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Recent guest reviews

Room a bit small as well as bathroom, water spilled on the floor from shower

Rooms are definitely small as advertised but overall it was a good stay

This property is in the heart of it all easy walking distance to many attractions. Staff is super friendly, breakfast was nice. The one thing I was surprised at is how small the rooms are! However, I would stay here again!

The room was on street level. I felt unsafe and I was up all night. We checked in early and the staff was great. Why in the world that would be the first room given I have no idea. We checked out after one night. Loud and not a good neighborhood especially to be on street level. Those rooms should never be given out!

Fast check in and out! Friends staff! Clean rooms!

Good location (2 blocks from Alamo), low price, free breakfast

there was a big crack under window where cold air kept blowing in. only two thin layers of sheets are available to cover my body.

Great location, close to the river walks and all of the entertainment imaginable. I would definitely return

Nice hotel with just a short few minute walk to Alamo and RiverWalk. Staff so friendly breakfast had a lot of variety only downside is noise from street which can easily be handled by ear plugs definitely would use again valet parking is more reasonable than parking on street and more secure. No problems getting car when needed

fun boutique hotel. The rooms are a little small because it is older, but they are very clean, modern, and comfortable.

Excellent location, walk to all the main attractions

The first room we got at the 2nd floor was wide open with security lock not working. I came down and asked for another room. I was given the keys to a room on the 5th floor. It had dirty linens and towels all over the room. I asked for another room and got the third one on the 2nd floor. 1. Why wasn’t I offered the third room immediately after the first, so that we would not have to get our luggage to the fifth floor and then back to the second, while one elevator was out of order, and the only one working was packed with guests. 2. In any decent hotel I would be offered a comp: free valet parking or late checkout.

Pool was closed our first night there. This was the only reason we chose this place.

short walk to river walk, but very noisy at street, esp from the bar next to the hotel entrance. can hear the noise from the room next to it.

Very nice recently renovated hotel. The only downside is no free parking (valet is $21/night). We parked across the street for $12.

When we got there the room we were given wasn’t cleaned. They promptly got us into another room. There is no parking so valet only 20.00/day. Within walking distance to River Walk! Was great! We were there for our sons graduation from Lackland AFB.

The hotel is conveniently located close to the river walk and allowed us to walk everywhere we needed to go. Upon arrival it seemed like the valet was swamped, we got there at 530 pm and our car stayed on the street till close to 11. There was a woman that had her car keys lost by a valet (eventually found in another customers car) the day prior so my guess was they were short handed after that. The hotel room was small but we knew that going in. Breakfast had a good selection each morning. My two biggest issue with this hotel are 1) you can hear everything, the walls seemed to be paper thin and the street noise is very loud. 2) You're constantly waiting on the hotel staff at the front desk and valet to show up, 75% of the time there was no one to be found and we just had to wait.

Broadway St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and San Antonio Majestic Theater
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown San Antonio, Best Western Premier Historic Travelers Hotel Alamo Riverwalk is within a 5-minute walk of River Walk and within 15 minutes of other popular attractions like San Antonio Majestic Theater. This 3-star hotel has 83 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 83 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and safes are other standard amenities. Bathrooms are shared.


Property features

Guests of Best Western Premier Historic Travelers Hotel Alamo Riverwalk have access to an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 30 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Premier Historic Travelers Hotel Alamo Riverwalk

Everyone (36) Couples (2) Family (1)
5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 12, 2019

Thank you for such a great rating, we appreciate your business and we hope to see you again in the future.

4
Everyone

Room a bit small as well as bathroom, water spilled on the floor from shower

By on Aug 1, 2019

Review comment responded on Aug 13, 2019

Thank you for your review! We hope you'll visit us again.

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 2, 2019

Good Morning Anonymous, I thank you for your rating of our property. I thank you for being our guest. Have a wonderful day! /sr

4
Friends

Rooms are definitely small as advertised but overall it was a good stay

By on Jul 19, 2019

Review comment responded on Jul 19, 2019

On behalf of the entire staff here at the Best Western Premier Historic Travelers Hotel, I would like to thank you for staying with us! I am glad you enjoyed your stay, and I hope you stay with us again!

4
Everyone

This property is in the heart of it all easy walking distance to many attractions. Staff is super friendly, breakfast was nice. The one thing I was surprised at is how small the rooms are! However, I would stay here again!

By , from TX on Jun 28, 2019

Review comment responded on Jul 10, 2019

Thank you for your review! Many of our guests are shocked by the size of our rooms, but we hope that does not deter you from staying with us in the future!

1
Families

The room was on street level. I felt unsafe and I was up all night. We checked in early and the staff was great. Why in the world that would be the first room given I have no idea. We checked out after one night. Loud and not a good neighborhood especially to be on street level. Those rooms should never be given out!

By on Jun 17, 2019

Review comment responded on Jul 10, 2019

We do apologize you did not enjoy your stay. We are in the heart of downtown, so the area is quite safe. However, we do understand how you felt unsafe in new surroundings with your room on street level. We do hope you will give us another try in a different room type on one of our other 6 floors.

5
Partner Couples

Fast check in and out! Friends staff! Clean rooms!

By on May 20, 2019

Review comment responded on May 21, 2019

Thank you so much for your review. We are pleased to hear you enjoyed your stay with us. Come back and visit.

3
Partner Couples

Good location (2 blocks from Alamo), low price, free breakfast

By on Feb 23, 2019

Review comment responded on Mar 4, 2019

Thank you so much for taking the time to complete our survey. We are very pleased to here you enjoyed your stay.

3
Everyone

there was a big crack under window where cold air kept blowing in. only two thin layers of sheets are available to cover my body.

By on Nov 23, 2018

Review comment responded on Dec 8, 2018

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4
Everyone

Great location, close to the river walks and all of the entertainment imaginable. I would definitely return

By on Oct 27, 2018

Review comment responded on Nov 27, 2018

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 2104553500. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Amanda Castilleja Front Office Manager Premier Historic Travelers Hotel Alamo/Riverwalk

Best Western Premier Historic Travelers Hotel Alamo Riverwalk

220 Broadway St, San Antonio, TX 78205
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