Very nice, safe and easy
The hotel is in a great location, but it is dated and not very clean. In serious need of updated and time to replace the carpet. We had visited before and it wasn't too bad, this time, was not very nice and dirty. We will stay somewhere else next time.
Stayed 6 nights. Room service only brought clean towels and wash clothes 1 time. Had to take out our own trash to every day except for 1 day. Other than poor room service it was a ok stay.
Older property in need of renovation.
It was inexspensive.
It would be nice if they were equipped with a small fridge
The location to go to the Cincinnati Open is great. You can cut through the trees and be at the tournament in a matter of minutes. No driving no waiting in really long traffic to get there and or leave. The facility- you get what you pay for. Functional room not much else
Ok for price
Bed bugs!!!
No breakfast ! Coffee from a machine....nothing else...even though "breakfast" was definitely included. .... The price is low enough...so I wasn't about to get another room....fortunately....a Waffle House was close by.....Perkins too !
I've stayed at this location many times to visit Kings Island. It used to be in the $50 range per night. I paid $90 for one night and the property looks as if it is in the same condition as my past visits. It serves its purpose. But, if the prices stay like this I will go elsewhere.
We always stay here due tennis tournament. 5 years in a row now
Quiet and clean, no complaints.
closeness to Kings Island
Lots of bed bugs. Didn’t sleep at all
Located within a mile (2 km) of Lindner Family Tennis Center, Super 8 by Wyndham Mason is within 2 miles (3 km) of Kings Island. This 194-room hotel has conveniences like 2 restaurants, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy dining at one of 2 onsite restaurants including Perkins, which specializes in American cuisine. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Super 8 by Wyndham Mason enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. There's free parking and a free beach shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.
Very nice, safe and easy
Dear Guest,Thank you for your rating. We value your feedback, and we're committed to improving our services. If you have any specific comments or suggestions on how we can enhance your experience and earn a higher rating in the future, please feel free to share. Your satisfaction is important to us, and we look forward to serving you better next time.Warm regards,Hotel Manager
The hotel is in a great location, but it is dated and not very clean. In serious need of updated and time to replace the carpet. We had visited before and it wasn't too bad, this time, was not very nice and dirty. We will stay somewhere else next time.
Dear guest,I'm sorry to hear that your recent experience at the hotel was not up to your expectations. It's unfortunate that you found the hotel to be dated, not very clean, and in need of updates, including carpet replacement. Cleanliness and the overall condition of the property are important factors in providing a comfortable and enjoyable stay for guests.I understand your decision to stay somewhere else next time due to your experience. It's important to find a hotel that meets your expectations and provides a satisfactory level of cleanliness and comfort.Thank you for sharing your feedback. I apologize for any inconvenience caused, and I hope that improvements can be made at the hotel to address the issues you mentioned. If you have any more questions or need further assistance, please let me know.Sincerely,Hotel Manager
Stayed 6 nights. Room service only brought clean towels and wash clothes 1 time. Had to take out our own trash to every day except for 1 day. Other than poor room service it was a ok stay.
Dear Guest,Thank you for sharing your feedback about your 6-night stay. We apologize for the inconsistency in room service, with clean towels and washcloths provided only once during your stay. We also apologize for the inconvenience of having to take out your own trash on most days. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made.We appreciate your understanding and are glad to hear that overall your stay was okay. If there is anything else we can do to assist you or if you have any further concerns, please let us know. We value your feedback and apologize for any inconvenience caused.Sincerely,Hotel Manager
Older property in need of renovation.
Dear Guest,We appreciate your feedback and understand that the age of the property can occasionally lead to outdated features. We are continuously and regularly making improvements to all areas of the hotel, to ensure our guests have a comfortable and relaxing stay. We look forward to welcoming you back for another visit when you have the chance.Sincerely,Hotel Manager
It was inexspensive.
Dear Guest,Thank you for taking the time to share your feedback on your stay with us. We are glad to hear that you found our rates to be affordable. We look forward to welcoming you back soon for another comfortable stay.Sincerely,Hotel Manager
It would be nice if they were equipped with a small fridge
Dear Guest,We are happy to know that you enjoyed your stay with us and want you to know we will be taking your suggestion into consideration. Thank you once more and we hope to see you again soon!Sincerely,Hotel Manager
The location to go to the Cincinnati Open is great. You can cut through the trees and be at the tournament in a matter of minutes. No driving no waiting in really long traffic to get there and or leave. The facility- you get what you pay for. Functional room not much else
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit to our property. The staff and we are reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Sincerely, Hotel Manager.
Dear guest,We're thrilled to hear you had a very nice and safe stay with us! Your feedback means a lot, and we hope to welcome you back soon for another easy and pleasant experience. Thank you for choosing us!Sincerely,Hotel Manager