Hotel Contilia3.0 out of 5.0
Recent guest reviews
We were greeted rudely from. The moment we check in by a Spanish young girl from Peru, telling us to leave passports and to come back in 30 min. While she would enter our information. In the system. Then they us to pay for the city tax... Which Is ok. We had planned to do a trip outside of Rome but had booked same hotel after the trip . Then the same girl told us that we didn't pay for the city tax , and started yelling at my husband in front of 2 guest who were sitting in the waiting area.. i told her that i was going to write a bad review of the hotel and she said I could do whatever I wanted that she didn't care....I ask to speak to a manager or her boss. She said he wasn't in . Our room had a bad bad smell like of a dead rat. The heating system had a loud noise it was nearly impossible to sleep the first night. Wich got fix the following night by the nice handyman . The location is great a few blocks from termini station . The food is basic like in every hotel. I wouldn't recommend this hotel , I suggest always reading the reviews.
Cannot fault the location as it is very close to station. However, the room needs an update. Breakfast spread was ok and croissant and pastries are cold. Bath towels are more like large tea towels. For the price we pay we deserve real towels.
This is a nice hotel, free Wi-Fi and a nice breakfast. But the best part is its close location to so many great sidewalk restaurants and the central train station. We liked it so well that we returned the night before we flew home. A short 30 minute train ride the next morning on the Leonardo and we were at the airport. It was perfect!
Hotel needs updating. Bathroom was appalling there was a smell not sure what it was. The shower door fell off & if you were a slightly larger person you would not have got into the shower. Was very close to the Termini to get around.
The hotel is in a good position for easy access from the Termini station, with good public transport links to everything else. The hotel is basic but comfortable enough. Good air conditioning. Shame there's no tea/coffee in the room. Breakfast was fine with a decent selection, be patient with the lift it's a lot better than walking to the 5th floor, staff were friendly and helpful
We stayed at Hotel Contilia because we needed something near Termini. It's difficult to choose the "right" place among all the hotels in the Termini area. When you just need a place for one night you're not so fussy and you want it to be cheap. Contilia was perfect for us in this regard. A small room, a good bed, a clean bathroom and breakfast. A simple breakfast and unfortunately not so much for me to eat as a gluten intolerant person. I good a bag of cookies from the kitchen, so they tried :-) but some bread would have been nice. I could only eat ham, cheese and drink tea. My husband had more choices, to say the least. Check-in took some time. You were told to wait away from the desk, for privacy reasons which I understand. There was also a bell at the door, so you had to be let in. Security - good, but is it necessary? I don't know. I didn't see the area as dangerous. All in all, a good choice for a simple hotel.
I was very happy with this hotel. A block from the the train and under 80 euro. Our room had a refrig with beer, soda, water and the bathroom was spacious. The cleaning person was very rude when we were leaving about 15 minutes after checkout. But for the price I would recommend.
Short version: stay at this hotel if you enjoy discomfort and are happy with false advertising. Long version: my friend and I checked in at the Hotel Contilia, only to be led two doors down to a now defunct hotel, posing to be part of the Hotel Contilia. We were given the keys to a room with poor airconditioning, towels that reeked of white vinegar, a safety box that didn't function, a shower so small that the shower curtain sticks to you when you move even the slightest in the process of cleaning yourself, and to top it off, there was no fridge in the room, despite the 34 degree Celsius heat outside. Being far from impressed with the room, we went back over to the actual hotel to ask for another room. Understandably, there were no others for the evening, BUT, there was no offer of reimbursement or compensation even though we enquired. We were told that we would have to speak to reception the following morning if we wanted another room. We essentially had two very uncomfortable beds in an extremely basic room for the day. As instructed, we spoke to someone else at reception the next morning. Thankfully, they were able to arrange another room for us at no extra cost (not that the first room should have even been in existence, let alobe charged to our accounts) and to even have our luggage transferred as we would be out all day. That's just about where the positives stop though. The new room we were given was in the hotel itself, had a fridge and marginally better beds but the shower was even smaller and the towels still smelt of vinegar. To top things off, one of the towels I was given was visibly dirty; I didn't bother enquiring about a new one as it was clear that this is just the standard at which they operate. To their credit, the breakfast buffet is quite decent. There are a range of pastries (which seem quite fresh), cereals and muesli, ham and cheese, bread (stale), yoghurt, juices and coffee. But again, that's where the positives end. Previous to this place of accommodation, my friend and I had stayed at hostels which were 1. Cheaper and 2. Far better. We thought we would treat ourselves to a hotel in preparation for our long journeys ahead. We were mistaken; this was no treat. Final tips: don't stay here. Stay well away from this hotel at all costs. But, if you do find yourself staying here, make sure your room is at least in the hotel itself, bring your own towels, and mentally prepare yourself for the worst sleep of your life.
This hotel has been the nicest we have had in Europe thus far. It is reasonably priced, extremely clean and located right beside the main transport hub. The staff was helpful and polite and we never worried about our belongings. This despite the horror stories we have heard about theft in Rome. The breakfast is a little sparse for someone wanting anything other than bread and cheese, but who cares. You're in Rome, go enjoy the incredible food! I highly recommend this hotel.
Stayed here for four nights recently, its in a good position , clean , great shower, staff were very helpful , good breakfast selection but no cooked food. The free safe in the wardrobe was a nice touch . Used as a base while we explored Rome found it to be ideal. Would stay here again.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 790 reviews