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Recent guest reviews

I liked customer service and the pool. I also liked the one room I had from my last stay room#105. I didn't like the housekeeping of the room. It wasn't clean enough for me. Cleanliness is most important when staying in a hotel/motel.

They say they have "continental breakfast" but all they had was a couple of banana's and 3 little mini muffins. Something you could of bought yourself and ate it on your way. The room and beds weren't the same as they are described.

The room was horrible. The so called housekeepers wouldn't know how to use a vacuum cleaner and the window had a major crack in as it was off track as well. I went to the front desk to upgrade my room and was placed into a different room which wasn't cleaned and a condom wrapper was the first noticable thing you saw as the door swung open. I paid a cash deposit for the room even though I reserved it on line and they took the money off my card four hours later after not being satisfied with the trashy room's. Remind you the room was not up to standard so I checked out immediately. Spoke with the sister who is also the accounting clerk and she wanted me to verify my checking information with her after the money taken without authorization. Joke right! Glad my bank disputed the charge and placed my money back on my card. Never again will I attempt to stay in any hotel by the interstate especially the Lacasa. I wouldn't recommend this hotel to a flea even though they have them there as pets.

Gaping whole in the bathroom wall. Filthy room. no tub stopper, no TV remote, padding under carpet was lumpy so the floor felt uneven. Cockroaches and spiders everywhere. Zero noise cushioning, you can hear absolutely everything and everyone outside your door and down the hall.. Stains on the bed sheets. Awesome staff. I like everyone who works there. I'd never stay there again though. You shouldn't either.

The entire property has a chemical smell to it and our room was disgusting. It looked like mold on the floor, a broken down refrigerator outside our door, and the bedding was filthy as well. We didnt even sit down in the room and left.

All amenities was a disaster, dirty, and especial the staff was very unfriendly and unprofessional

I turned off a light switch in my rooms before I left for a few hours. The switch controled the refrigerator and I didn't know until I returned.

Our room wasn’t vacuumed, there was mold in one of the corners on the sealing, we were in a non smoking room and there was no smoke detector just a hole in the wall where it was, the bathroom vent was full of dust, the bathroom floor had piles of dirt caked in the corner. After we checked in we took all of our stuff to the room, we left a receipt Up on the table when we come back from dinner our receipt was crumbled laying on the floor, so someone came in after we left. Definitely not worth the money and will never go back!

Very dirty and not a good experience at all. I would NEVER stay again

No drain stopper in tub. Mini, extremely small bars of soap. Loose grout and dirt along edge of floor tile in bathroom. Shower head spraying water up onto ceiling doing onto floor. Hand towel sized bath towels that were thin and very rough. Room service to clean brought no clean towels but took damp ones. Would not pay more than $40 a night.

The property is of nice and unusual style, but worn out and not kept properly.

Never book this place, teeeible conditions. Toilet water tank cover smaller then original, tolulet seat cover smaller for toilet demmetions. Carpet with clipped nails Freon precious tenant, horrible place.

Filthy .layer of grime on eveeything. My wife clesned the room befire we took anythinf out of our suitcase. The curtains were falling off the walls the lampshades were in the corner piled up on the floor. Bare wires on lamps wete not plugged in. Phone wasnot plugged inans once it was it still didnt work. Do yiusekf a favor. Stay somewhere else

Nice hotel, very nice welcoming environment. will be returning customer.

N Monroe St Tallahassee FL

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a mile (2 km) of The Centre of Tallahassee, La Casa Inn & Suites is within 2 miles (3 km) of Levy Park. This 108-room motel has 10 restaurants along with conveniences like an outdoor pool and free self parking.


Dining

This motel is home to 10 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café, or mingle with other guests at the free daily manager's reception.


Rooms

All 108 rooms feature fans, ironing boards, and desks. Guests can expect WiFi and 32-inch TVs with satellite channels. Free toiletries are also available.


Property features

Guests staying at La Casa Inn & Suites enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Deluxe Suite, Multiple Beds

1 King Bed, 1 Double Bed and 1 Double Sofa Bed | Sleeps 5

Economy Room, 1 Double Bed, Smoking

1 Double Bed | Sleeps 2

Suite, Multiple Beds, Pool View

1 King Bed and 1 Queen Bed | Sleeps 5

Economy Room, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for La Casa Inn & Suites

Everyone (21) Couples (2) Family (8)
4
Family

I liked customer service and the pool. I also liked the one room I had from my last stay room#105. I didn't like the housekeeping of the room. It wasn't clean enough for me. Cleanliness is most important when staying in a hotel/motel.

By , from Camden on Jul 8, 2020

Review comment responded on Jul 8, 2020

Dear Guest, Thanks for the review. I am very delighted to hear that you enjoyed the service provided by our pool staff. The Housekeeping staff was made aware of the complaints made regarding their work and instructed that the level of cleanliness would need to improve. We hope to see you back in the near future! Sincerely Hotel Manager

4
Everyone

By on Jun 16, 2020

Review comment responded on Jun 16, 2020

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

3
Everyone

By on Apr 11, 2020

Review comment responded on Apr 11, 2020

Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

2
Family with small children

They say they have "continental breakfast" but all they had was a couple of banana's and 3 little mini muffins. Something you could of bought yourself and ate it on your way. The room and beds weren't the same as they are described.

By , from Tampa, F on Feb 17, 2020

Review comment responded on Feb 20, 2020

Hello, Thank you for choosing our property for your stay while visiting Tallahassee. Management have been made aware of your concerns and will have issues addressed.

2
Everyone

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

1
Partner Couples Business Business

The room was horrible. The so called housekeepers wouldn't know how to use a vacuum cleaner and the window had a major crack in as it was off track as well. I went to the front desk to upgrade my room and was placed into a different room which wasn't cleaned and a condom wrapper was the first noticable thing you saw as the door swung open. I paid a cash deposit for the room even though I reserved it on line and they took the money off my card four hours later after not being satisfied with the trashy room's. Remind you the room was not up to standard so I checked out immediately. Spoke with the sister who is also the accounting clerk and she wanted me to verify my checking information with her after the money taken without authorization. Joke right! Glad my bank disputed the charge and placed my money back on my card. Never again will I attempt to stay in any hotel by the interstate especially the Lacasa. I wouldn't recommend this hotel to a flea even though they have them there as pets.

By on Nov 4, 2019

Review comment responded on Nov 7, 2019

Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

1
Business Business

Gaping whole in the bathroom wall. Filthy room. no tub stopper, no TV remote, padding under carpet was lumpy so the floor felt uneven. Cockroaches and spiders everywhere. Zero noise cushioning, you can hear absolutely everything and everyone outside your door and down the hall.. Stains on the bed sheets. Awesome staff. I like everyone who works there. I'd never stay there again though. You shouldn't either.

By on Sep 15, 2019

Review comment responded on Sep 19, 2019

Dear Guest, We understand your disappointment with us and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve all the issues immediately. If you give us a chance, we are intent on making this right. Please give us another chance to prove how great our hotel is. Please visit us again. Sincerely, Hotel Manager

2
Family with small children

The entire property has a chemical smell to it and our room was disgusting. It looked like mold on the floor, a broken down refrigerator outside our door, and the bedding was filthy as well. We didnt even sit down in the room and left.

By on Sep 2, 2019

Review comment responded on Sep 14, 2019

Dear Guest, Thanks for being a guest at our hotel. We are sorry for the bad experience you had during your stay with us. We try to maintain the highest standards of service, but clearly that's not what happened here. I am terribly sorry to hear about your experience. Unfortunately, I was not in at the time. I'd like to find out what I can do to win back your business. We want to make right everything & assure it is not repeated again. Sincerely, Hotel Manager

1
Family with small children

All amenities was a disaster, dirty, and especial the staff was very unfriendly and unprofessional

By on Sep 2, 2019

Review comment responded on Sep 14, 2019

Dear Guest, Thanks for choosing our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the quality of the amenities and facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again. Sincerely, Hotel Manager

3
Family Business Business

I turned off a light switch in my rooms before I left for a few hours. The switch controled the refrigerator and I didn't know until I returned.

By on Aug 28, 2019

Review comment responded on Aug 29, 2019

Dear Guest, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

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