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Crowne Plaza Rome-St. Peter's Hotel & Spa

4.0 out of 5.0

Recent guest reviews

Muy mala experiencia. La habitación no tenía aire acondicionado. Al dejar el hotel se quedó él celular de mi esposa en la habitación y no contestan mis mensajes reclamando el mismo.

We paid for a room for four people and I feel like they gave us the most broken down room they could find. The door frame to the bathroom was rotted out and broken at the bottom. The tile next to the toilet had urine splash stains on it from the previous guests. The walls had not been wiped down properly. The cover to the handle of the bathroom faucet was missing. We were right next to the elevators and the air conditioning wasn't that good so we had to ask for a fan.

Our experience here for our one night stay was very good. Staff is friendly and helpful. Facility is modern and clean. Only negative (and that's not terrible) is its location away from all the sights of Rome...unless one wants to get away from the noise and crowds of Rome, then its perfect.

My wife and I had took a taxi to this hotel from Leonardo DA Vinchi airport. It takes about 30 minutes. The location is about 1.25 miles from the nearest metro station so we had to walk a lot, which when it rained was not any fun at all. The staff was very helpful with my questions about the shuttle, the AC, and several other questions. The hotel grounds were well kept and easy to walk around. The room was clean and had plenty of seating. They also gave us a complimentary bottle of Italian wine for our anniversary which was very thoughtful. I do have to say the food at the restaurant, Osteria, was just marginal and overpriced. The desserts were awful. I would definitely recommend eating elsewhere. The location of the hotel was in a poorer area of Rome. We were followed a couple times at night so I would recommend taking a taxi if you have children. We walked a lot, but I am a bigger guy so I am not so easily intimidated. The Roma pass made the metro trips more cost effective than taxis for us. The shuttle schedule and locations where it ran were extremely limited and pretty much unuseful for my wife and I. The lack of transportation was something that will change where my wife and I stay in the future. The cost savings compared to the location were not worth it in this situation. If they provided a Roma Pass or train schedules that would have helped. Compared to other hotels in the US, this hotel ranks near the bottom. The amenities and transportation are much better in US cities like New York, Chicago, etc. We have not stayed at any other hotels in Europe so we have nothing to compare against in that case. Overall, it was a good trip, but we will look elsewhere next time.

We enjoyed the short walk to the shops and restaurants near by. Having free shuttle bus from the hotel to the city center at specific scheduled time is nice.

This was a family trip. We spent most of our time in Rome. The positives were that the staff was friendly and helpful. They helped make sure that tour vouchers were printed up and called tour companies to arrange pick ups. The downside was that the restaurant food was very expensive and of very poor quality.There is only one other restaurant within walking distance(good food but poor service).The shuttle bus to Vatican City is only in the morning and once it is filled your out of luck and have to catch a taxi (10 Euros) to Vatican City. You're also on your own to get back to the hotel in the afternoon(another 10 Euros) The shuttle to the center city doesnt start until 4 pm. You can get to center Rome by walking through vatican city to pick up the Metro into Rome (Metro ticket is 1 Euro each way per person) If I had to do it over again, I would have booked a hotel in the center of Rome.Then we would have had more restaurant choices and easier access to sites.Also there is one hotel gift shop at the hotel which is not always open,even when it is supposed to be.

The hotel has all of the creature comforts you could want while on vacation. They off a shuttle service that takes you down town. There is also a taxi stand on the premises. They also have a contract with a tourist agency that will pick you up from the hotel and take you to their location.

The hotel was good .the staff was very nice and hepl full .the hotel is not to close to town but they have a bus transportation that was good.

the trip was great we saw many beautiful and ancient sites in rome. the staff at the hotel were very helpful and we really enjoyed our stay and would highly recommend staying there.

We stayed at this hotel because of the free shuttle to the Vatican and downtown areas and the swimming pool for the kids. In order for your kids to swim in the indoor pool they must be at least 16 years old. The outdoor pool doesn't open until sometime in May, so the kids had nothing to do when we returned from a long day of sightseeing. Also, the free shuttle runs every four hours, but picks up and drops off at different places, so we would end up having to take a taxi home every day which runs about 13 Euros per trip. There is no breakfast places near by, so on the first day we were forced to eat at the restaurant. We ended up paying 18 Euro per person to eat. That's about 100 American dollars for 4 people. The breakfast is not worth it. Nice rooms, friendly staff, but I wouldn't take a family there.

Via Aurelia Antica 415 Rome RM

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Aurelio within 2 miles (3 km) of Villa Doria Pamphili, Crowne Plaza Rome-St. Peter's Hotel & Spa is within a few miles (5 km) of other popular sights such as Vatican Museums. This 308-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Adjacent to the airport, it's also near St. Peter's Basilica and Castel Sant'Angelo.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 308 soundproofed rooms feature balconies, minibars, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and ironing boards are also available.


Property features

Guests of Crowne Plaza Rome-St. Peter's Hotel & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for EUR 15 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a sauna, and outdoor tennis courts.

Room options

Superior Room

King 1 | Full 2 | Sleeps 2

Standard Room

King 1 | Full 2 | Sleeps 2

Family Suite, Non Smoking

King 1 | Full 2 | Sleeps 5

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Crowne Plaza Rome-St. Peter's Hotel & Spa

Everyone (2) Couples (3) Family (5)
3

pay for the upgraded rooms or be miserable!

Everyone

We paid for a room for four people and I feel like they gave us the most broken down room they could find. The door frame to the bathroom was rotted out and broken at the bottom. The tile next to the toilet had urine splash stains on it from the previous guests. The walls had not been wiped down properly. The cover to the handle of the bathroom faucet was missing. We were right next to the elevators and the air conditioning wasn't that good so we had to ask for a fan.

By , from F. on Jul 20, 2016

Review comment responded on Jan 1, 1970

Dear Rebecca , Thank you for your review, in which you drew my attention to your experience while guest at Crowne Plaza Rome-St. Peter's! We are very sorry that your stay was not as positive as other guests on this site and we do apologize if your experience did not live up to your expectations. We can imagine your disappointment and we therefore apologize for any inconvenience encountered and for the perception you had to have been downgraded. This is absolutely not in line with the style of the service we strive. I very much regret that the Duty Manager was not informed at the time. I know he would have made every effort possible to resolve your issues quickly and efficiently. It would of course have been our combined aim to make your stay with us as comfortable and enjoyable as possible. We do hope to have the opportunity to welcome you back in our Crowne Plaza in the future and to restore your faith in the hotel and us. With kind regards, Davide Grilli, General Manager

4

hotel is a good 4-star

Couples

Our experience here for our one night stay was very good. Staff is friendly and helpful. Facility is modern and clean. Only negative (and that's not terrible) is its location away from all the sights of Rome...unless one wants to get away from the noise and crowds of Rome, then its perfect.

By on Oct 28, 2012

4

good value, great service, average location

Couples

My wife and I had took a taxi to this hotel from Leonardo DA Vinchi airport. It takes about 30 minutes. The location is about 1.25 miles from the nearest metro station so we had to walk a lot, which when it rained was not any fun at all. The staff was very helpful with my questions about the shuttle, the AC, and several other questions. The hotel grounds were well kept and easy to walk around. The room was clean and had plenty of seating. They also gave us a complimentary bottle of Italian wine for our anniversary which was very thoughtful. I do have to say the food at the restaurant, Osteria, was just marginal and overpriced. The desserts were awful. I would definitely recommend eating elsewhere. The location of the hotel was in a poorer area of Rome. We were followed a couple times at night so I would recommend taking a taxi if you have children. We walked a lot, but I am a bigger guy so I am not so easily intimidated. The Roma pass made the metro trips more cost effective than taxis for us. The shuttle schedule and locations where it ran were extremely limited and pretty much unuseful for my wife and I. The lack of transportation was something that will change where my wife and I stay in the future. The cost savings compared to the location were not worth it in this situation. If they provided a Roma Pass or train schedules that would have helped. Compared to other hotels in the US, this hotel ranks near the bottom. The amenities and transportation are much better in US cities like New York, Chicago, etc. We have not stayed at any other hotels in Europe so we have nothing to compare against in that case. Overall, it was a good trip, but we will look elsewhere next time.

By on Sep 11, 2012

4

spring break vacation

Couples

We enjoyed the short walk to the shops and restaurants near by. Having free shuttle bus from the hotel to the city center at specific scheduled time is nice.

By on Apr 16, 2012

2

poor location

Families

This was a family trip. We spent most of our time in Rome. The positives were that the staff was friendly and helpful. They helped make sure that tour vouchers were printed up and called tour companies to arrange pick ups. The downside was that the restaurant food was very expensive and of very poor quality.There is only one other restaurant within walking distance(good food but poor service).The shuttle bus to Vatican City is only in the morning and once it is filled your out of luck and have to catch a taxi (10 Euros) to Vatican City. You're also on your own to get back to the hotel in the afternoon(another 10 Euros) The shuttle to the center city doesnt start until 4 pm. You can get to center Rome by walking through vatican city to pick up the Metro into Rome (Metro ticket is 1 Euro each way per person) If I had to do it over again, I would have booked a hotel in the center of Rome.Then we would have had more restaurant choices and easier access to sites.Also there is one hotel gift shop at the hotel which is not always open,even when it is supposed to be.

By on Aug 24, 2010

4

great hotel, ok location

Families

The hotel has all of the creature comforts you could want while on vacation. They off a shuttle service that takes you down town. There is also a taxi stand on the premises. They also have a contract with a tourist agency that will pick you up from the hotel and take you to their location.

By on Aug 11, 2010

4

good

Families

The hotel was good .the staff was very nice and hepl full .the hotel is not to close to town but they have a bus transportation that was good.

By on Apr 23, 2009

4

rome italy trip

Families

the trip was great we saw many beautiful and ancient sites in rome. the staff at the hotel were very helpful and we really enjoyed our stay and would highly recommend staying there.

By on Apr 22, 2009

4

not family friendly

Families

We stayed at this hotel because of the free shuttle to the Vatican and downtown areas and the swimming pool for the kids. In order for your kids to swim in the indoor pool they must be at least 16 years old. The outdoor pool doesn't open until sometime in May, so the kids had nothing to do when we returned from a long day of sightseeing. Also, the free shuttle runs every four hours, but picks up and drops off at different places, so we would end up having to take a taxi home every day which runs about 13 Euros per trip. There is no breakfast places near by, so on the first day we were forced to eat at the restaurant. We ended up paying 18 Euro per person to eat. That's about 100 American dollars for 4 people. The breakfast is not worth it. Nice rooms, friendly staff, but I wouldn't take a family there.

By on Apr 13, 2007

3

el hotel queda lejos de todo

Everyone

Muy mala experiencia. La habitación no tenía aire acondicionado. Al dejar el hotel se quedó él celular de mi esposa en la habitación y no contestan mis mensajes reclamando el mismo.

By on Nov 23, 2016

Review comment responded on Nov 28, 2016

Gracias por hacérnoslo saber. Lamentamos las molestias que sufrió durante su alojamiento ya que no eso no representa nuestros estándares habituales. Compartiremos su opinión con nuestro personal e implementaremos los cambios necesarios. Esperamos que vuelva a alojarse con nosotros para poder mostrarle nuestro verdadero nivel de servicio. Atentamente, Davide Grilli, General Manager