Close to everything and right off the highway. Bed cover was stale smelling and dingy. Had to remove it. Paid extra to have checkout time was extended to sleep for work and was woken up by housekeeping to clean for checkout and then got a phone call about checking out right after i had fallen back asleep. Terrible communication between staff.
I wish it had an in room coffee maker
Liked Towel racks in bath, something often missing in even higher priced motels. Bath did lack a shelf near the sink for items such as a razor. Shower was not a handicap walk-in style, but had several grab bars. Bed was comfortable, but somewhat high for older and shorter legged women. There was no coffee or continental breakfast available.
Very bad service
Found hair in the tub and on bathroom floor. Not enough soap. Would be nice if coffee was included
Check in was pretty easy, a drive they option due to COVID. The main room wasn’t too bad. The beds were so hard. I noticed behind the bedside table hasn’t been cleaned in a while (I made the mistake of dropping something back there 😩). The bathroom was horrible! There was tons of hair in the tub and a dead spider. There were no wash rags only body & hand towels, and the toilet was gross. Due to my budget I didn’t expect too much however this was unacceptable. I would not be booking again unless out of pure unadulterated desperation.
The owners have no concept of customer service. Zero.
The staff was pleasant. The room looked clean, but did not smell good. No tissues in tissue container. No lamp on the bedside table and cord was not plugged in to charge electronics. The orange and apple juice was not good.
It was in a nice quiet area, which had easy access to the freeways.
Bathroom smelled of urine. Room smelled of smoke. Shower curtain did not contain water so water all over floor. Towels were not even the same. Light worked only after repair. Only two outlets in room. Beds were made each day and the bedding was clean.
It was ok for the price, you get what you pay for. I arrived at 10pm and had to wait about 10 or 15 minutes to check in while the desk clerk was on the phone arguing with someone.
Low cost but smoking room only thing avaliable barking dog in next room
We enjoyed the sanitary and nice newly installed hard wood floors. Beds were horrible. The size of the beds is very uncomfortable for two adults and they were hard. Each morning, we woke with body aches from the beds. The beds at this facility definitely need to be upgraded. Also, the breakfast options were very limited. I am gluten free and lactose intolerant, which meant the only option for me was bananas.
I liked the fact that the room had hard wood floors, no more nasty carpet. The bathroom did have left over hair on the floor, as if they forgot to vacuum it and also had a bit of a sewer smell coming up from bathtub drain. Would like to have full size Kleenex box to use. Was not happy there is only one ice machine which is in lobby. Area was quite and so was room
Did not feel safe staying there Was not very clean toom
Red Roof Inn Columbus Northeast - Westerville places you within 2 miles (3 km) of Westerville Mini-Golf and Good Vibes Winery. Each of the 95 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Red Roof Inn Columbus Northeast - Westerville enjoy free WiFi in public areas, coffee in a common area, and express check-out. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
Close to everything and right off the highway. Bed cover was stale smelling and dingy. Had to remove it. Paid extra to have checkout time was extended to sleep for work and was woken up by housekeeping to clean for checkout and then got a phone call about checking out right after i had fallen back asleep. Terrible communication between staff.
I wish it had an in room coffee maker
Liked Towel racks in bath, something often missing in even higher priced motels. Bath did lack a shelf near the sink for items such as a razor. Shower was not a handicap walk-in style, but had several grab bars. Bed was comfortable, but somewhat high for older and shorter legged women. There was no coffee or continental breakfast available.
Very bad service
Found hair in the tub and on bathroom floor. Not enough soap. Would be nice if coffee was included
Check in was pretty easy, a drive they option due to COVID. The main room wasn’t too bad. The beds were so hard. I noticed behind the bedside table hasn’t been cleaned in a while (I made the mistake of dropping something back there 😩). The bathroom was horrible! There was tons of hair in the tub and a dead spider. There were no wash rags only body & hand towels, and the toilet was gross. Due to my budget I didn’t expect too much however this was unacceptable. I would not be booking again unless out of pure unadulterated desperation.
The owners have no concept of customer service. Zero.