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Rio Sands Hotel

2.0 out of 5.0

Recent guest reviews

Was told we would have a ceiling fan, but there isn't one. Their solution was a small fan that I could plug in. The kitchen drawers were not clean. And there was a dehydrating ashtray on the balcony rattling. The refrigerator door opens the wrong way, so if you're in the kitchen and need to get in the fridge you have to reach over the open door or you have to walk out of the kitchen.

We loved our stay there and will be back! Our complaint would be the rollaway beds need a serious upgrade in the mattress dept and maybe housekeeping should check under the beds as my toddler found some gross things under there. Other than that it was barely 1 block to the beach and some food options along with an awesome liquor store that has absolutely a little bit of everything !

I liked everything! Please refer to the review I left in my hotel room at check out.

Our family loves this hotel! Rooms are clean, breakfast is good and the staff is always excellent!

I had trouble getting into my room every single time cause my keycard wouldn’t work and no I didn’t keep it next to my phone. On one instance I came back to my room after bars closed around 2am and had to wait in the empty lobby about 20 minutes for someone to get me a new key.

They forgot complimentary water bottle but everything else was fine. Would use again.

The heater in the room did not work. It was freezing and smelled like there were animals living in the heater? The smoke detectors went off for no reason in the middle of the night.

convenient location close to beach and deli, nice sized room with microwave, fridge, free WIFI, and lanai with an ocean view!

Clean hotel close to our friends house. Excellent location to the beach.

The hotel and staff were completely acceptable. However, I booked the hotel through Orbitz with a new credit card and when I checked in, the hotel stated the credit card would not go through so i had to use a different card. Disappointing as I had hoped to earn credits on the new card.

Awesome location, clean, tasty breakfast and close to the beach. Will stay again when I’m in the area.

Lobby, breakfast facility and building exterior façade are are good and although the room was clean, it and the bathroom are in poor condition and need a serious upgrade.

We got there in the dark and really couldn't see the quaint town and location. It is located in a residential area close to the beach. In the morning we walked to the beach.

I like this hotel. The patio was really nice along with the breakfast they had. We love hiking and we were not to far from Henry Cowell State Park which was beautiful. We were close to some great Mexican food at Manuel's and did a wine tasting in Santa Cruz.

Bed was a little noisy, kind of like sleeping on newspaper. But comfy nonetheless! Great location, can't beat the 2 minute walk to the beach. Great stay for the price, I'd definitely recommend.

We have stayed there many times and love the friendly staff as they are alway so nice and accommodating!!!

unusually late check-in for a Hotel, noticed this fact after booking on Orbitz. 4pm instead of the usual 2pm most Hotels offer. standard 11am check-out time. Nice big room for continental breakfast with superior coffee. strange light switches that i couldn't get used to. All and all a pleasant experience, I'd book again

took the family out for a weekend trip, mother-in-law as well, stayed here and the accommodations I was looking for all 5 of us. Two queen beds and a pullout in the small area. Good continental breakfast which I like for convenience in the morning. Wasn't a fan of the toilet that kept running all night, and our bedroom window backed up behind someone's home hearing the dog. Good hotel but not sure was worth the money we spent for the night. The pictures of the room online were deceiving, looked better online then when I walked in the room was little disappointed for the money spent. The lobby and eating room is where they put the up grades, need to do that to the rooms!! It was about a med range cost of a night hotel room not what we spent. Not sure I'd stay again.

116 Aptos Beach Drive Aptos CA

Hotel highlights

  • Walking distance to Monterey Bay and Rio Del Mar Beach
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Rio Sands Hotel places you within a 5-minute walk of popular attractions such as Monterey Bay and Rio Del Mar Beach. This 50-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is offered each morning.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Rio Sands Hotel, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Kitchen

King 1 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

kitchen suite, Queen bed, Queen sofa bed, twin sofa bed

Queen 1 | Sleeps 6

Guest reviews for Rio Sands Hotel

Everyone (21) Couples (2) Family (10)
2
Family with small children

Was told we would have a ceiling fan, but there isn't one. Their solution was a small fan that I could plug in. The kitchen drawers were not clean. And there was a dehydrating ashtray on the balcony rattling. The refrigerator door opens the wrong way, so if you're in the kitchen and need to get in the fridge you have to reach over the open door or you have to walk out of the kitchen.

By on Sep 14, 2019

Review comment responded on Sep 15, 2019

We are sorry you did not enjoy your stay with us. We will look into the issues you experienced. We hope you give us a second chance in you future visits to the area.

5
Family with small children

We loved our stay there and will be back! Our complaint would be the rollaway beds need a serious upgrade in the mattress dept and maybe housekeeping should check under the beds as my toddler found some gross things under there. Other than that it was barely 1 block to the beach and some food options along with an awesome liquor store that has absolutely a little bit of everything !

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

Thank you for such a great review, We appreciate your feedback. We would like to apologies for any issues your had during your stay, We will definitely look into this. See you next time.

3
Everyone

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Thank you we appreciate your feedback.

5
Family with small children

I liked everything! Please refer to the review I left in my hotel room at check out.

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you! We appreciate your feedback. See you next time.

5
Families Family with small children Friends Families

Our family loves this hotel! Rooms are clean, breakfast is good and the staff is always excellent!

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you! We are glad you enjoyed your stay. See you next time.

4
Everyone

By on May 10, 2019

Review comment responded on May 11, 2019

Thank you for the great review, we are delighted that you enjoyed your stay with us! Hope to see you again soon.

3
Business Business Travelers

I had trouble getting into my room every single time cause my keycard wouldn’t work and no I didn’t keep it next to my phone. On one instance I came back to my room after bars closed around 2am and had to wait in the empty lobby about 20 minutes for someone to get me a new key.

By on May 1, 2019

Review comment responded on May 4, 2019

We apologize for the issues with your key card. We hope you have a better experience next time!

4
Families

They forgot complimentary water bottle but everything else was fine. Would use again.

By on Apr 19, 2019

Review comment responded on Apr 19, 2019

We appreciate your feedback and hope we see you again in the future thank you for choosing us for you stay.

1
Families

The heater in the room did not work. It was freezing and smelled like there were animals living in the heater? The smoke detectors went off for no reason in the middle of the night.

By on Mar 3, 2019

Review comment responded on Mar 3, 2019

Thank you we appreciate your feedback. We are sorry you did not enjoy your stay with us. In the future please let us know. Our front desk staff in onsite 24/7, We are here to help with any arising issues. Hope to see you next time.

4
Everyone

convenient location close to beach and deli, nice sized room with microwave, fridge, free WIFI, and lanai with an ocean view!

By , from Maui, HI on Aug 26, 2018

Review comment responded on Aug 27, 2018

Thank you! we are happy you enjoyed your stay!

url importing https://www.orbitz.com/Santa-Cruz-Hotels-Rio-Sands-Hotel.h1181889-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.