Great beach, very small pool. Rooms are small and dated, but food was delicious.
Resort pics are inaccurate. Small pool. No internet. Loss power in room 2x. Very expensive. No waitress service at pool. Room key stopped working from day one and could not get in. No access to room for 5 days. Had to go to front desk and get them to open door EVERY TIME. Kids miserable. No compensation offered. Stay away from this hotel
I love that it’s The only hotel on the beach. The rest of the properties are condo’s so it’s not crazy with people and spring breakers. You could walk 1 mile and be at the best restaurants and some beach shops and things to see. The resort has a beautiful pool and long walking beach. I do wish there was at least some ocean water activities to partake in, such as paddle boarding or JetSki’s to rent.
It is good place to stay
Great location. Loved the activities at the hotel. Volleyball on the beach and bags. The poolside cafe had the best salad. The food at the hotel was very reasonable. Would definitely stay here again.
Hreat staff, especially JC, Destiny, and Sarah
Clean and beautiful pool/ocean area
Old hotel rooms need re done
Easy beach access. Easy check in and check out. Basic room, comfortable. Great for a short stay, would come back.
Long walk to the beach, pool wasn’t set up for kids, lots of overcrowding, baby pool was super small, not near any downtown restaurants
It was 4th of July weekend so the hotel was very full. We had a little delay in getting our room on Friday, but after that the rest of the weekend went well. The staff even short handed was very nice and helpful. The dining offerings were very good. The cleanliness of the hotel Was good and we constantly saw staff cleaning.
Pool was too small… otherwise everything was great
Had a wonderful time at sand key. The staff were friendly and the golf cart service to the beach was wonderful. The pool was nice and the food in the restaurants was amazingly delicious! My only concerns were lack of recycling options (and there were lots of bottles and recyclable cups around) and what was up on the TVs in the lobbies.
Private Beach and Staff were wonderful. The trolley was great!
Old structure. No room service provided for 5 days. Personnel stiff and unavailable to understand nerds of a family with little kids. Not going back, even if the location close to the beach was very good.
Booked a room with view, but the room had the view of tennis court and parking lot, wry disappointed and not offered what has been paid for. I would never go back there. Also the check in staff was not at all friendly.
The property is located right by the ocean, which is its selling point. It has a tennis and pickleball courts. It has a pool and a hot tub. Those are the only positives it has. The room assigned was less than subpar for the type of hotel it advertises to be and at the price point paid. It's outdated and needs maintenance. The light switches unit for the entry hall was dislodged from the wall, which not only isn't a great aesthetic look but is also a safety hazard. The service at the restaurant is slow, and the breakfast buffet is quite embarrassing for its paucity. This should, at most, be a $150-200 per night for regular room hotel, and not multiples of that. Not likely to stay again.
Located in Sand Key within a short walk of Sand Key Park, Sheraton Sand Key Resort is within a mile (2 km) of other popular sights such as Captain Blighs Landing. This 4-star resort has 390 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free self parking.
Enjoy dining at one of 2 onsite restaurants including Rusty's, which specializes in American cuisine. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:30 AM.
The 390 rooms have an array of amenities, including balconies or patios, coffee makers, and free bottled water. 42-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.
Sheraton Sand Key Resort features an outdoor pool, a children's pool, and a gym. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include outdoor tennis courts, free WiFi in public areas, and a spa tub.
Great beach, very small pool. Rooms are small and dated, but food was delicious.
Resort pics are inaccurate. Small pool. No internet. Loss power in room 2x. Very expensive. No waitress service at pool. Room key stopped working from day one and could not get in. No access to room for 5 days. Had to go to front desk and get them to open door EVERY TIME. Kids miserable. No compensation offered. Stay away from this hotel
Thank you for taking the time to provide us with feedback on your stay. We completely understand how not having functioning keys can be an awful experience and we did try our best to lessen that for our guests, unfortunately it was a very difficult task with a full house and during a holiday weekend. Hopefully we can get the opportunity in the future to provide a better stay for you.
I love that it’s The only hotel on the beach. The rest of the properties are condo’s so it’s not crazy with people and spring breakers. You could walk 1 mile and be at the best restaurants and some beach shops and things to see. The resort has a beautiful pool and long walking beach. I do wish there was at least some ocean water activities to partake in, such as paddle boarding or JetSki’s to rent.
Dear Sandra, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Sand Key Resort. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Come back and see us again soon!
It is good place to stay
Dear Nazimuddin, Thank you for taking time out of your day to reach out and share your recommendation. Your recommendation truly means a lot to us. It is always very encouraging to see such positive scores concerning your recent experiences here at the Sheraton Sand Key Resort, particularly when it comes from those who matter most- you! Come back and see us again soon!
Great location. Loved the activities at the hotel. Volleyball on the beach and bags. The poolside cafe had the best salad. The food at the hotel was very reasonable. Would definitely stay here again.
Dear Jenny, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Sand Key Resort. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Come back and see us again soon!
Hreat staff, especially JC, Destiny, and Sarah
Dear John, Thank you for your honest and kind feedback! We greatly appreciate your high recommendation! We hope to be able to see you again soon!
Clean and beautiful pool/ocean area
Dear Mark, Thank you for taking time out of your day to reach out and share your recommendation. Your recommendation truly means a lot to us. It is always very encouraging to see such positive scores concerning your recent experiences here at the Sheraton Sand Key Resort, particularly when it comes from those who matter most- you! Come back and see us again soon!
Old hotel rooms need re done
Dear alexander, Thank you for taking time out of your day to provide us your honest feedback. Based on your feedback we saw that you rated your Intent to Recommend an “3 out of 5” and that is very much appreciated. However, we also noticed that there were several missed opportunities. Please accept our apology for not meeting all your expectations during your stay. Although we are constantly renovating, replacing the worn with new, making improvement and changes, we realize there is still much more to be done when it comes to the needed transformations, that vision becomes clearer as the Sheraton Sand Key Resort continues to evolve the Sheraton brand. I do hope your travels bring you back to the beautiful and tranquil Island of Sand Key and give the Sheraton Sand Key Resort another chance to better serve your needs.
Dear Guest, Thank you for taking time out of your day to reach out and share your recommendation. Your recommendation truly means a lot to us. It is always very encouraging to see such positive scores concerning your recent experiences here at the Sheraton Sand Key Resort, particularly when it comes from those who matter most- you! Come back and see us again soon!
Easy beach access. Easy check in and check out. Basic room, comfortable. Great for a short stay, would come back.
Dear Guest, Thank you for taking time out of your day to reach out and share your recommendation. Your recommendation truly means a lot to us. It is always very encouraging to see such positive scores concerning your recent experiences here at the Sheraton Sand Key Resort, particularly when it comes from those who matter most- you! Come back and see us again soon!
Thank you for taking the time to respond to our review!! Our food and beverage department truly appreciate the kind words!! Hope to have you back again next time your in town!