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Red Roof Inn Tallahassee-University

2.0 out of 5.0

Recent guest reviews

I stayed at this hotel during Parents weekend at FSU and the price was outrageous for what this hotel was. The front desk staff was nice, however when I got to my non-smoking room I noticed a cigarette hole in the bed cover and when I pulled back the sheets there were stains. The floor was also sticky. I would not chose this hotel again.

The man at the Desk was Awesome. And so was the Cleaning Lady. Very clean. Great price. I will say that I got a much better price by calling the Hotel. For it was $20.00 more on Line. We feel the this Red Roof Inn need a Up Date. But the stay was great and it was clean and woderful people that work there. Thank you.

Went for a football game and needed a room. There weren't too many available, so we took what was. Not a great room at all!

Staff was super friendly, but the facility seemed very dated. Bed comforters were stained and room had a slight odor to it. I was staying for 5 hours to pass through, so I couldn't complain too much.

This was far below what you would expect for the amount of money per day in the given region. Hotel service rarely cleaned the room in its entirety throughout the stay and even forgot to give us new towels at times. We spotted a few adult German cockroaches our first couple of days there and had to report it to staff. The AC units are old and do not target any specific temperature, so it's either super cold or super hot, take your pick. Also, they never clean under the beds... just don't look there.

Stained sheets not changed after requested. Attendant never showed after in-person request. Slow drain tub. Towels were dingy. Hole in the wall. Evidence of roaches.

Clarence was so pleasant and even showed me a room before finalizing my reservation. The rooms were clean, the television was bigger than expected, and it was quiet amongst the property. To top it off, Cracker Barrel is a walk away, literally in front of the hotel! Great place! Will be staying again!

It was not great they said we had refrigerator but we had non and smoking rooms were mixed in with non smoking and that was hard with a baby and allergies

durty sheets, full of cockroaches, had to sleep witht he lights on if not they would crawl on top of you

Convenient location for my stay. Clean room and professional staff.

We had a family emergency in Tallahassee and needed a room asap. I saw this room at such a great deal and snatched it up. We had previously stayed a few years back and were not really impressed but I couldn t beat the price and location. We were pleasantly suprised by the difference. The staff was very nice and the room was clean and comfortable.

Needed quick affordable stay while assisting NJROTC by pulling drill meet trailer for state-wide meet at FAMU. As always, Red Roof fulfilled the need with excellent hotel staff and clean, acceptable accommodations.

The front staff was very helpful and friendly. However, the hotel room itself was not clean at all. There were dirty floors, and I am pretty sure my sheets were never cleaned because I found hairs along with a dirty band-aid under the sheets. The shower was also dirty. The water did not go down the drain when I showered. I would recommend just spending the extra money and getting a cleaner hotel. I know the price is cheap but it was so dirty I couldn't even sleep comfortably or shower.

Great staff, great location, old facility needs lots of updates

Felt insecure. Room needed repair. Not a good location. Moved and paid to stay at a different hotel

It was nice and help I like to load things about it and help me out

We had a small problem, but Mr Patel cleared it up fast. He is a very good employee and this Hotel should be thankful for him. I wish I had dedicated employees like him!!!

Just wasn't a good experience. Didn't feel comfortable with the surroundings, lots of people loitering in the parking lot. Request for late check out was granted, but for only 30 minutes more than normal check out time. WiFi was difficult to acquire. Calls to the front desk went unanswered....

I never complain about my hotel experiences, but I prefer my privacy. Check in was great and everyone at the front desk was kind. Room was a bit dirty, but nothing terrible. When I check into a room, I always immediately put the "do not disturb" sign on the door. I've never had cleaning staff still come in with the sign up. This time, after my husband and I got back to our room on the first day, we noticed the room hadn't been cleaned (trash still there, beds not made, etc.), but the towels were gone and replaced with new ones (I also didn't ask to have them replaced, as I prefer to save water and use towels several times during a stay). I was a little unsettled, but let it go. The next morning, as we were packing up, cleaning staff came back right at check out time and knocked until we opened the door. Then they asked if we needed anything, and if we were leaving soon (we were under the impression checkout was at noon, and told her we were fine). 15 minutes later, she was back, knocking until we answered, asked if we needed anything, and if we were checking out. At this point we were getting frustrated. We went down to check out and return our keys, and there was no one in the office. Door was locked, no one at desk, nowhere to drop keys. The room was okay, but we'll never, ever stay here, again.

The check-in experience was awesome, Clearance was very friendly. Someone tried to enter our room at 2:00 a.m. because they were given a set of keys to it; said there was a computer glitch that rarely happens; well it happened to us. Did not so much as get an apology for it until we complained to the morning person at checkout. She seemed like she was forced to apologize and it did not seem heartfelt at all!

2930 Hospitality St Tallahassee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

The Centre of Tallahassee is within 2 miles (3 km) of Red Roof Inn Tallahassee-University while other popular attractions such as Florida Governor's Mansion are within 3 miles (5 km). This 108-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. It's also close to Florida State University and Levy Park.


Rooms

All 108 air-conditioned rooms provide free local calls, safes, and desks. Guests can expect to find cable TV and stay connected with free WiFi.


Property features

Red Roof Inn Tallahassee-University offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn Tallahassee-University

Everyone (24) Couples (23) Business (12) Students (1) Family (9) Other (6) Friends (4)
3

stained sheets and cigarette holes in non smoking

Everyone

I stayed at this hotel during Parents weekend at FSU and the price was outrageous for what this hotel was. The front desk staff was nice, however when I got to my non-smoking room I noticed a cigarette hole in the bed cover and when I pulled back the sheets there were stains. The floor was also sticky. I would not chose this hotel again.

By , from Orlando, FL on Nov 6, 2017

Review comment responded on Nov 8, 2017

We really appreciate you complementing our customer service. I have addressed the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Red Roof Inn standards, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

5

red roof inn

Everyone

The man at the Desk was Awesome. And so was the Cleaning Lady. Very clean. Great price. I will say that I got a much better price by calling the Hotel. For it was $20.00 more on Line. We feel the this Red Roof Inn need a Up Date. But the stay was great and it was clean and woderful people that work there. Thank you.

By on Oct 26, 2017

Review comment responded on Oct 28, 2017

Thank you for taking the time to complete our guest satisfaction survey. I am thrilled to see that you enjoyed your time at the hotel I have shared your compliments with my Team and we were honored that you mentioned the service we provided. Thank you for giving me the opportunity to recognize everyone for a job well done

2
Everyone

Went for a football game and needed a room. There weren't too many available, so we took what was. Not a great room at all!

By on Oct 26, 2017

Review comment responded on Oct 28, 2017

n behalf of our entire staff at Red roof inn-Orlando South we thank you for your business and hope to see you again when your travels bring you back to the area!

3

staff was great

Everyone

Staff was super friendly, but the facility seemed very dated. Bed comforters were stained and room had a slight odor to it. I was staying for 5 hours to pass through, so I couldn't complain too much.

By on Oct 19, 2017

Review comment responded on Oct 21, 2017

The staff here always goes the extra mile, and we are glad you noticed. We never get tired of hearing the feedback from our guests. We are in the early stages of renovating and we look forward to your next stay at Red Roof Inn-Tallahassee location so that you can enjoy the changes.

2

overpriced for the region and service.

Everyone

This was far below what you would expect for the amount of money per day in the given region. Hotel service rarely cleaned the room in its entirety throughout the stay and even forgot to give us new towels at times. We spotted a few adult German cockroaches our first couple of days there and had to report it to staff. The AC units are old and do not target any specific temperature, so it's either super cold or super hot, take your pick. Also, they never clean under the beds... just don't look there.

By on Oct 18, 2017

Review comment responded on Oct 21, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We are in the early stage of renovation and we do hope for another opportunity to exceed your expectations.

1

bad night at the red

Everyone

Stained sheets not changed after requested. Attendant never showed after in-person request. Slow drain tub. Towels were dingy. Hole in the wall. Evidence of roaches.

By on Oct 4, 2017

5

quiet and clean!

Everyone

Clarence was so pleasant and even showed me a room before finalizing my reservation. The rooms were clean, the television was bigger than expected, and it was quiet amongst the property. To top it off, Cracker Barrel is a walk away, literally in front of the hotel! Great place! Will be staying again!

By on Jul 12, 2017

2

non smoking rooms where mixed in with the smoking

Everyone

It was not great they said we had refrigerator but we had non and smoking rooms were mixed in with non smoking and that was hard with a baby and allergies

By on Jul 11, 2017

1

the rooms were not clean, full of cockroaches

Everyone

durty sheets, full of cockroaches, had to sleep witht he lights on if not they would crawl on top of you

By on Jun 26, 2017

3

nice hotel

Everyone

Convenient location for my stay. Clean room and professional staff.

By on Mar 13, 2017