There are ample dining options with 4 onsite restaurants, including La Palapa Restaurant, which specializes in American cuisine and serves breakfast, brunch, lunch, and dinner, and The Italian Trattoria with pleasing garden views.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include kitchens, balconies, and dining areas. Limited housekeeping is available.
Guests staying at The Royal Cancun All Suites Resort enjoy access to 2 outdoor pools, a gym, and outdoor tennis courts. There's free parking, and an airport shuttle (available 24 hours) for USD 146 per vehicle return. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this beach resort include free WiFi in public areas, a business center, and a kids' club.
The Royal Cancun is worth it's price; was relatively affordable for the 2-bedroom suite for 4 adults and 2 children. The best part of the resort was the beach, which was perfect for our three year-old, no waves, water was warm and clear. There was a little bit of Sargasso but not too bad. We were able to see a starfish, which my son loved! The resort itself was very well kept, and felt clean. Cons: concierge was pushy in trying to sell us activities; the food was mediocre - we did not buy the all-inclusive, and we are glad we didn't. I would definitely eat outside of the hotel hotel if I were to stay here again. Lastly, there was an incredibly rude host at the Italian restaurant. The same concierge supposedly secured us last minute reservations on the night we arrived, but we had to get there in 15 minutes. The host flipped out on us, saying they had no tables and that he told the concierge this and that. It was probably our concierge's fault, but his attitude was completely unacceptable.
Excelente servicio y un lugar seguro para las familias encuentras mucha diversión
Very spacious, comfortable and clean room. On both restaurants running at this time, fresh and tasty food. Very helpful and friendly staff. Covid test center in the premise, free and sale day results. Beach is okay but not the most scenic one. You need a transportation to visit, nothing at walking distance. Overall, a very good hotel, all inclusive is a perfect deal for food and drinks.
Property was amazing. Rooms were amazing.food was great. Loved the fact that we could go to sister resorts for free. Wished they had more restaurants on the Property but we get it was a smaller resort. Didnt have that many activities. If you want a nice chill resort for the family, you wont be disappointed with this reslrt.
The Resort is very nice and the entire staff was very friendly and helpful. In regards to the pandemic situation, the entire staff always wore face masks and face shields. They also provided hand sanitizer throughout the resort. My family and I felt very safe during our stay at TRC.
