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Best Western Toledo South Maumee

3.0 out of 5.0
  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Recent guest reviews

Property was adequate, but looked dated. At check in, requested extra blankets and was told “I’m not sure where those are...” and never made an effort to find one. When we took showers, we found the complementary toiletries were used and left over from he last guest. Also, a used towel was ha hung behind the door, which made me question the cleaning process of the rest of the room.

Great, simple, tidy place to stay with comfortable beds.

Great service. Very helpful staff. Great location and value.

The beds are soft, but the air conditioning unit is loud.

stayed there in Nov 2017, hot tub was broken. It is still not repaired.

When we arrived, and saw one person asking for towels and another for pillows, we should have known we may run into issues. But, we proceeded. When I asked for directions tot he elevator, was told they do not have one. As I was traveling with a handicapped person who did not need an accessible room but could not use the steps, we requested move to 1st floor. She did. We went to the room. Keys did not work. As got rekeyed, were told the pillows we saw given to the other guest were taken from our room, so they would bring us some. The room was dusty and there was a dead spider next to the tub (I later learned that there were spider webs in the tub as well.) Our room was right next to the door closest to the lobby and breakfast room, so starting at 6 a.m., that door slammed shut, loudly, repeatedly as the hotel was near capacity and there is no elevator. Slam. slam, slam. Breakfast was nice and the employee was great. The bed was comfortable. At check out, I asked to speak with the manager, who was mopping the floor. He was kind, and took my suggestions of staying NO ELEVATOR on the website and putting a sound-damper on the door. But since I had paid through a 3rd party (Orbitz), he only offered me a bottle of spring water as a "consolation" for the dirty, noisy room. If I'd only paid $50 for the room, I may have been less frustrated, since the Super 8 that I had NOT selected thinking La Quinta would be much nicer and worth more than twice the price, I was not pleased.

Best Western has a name for providing quality lodging in the lower price market for hotels. In recent years, when staying at properties in this price point, many hotels have been lacking. This Best Western exceeded my expectations in that it met my expectations for where a hotel such as this should be. A warm breakfast with eggs and sausage and biscuits was available. Our room seemed to have a mild stale cigarette smell, it went away after we came in and out a few times, making us think the room may not have been used during the work week. The location was clean and convenient. Nice looking pool and excercise room.

Everything was nice. Only thing, bathroom is small.

Very clean an updated. Breakfast was billed as “full” and it did have eggs but minimal other choices.

Clean hotel, nice staff. Breakfast was little subpar

Hotel was very clean and staff was friendly..........

Best room we stayed in for a long time.! Pool was even warm but the hot tub is no longer.

We were happy with it till we saw the cockroach in our room. Also outside doors don’t lock

Nice rooms - clean and quiet. But breakfast was an absolute disaster. Went down well before last call and there was nothing available, no coffee, no food, broken juice mach. Waited 20min for a restock and NOTHING came out of kitchen. I'm no Gordan Ramsey but it doesn't take 20 min to scramble some eggs. Finally went to McDonald's down the street.

and that was before we saw the first (and only) employee that night. There were papers laying in plain site with guest info on them all the while.. Called front desk later and no answer. Went down and same llady who was M.I.A. at check in was talking on her cell phone and watching a basketball game in the lounge area for the guests. Some of the staff the next morning were friendly but others not so much. The door to the side entrance outside which requires a room key for security did not lock. Anyone could walk right in. Of course it wouldn’t matter if no one was at the front desk watching that entrance anyway.

The room was much nicer than the exterior of the hotel indicated.

The staff and hotel were great! I recommend this hotel to anyone!

Nice place to stay. Only there for one night but it was clean.

6425 Kit Lane Maumee OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Best Western Toledo South Maumee places you within a few miles (5 km) of Maumee Antique Mall and Maumee Sports Mall. This 83-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is offered each morning.


Rooms

Guests can expect to find a TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Best Western Toledo South Maumee have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include conference space, coffee/tea in a common area, and a terrace.

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Full 1 | Sleeps 2

Standard Room, 1 Double Bed, Accessible, Non Smoking

Full 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Toledo South Maumee

Everyone (20) Couples (3) Family (7)
3
Everyone

Property was adequate, but looked dated. At check in, requested extra blankets and was told “I’m not sure where those are...” and never made an effort to find one. When we took showers, we found the complementary toiletries were used and left over from he last guest. Also, a used towel was ha hung behind the door, which made me question the cleaning process of the rest of the room.

By on Aug 11, 2019

Review comment responded on Aug 12, 2019

Dear Guest, Thank you for taking the time to complete our survey. I sincerely would like to apologize for any inconvenience you may have experienced during your stay. The concerns your raised have been addressed with our housekeeping manager to ensure this does not happen again. Thank you for your business and we hope you will choose to stay with us again. Rita Panchal Guest Relations Manager Best Western Toledo South Maumee

5
Partner Couples Business Business Travelers

Great, simple, tidy place to stay with comfortable beds.

By on Aug 8, 2019

Review comment responded on Aug 9, 2019

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (419) 865-9400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Best Western Toledo Management Team General Manager Best Western Toledo South Maumee

5
Family with small children Partner Couples Families

Great service. Very helpful staff. Great location and value.

By on Aug 7, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted to hear that you enjoyed your stay at Best Western. Hope to see you again soon. Thank you for your business, Rita Panchal Guest Relations Manager Best Western Toledo South Maumee

4
Family with small children

The beds are soft, but the air conditioning unit is loud.

By on Jul 5, 2019

4
Families Families

stayed there in Nov 2017, hot tub was broken. It is still not repaired.

By on Jun 23, 2019

4
Everyone

By on Jun 12, 2019

2
Families

When we arrived, and saw one person asking for towels and another for pillows, we should have known we may run into issues. But, we proceeded. When I asked for directions tot he elevator, was told they do not have one. As I was traveling with a handicapped person who did not need an accessible room but could not use the steps, we requested move to 1st floor. She did. We went to the room. Keys did not work. As got rekeyed, were told the pillows we saw given to the other guest were taken from our room, so they would bring us some. The room was dusty and there was a dead spider next to the tub (I later learned that there were spider webs in the tub as well.) Our room was right next to the door closest to the lobby and breakfast room, so starting at 6 a.m., that door slammed shut, loudly, repeatedly as the hotel was near capacity and there is no elevator. Slam. slam, slam. Breakfast was nice and the employee was great. The bed was comfortable. At check out, I asked to speak with the manager, who was mopping the floor. He was kind, and took my suggestions of staying NO ELEVATOR on the website and putting a sound-damper on the door. But since I had paid through a 3rd party (Orbitz), he only offered me a bottle of spring water as a "consolation" for the dirty, noisy room. If I'd only paid $50 for the room, I may have been less frustrated, since the Super 8 that I had NOT selected thinking La Quinta would be much nicer and worth more than twice the price, I was not pleased.

By on May 20, 2019

Review comment responded on May 26, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Families

Best Western has a name for providing quality lodging in the lower price market for hotels. In recent years, when staying at properties in this price point, many hotels have been lacking. This Best Western exceeded my expectations in that it met my expectations for where a hotel such as this should be. A warm breakfast with eggs and sausage and biscuits was available. Our room seemed to have a mild stale cigarette smell, it went away after we came in and out a few times, making us think the room may not have been used during the work week. The location was clean and convenient. Nice looking pool and excercise room.

By on Apr 29, 2019

5
Families

Everything was nice. Only thing, bathroom is small.

By on Apr 28, 2019

4
Partner Couples Families

Very clean an updated. Breakfast was billed as “full” and it did have eggs but minimal other choices.

By on Feb 27, 2019

Review comment responded on Feb 27, 2019

thank you for your review, we hope to improve and exceed your expectations on your next visit.

Best Western Toledo South Maumee

6425 Kit Lane, Maumee, OH 43537
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.