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Recent guest reviews

The staff was incredible! Everyone from housekeeping to front desk! Awesome!! The room was very clean but the tub was starting to show it’s age. Also the door’s deadbolt was not working. I’m sure the property managers will address both issues in quick order. Would stay again without hesitation.

Room was clean and staff was friendly. Bed comfortable! If you’re on the 2nd floor there is no elevator.

The staff were very friendly. The breakfast was disappointing. The pool was filthy because the filter wasn’t running, and the hot tub was filled in with a palm tree planted in it. Motel is apparently under renovation. My updated standard king room was cheaper than my friend’s smaller outdated room (who booked directly through Best Western) so thank you to Orbitz but that seems unfair. Not much dining or shopping within walking distance but the proximity to the airport was convenient.

My credit card was run for taxes and incidentals, it’s now eight days later I still have not received my refund for the incidentals. I have tried numerous times to call the hotel unable to reach anybody. DO NOT USE YOUR CREDIT CARD AT THIS HOTEL

The property is outdated and dirty. The toilet and AC where constantly making noise and the bed was very uncomfortable, every time I moved it will feel like a water bed and it would make noise. Didn’t feel safe at all and was n out able to sleep.

It was very clean, for that I was thankful.

Check-in was fine and initial impression of the room was OK. But as we got moved in the smell from smoking by prior occupants became noticeable and then more pronounced when we got in bed - in the linens. Then about 2:00 AM the A/C started squeaking/squealing, at first intermittent then constant. The outside temp was cool so we didn't really need it, but there was no way to turn it off - the controls at the unit, although appearing to work, did nothing. You couldn't change the fan setting or temp, nor could you turn it off. I finally lay on the floor, reached under and unplugged it. Breakfast was supposed to be ready at 6:00 AM but wasn't. Had make your own waffles, but a big sign "Out of syrup". None of the other hot entries were brought out and we had to leave for the airport. All in all, not a good night.

The price was good that was only good thing. The clientele that stays there are loud partying in hallways all hours and heavy drug use on property lack of clean towels for our 2 night stay was a nightmare of a hotel do not stay at this location.

Floor was dirty when we got there and it was so late we didn’t bother trying to change rooms. We cancelled our 2nd night. It is directly next to the runway at PIE so heard planes all night. Breakfast had limited hours so didn’t get to try that. Staff was super friendly though!

It had Rouches in a few Rooms , had to switch Room s a few times , it's next Door from a Airport , Hear planes come and takes off All the time , Never Again

Room and hot breakfast were surprisingly nice. Staff was very friendly. Only knock on the hotel is it sits DIRECTLY next to a municipal airport so it can be a little noisy. Not a problem for me because I'm not a light sleeper but it could matter for some. We did request a room on the far side of the building from the airport and our request was accommodated by the helpful woman who checked us in. Overall a great stay at a reasonable price.

All was fine

It was DIRTY! Run down, we were afraid to sleep under the covers for fear if bugs. The walls were paper thin and could hear EVERYTHING the neighbors were hacking up at 5AM. The front desk staff was outside in what looked like a drug transaction while we waited to get checked in for 20 minutes. This was at 1am after a long day. If we weren't in the circumstances at the time, we would have left.

Charge me 35 dollars because im supposed stain a towel

Property was dirty not well maintained

The pictures online were decieving I walk into the room and the place is dingy smells like mold floors were dirty with gum stick to the floor. Lampshades were stained and some of the bulbs were out never the less I was tired and it was getting late I took a shower and laid down on the bed and was sucked in buy the mattress I wanted out of bates motel asked for a refund third party Orbitz they were able to refund me the majority of my money minus the one night. Quality Suites is not what it should be called I will digress.

They did not except our reservation from Orbitz. So instead of paying $362 for our stay it ended up costing me an additional $574 for our stay for a property that was worth probably $360 for a stay. Now I am fighting with Orbitz and quality in to get my $362 refund that is owed to me. It really hurt our vacation to take out spending money to spend it on hotel that we were on the assumption was already paid for

I got bed bugs from them and they were rude to me when I told them

Breakfast and great staff and clean rooms. Highly recommend this hotel I stayed at in a while

Hospitality Lane Clearwater FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Feather Sound, SureStay Hotel by Best Western St. Pete Clearwater Airport is within 2 miles (3 km) of popular attractions such as Tampa Bay Grand Prix and Feather Sound Country Club. This 110-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

SureStay Hotel by Best Western St. Pete Clearwater Airport features an outdoor pool, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western St. Pete Clearwater Airport

Everyone (8) Couples (7) Family (6)
5
Everyone

The staff was incredible! Everyone from housekeeping to front desk! Awesome!! The room was very clean but the tub was starting to show it’s age. Also the door’s deadbolt was not working. I’m sure the property managers will address both issues in quick order. Would stay again without hesitation.

By on Jun 16, 2022

5
Business Business

Room was clean and staff was friendly. Bed comfortable! If you’re on the 2nd floor there is no elevator.

By on May 22, 2022

3
Friends

The staff were very friendly. The breakfast was disappointing. The pool was filthy because the filter wasn’t running, and the hot tub was filled in with a palm tree planted in it. Motel is apparently under renovation. My updated standard king room was cheaper than my friend’s smaller outdated room (who booked directly through Best Western) so thank you to Orbitz but that seems unfair. Not much dining or shopping within walking distance but the proximity to the airport was convenient.

By , from Dayton on May 3, 2022

1
Friends

My credit card was run for taxes and incidentals, it’s now eight days later I still have not received my refund for the incidentals. I have tried numerous times to call the hotel unable to reach anybody. DO NOT USE YOUR CREDIT CARD AT THIS HOTEL

By on May 2, 2022

1
Family

The property is outdated and dirty. The toilet and AC where constantly making noise and the bed was very uncomfortable, every time I moved it will feel like a water bed and it would make noise. Didn’t feel safe at all and was n out able to sleep.

By on Apr 22, 2022

3
Everyone

By on Mar 27, 2022

4
Business Business

It was very clean, for that I was thankful.

By on Feb 18, 2022

Review comment responded on Feb 18, 2022

Thank you for your feedback and business 😊

1
Partner Couples

Check-in was fine and initial impression of the room was OK. But as we got moved in the smell from smoking by prior occupants became noticeable and then more pronounced when we got in bed - in the linens. Then about 2:00 AM the A/C started squeaking/squealing, at first intermittent then constant. The outside temp was cool so we didn't really need it, but there was no way to turn it off - the controls at the unit, although appearing to work, did nothing. You couldn't change the fan setting or temp, nor could you turn it off. I finally lay on the floor, reached under and unplugged it. Breakfast was supposed to be ready at 6:00 AM but wasn't. Had make your own waffles, but a big sign "Out of syrup". None of the other hot entries were brought out and we had to leave for the airport. All in all, not a good night.

By on Feb 17, 2022

Review comment responded on Feb 17, 2022

Thank you for letting us know about the problems you had with your HVAC unit. Ive located the room you stayed in and my maintenance team will beworking non stop unit this can be corrected. I appreciate your insight on our breakfast offerings with the culture of our environment rapidly changing in many aspect breakfast being one of them it can be difficult to source and present many typical options I'll take your feedback into consideration with our state and federal mandates to ensure we are providing the best quality and variety for our guests as possible. Once sorry you had a bad experience hopefully you will not have one like this again at BW .

1
Family Family with small children

The price was good that was only good thing. The clientele that stays there are loud partying in hallways all hours and heavy drug use on property lack of clean towels for our 2 night stay was a nightmare of a hotel do not stay at this location.

By on Feb 7, 2022

Review comment responded on Feb 7, 2022

Thank you for your feedback.

2
Family with small children

Floor was dirty when we got there and it was so late we didn’t bother trying to change rooms. We cancelled our 2nd night. It is directly next to the runway at PIE so heard planes all night. Breakfast had limited hours so didn’t get to try that. Staff was super friendly though!

By on Dec 23, 2021

Review comment responded on Jan 7, 2022

Thank you for your feedback & business

SureStay Hotel by Best Western St. Pete Clearwater Airport

3655 Hospitality Lane, Clearwater, FL 33762
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