Good
Check in was very slow. The room was dirty. Bedspreads had cigarette holes and stains.
The property is under construction but the shopping carts and garbage everywhere outside is unacceptable. Check in staff was less than helpful and I would’ve stayed somewhere else if it hadn’t been 10pm and we were just staying passing thru. Won’t be staying here or at any Radisson again.
First room assigned was already occupied, second room door kept opening itself, a lot of noise upstairs like someone was repairing something and never stopped. I checked out the same night cause I didn’t feel comfortable in that room. I will never use it again
It was run down and not very clean in the room. In need of painting and general repairs. The beds were very uncomfortable. The bottom sheets had huge orange stain on the side of it. Yuck! On the positive side, the staff was nice.
We showed up to check in. We were put in a room that we had to go oitside to get to. When we got to the room you could smell paint and see the repair work going on right by oir assigned room. We asked for another room and were given one. The enamel was peeling up in the bathtup. There was no closet but a cupboard in the room to hang clothes. You could not see out the window because of the stains and dirt. We went back handed the person at the desk the keys and went to look for another hotel.
Nothing is good there, also in breakfast they had rotten egg
I enjoyed my stay here. Parking and check in were both really convenient. Room was clean and in great condition. Facility grounds were well kept and I appreciate that they allowed dogs.
Fared
Breakfast is horrible! I stayed for 3 days.. called down and asked for towels, they said come and get them… and I never saw 1 house keeper! It’s a hell NO for me me .
Hot tub was not working the whole time we were there. Huge disappointment
good central location with public transportation nearby
Front desk clerk was incredibly rude
Was not clean. Hallway and room both dirty had spilt cereal on floor in both.
There was a cool hot tub right in the room!
Customer service was terrible
Park Inn by Radisson Salt Lake City Midvale places you within 2 miles (3 km) of Fashion Place Mall and Jungle Jim's Playland. This 3-star hotel has 89 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, refrigerators, and microwaves.
At Park Inn by Radisson Salt Lake City Midvale, guests have access to a gym, free WiFi in public areas, and a spa tub. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Good
Check in was very slow. The room was dirty. Bedspreads had cigarette holes and stains.
Dear Susan, thank you for taking the time to complete this review. We are truly sorry to hear you were not satisfied with your overall experience at our hotel. Our goal is to try to insure each and every guest is 100% satisfied with the overall value during their stay. It saddens me to read we did not achieve this with you. Please accept our most sincere apology. I will research this matter with my team to see if anything can be done to improve our overall operations. Please allow us the opportunity to host you again if you are ever in the area and need accommodations. Kind Regards, Management
Dear Jeanna, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management
The property is under construction but the shopping carts and garbage everywhere outside is unacceptable. Check in staff was less than helpful and I would’ve stayed somewhere else if it hadn’t been 10pm and we were just staying passing thru. Won’t be staying here or at any Radisson again.
Dear Kristine,I would like to thank you for taking the time to provide us with your feedback. Please rest assured we are taking this matter very seriously to prevent this from happening again. I have shared your feedback with the team and once again would like to apologize. It is our hope that you will give us another opportunity to provide you with the great stay that you deserve next time you are in the area.Sincerely,Park Inn by Radisson Salt Lake City Midvale
First room assigned was already occupied, second room door kept opening itself, a lot of noise upstairs like someone was repairing something and never stopped. I checked out the same night cause I didn’t feel comfortable in that room. I will never use it again
Dear Jesus,we are all very concerned about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon. Sincerely, Management
Dear John,We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management
It was run down and not very clean in the room. In need of painting and general repairs. The beds were very uncomfortable. The bottom sheets had huge orange stain on the side of it. Yuck! On the positive side, the staff was nice.
Dear John,Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely, Management
We showed up to check in. We were put in a room that we had to go oitside to get to. When we got to the room you could smell paint and see the repair work going on right by oir assigned room. We asked for another room and were given one. The enamel was peeling up in the bathtup. There was no closet but a cupboard in the room to hang clothes. You could not see out the window because of the stains and dirt. We went back handed the person at the desk the keys and went to look for another hotel.
Dear Stoney, thank you for taking the time to post this review. I am really sadden by the way you described your overall experience and apologize for the situations you described that happened at our hotel. Please rest assured, my team and I will research your comments and make the necessary arrangements in order keep these issues from happing again with future guests. Thanks for letting us know, we hope to host you on a future visit. Sincerely, Management
Nothing is good there, also in breakfast they had rotten egg
Dear Siddharta, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management
I enjoyed my stay here. Parking and check in were both really convenient. Room was clean and in great condition. Facility grounds were well kept and I appreciate that they allowed dogs.
Dear Kevin, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Park Inn by Radisson Salt Lake City Midvale. Sincerely, Management
Dear Jose, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management