TLDR; The place was dirty, maintenance was non-existent, housekeeping never entered our room, "Capitol district" is a stretch. Beds were comfy though. We showed up, checked in with no problem, hopped in the elevator which took us to the third floor, and the door didn't open. We went to the fourth floor and the door again failed to open. Fortunately we returned to the first floor where the door opened and we escaped to the stairs. Which we used for the rest of the weekend. So we got to the room and turned on the a/c. Or at least we tried. The thermostat on the wall was dead. I called the front desk where I discovered that maintenance had left for the day. They offered a room change, but I'd seen some of the first floor rooms while coming in and figured we'd be better off staying with where we were. They said they'd send maintenance up the next day to look at it (they didn't). Fortunately the controls on the a/c unit mostly worked so we were ok there. The next day after being out all day we returned to our room to discover it had not been cleaned. I went to the front desk to get some clean towels (the last one in the hotel) and they told me that you had to request housekeeping. So I requested it and they said we'd get the room cleaned the next day (they didn't) and they said they'd send another clean towel up to our room (they didn't). On the plus side, the mattresses were new and excellent. The pillows were comfortable, the sheets were nice.
Great location. Walkable to restaurants and on property dining. Was supposed to have breakfast; that didn't exactly happen; was told the personnel responsible didn't show up for work. The room was very nice but few outlets for electrics. Used coffee maker in bathroom where there were six outlets vs. only four in the room with lamp and tv taking up two.
I like that I had a quick check-in, my room was ready before I arrived and that it was an easy check-out process.
Very helpful and accommodating.
Nothing unique. Asked for a blanket when we checked in never got it
There were palmetto bugs everywhere, we had to put a towel next to the door to prevent them from getting in. Also hair balls in a hallway. Rooms were decently clean, except the bathtub. Housekeeper, took the dirty towels and didn't replace them, so we had no towels second day. Asked for a broom, were told to come downstairs and get it. While checking in, witnessed a police being called on some of the tenants. Scary place and defense should be avoided
All clean and nice modern room. Check in is fast and easy.
No alarm clock in room. Air conditioner didnt work last day. Staff was noisy. Slamming doors of laundry room all nite and early in morning.
Attached restaurant nice. Check in barely said anything
The main light in room 124 doesn't work very hard to sleep
Room was not clean at all, provided an age old small noisy refrigerator which was a real disturbance on my sleep. Provided Ice container was dirty and has dirty tissue and receipts in it.
There were no drawers or any place to store luggage or belongings. They say they offer late check out, but they won't go past noon unless you want to pay for an additional half day. Almost everyone on staff we spoke to was very friendly. Brittney at the front desk was super.
Wyndham Garden Tallahassee Capitol places you within 2 miles (3 km) of popular sights like Governor's Square Mall and Cascades Park. This 148-room, 3-star hotel has 2 restaurants, an outdoor pool, and a 24-hour gym.
Enjoy dining at Governors Grill, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
The 148 rooms have an array of amenities, including coffee makers, free local calls, and free bottled water. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At Wyndham Garden Tallahassee Capitol, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.
TLDR; The place was dirty, maintenance was non-existent, housekeeping never entered our room, "Capitol district" is a stretch. Beds were comfy though. We showed up, checked in with no problem, hopped in the elevator which took us to the third floor, and the door didn't open. We went to the fourth floor and the door again failed to open. Fortunately we returned to the first floor where the door opened and we escaped to the stairs. Which we used for the rest of the weekend. So we got to the room and turned on the a/c. Or at least we tried. The thermostat on the wall was dead. I called the front desk where I discovered that maintenance had left for the day. They offered a room change, but I'd seen some of the first floor rooms while coming in and figured we'd be better off staying with where we were. They said they'd send maintenance up the next day to look at it (they didn't). Fortunately the controls on the a/c unit mostly worked so we were ok there. The next day after being out all day we returned to our room to discover it had not been cleaned. I went to the front desk to get some clean towels (the last one in the hotel) and they told me that you had to request housekeeping. So I requested it and they said we'd get the room cleaned the next day (they didn't) and they said they'd send another clean towel up to our room (they didn't). On the plus side, the mattresses were new and excellent. The pillows were comfortable, the sheets were nice.
Great location. Walkable to restaurants and on property dining. Was supposed to have breakfast; that didn't exactly happen; was told the personnel responsible didn't show up for work. The room was very nice but few outlets for electrics. Used coffee maker in bathroom where there were six outlets vs. only four in the room with lamp and tv taking up two.
Dear David, There is so much to do in the Tallahassee area and we hope you had a fantastic time checking it all out. Thank you so much for highlighting our cozy rooms as well. However, we apologize for any aspect of your stay that was less than ideal. You can bet that we will discuss these matters to see how we can improve. We know that we can do better and welcome another chance to prove this to you. Sincerely, Keemo
I like that I had a quick check-in, my room was ready before I arrived and that it was an easy check-out process.
Dear Dechele, Thanks for visiting Wyndham Garden Tallahassee Capitol and the great review! We know that your time is valuable so we strive to make the boring stuff, like checking in, is done quickly so you have more time to enjoy your stay. It was our pleasure to host you and we look forward to seeing you again! Sincerely, Keemo
Very helpful and accommodating.
Dear Valerie, It's an honor to receive your outstanding rating of Wyndham Garden Tallahassee Capitol! Our team was proud to provide gracious assistance to you. We trust that all other aspects of your stay were just as pleasant. Thank you for choosing to stay with us and we hope to see you again! Sincerely, Keemo
Thank you for taking the time to tell us about your experience at Wyndham Garden Tallahassee Capitol. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you experienced such an inconvenience during your stay with us . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Alexandria Carter Front Desk Representative Wyndham Garden Front Desk Team
Thank you for taking the time to tell us about your experience at Wyndham Garden Tallahassee Capitol. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you experienced such an inconvenience during your stay with us . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Alexandria Carter Front Desk Representative Wyndham Garden Front Desk Team
Thank you for your feedback.
Nothing unique. Asked for a blanket when we checked in never got it
Dear Lynn, Thank you for the feedback. We are saddened to hear that we were not able to accommodate your request. Please accept our apologies for dropping the ball. We know we can deliver a better experience for you and would love another chance to prove this.
Dear John, While you were able to enjoy our comfy bedding, it appears we still have some work to do. Rest assured that our maintenance team has been notified and will investigate your comments to ensure that our amenities are operational. We are committed to providing the best service possible and you can bet that we will work diligently to make sure that we are adhering to this commitment. Please accept our apologies. We would love another chance to impress you the next time you are in the Tallahassee area. Sincerely, Keemo