Hotel Contilia3.0 out of 5.0
Recent guest reviews
My family and I traveled through Italy last week, this was our final destination and 4th hotel we were staying at. The first 3 hotels were great but hotel Contilia was not. We checked in and the lady at the front desk was rather unfriendly and impatient when I asked for a receipt up front for the city tax because she made us pay in cash. Then we were led out of the main lobby into another building. The room was tiny and smelled of ham or worse. We asked for another room in the main building, it was not much better. The rooms were so tiny as was the bathroom and they did not seem clean. The neighborhood was also not good. We felt unsafe walking to the hotel from the train station. There were lots of people lingering around the hotel. We decided to leave even though we had paid our 3 nights in advance because it was that bad! The hotel has refused to give us any of our money back even though we only stayed for 10 minutes. I don’t know where the good reviews are coming from but they are not accurate.
I am shocked that there are actually good comments about this place. My family and I couldn’t even stay 15 minutes here before we left. This was the first time we ever left a hotel after going there and we left knowing we had already paid for three full nights and were not getting a refund. The staff was not very friendly, the area did not feel safe whatsoever, the room was tiny, not very clean, and REEKED with the smell of HAM... the only positive things I will say about this hotel is there’s a bed and it’s by the Termini train station.
Let's face it. This is NOT the most best area of Rome to stay. Dirty streets...like any big city there are both good and bad areas. With that being said this hotel was clean with friendly staff. The biggest plus is the location. Steps from Termini.
I stayed here for 3 nights with my wife. First time in Rome, booked this hotel via Expedia. Pros: 1) Next to Roma termini station, literally 5 mins walk. The most useful factor for selecting this hotel. 2) Staff is very friendly and helpful Complementary breakfast options are good. 3) Lots of good restaurants near by. 4) Air conditioned rooms with mini bar. 5) Ambience is pretty impressive with bar in lobby. Cons: 1) Rooms are very small and compact. Bathroom was more compact. 2) There was a bad smell in the room like a rat died or it could be because of closed space. It goes away when you open windows but for 5 mins you have to live with that. Not sure about all rooms but I was in room 210. 3) Mattress was hard and same for pillows.
Stayed here in April. Been here a number of times in the past and have always been completely satisfied. Having seen some negative reports I wondered if there had been a change of management or I’d been staying at a different place. Neither was true. The room and linen were spotless, the bed extremely comfortable (I am 6ft 4in) management and staff pleasant and helpful and inclusive breakfast generous. Really handy for transport links. Intend staying there again. Found one of the negative reports on Tripadvisor also appeared word for word for another hotel. I have found no negative reports in Italian.
The hotel itself is pretty simple but clean. However, the front desk pretty much pulled a fast one on us when we were checking out and claimed we needed to pay the City Tax before we left. We paid it on the first day! He asked to see the receipt, which he never gave us, and essentially said we must have been lying to him. Absolutely ridiculous. There was another couple in the lobby that overheard and said he did the same to them!!!! DO NOT STAY HERE. They will try to take more money from you
The first room I was given, was in a building, two buildings away from the reception! It was small, dark, and the ceiling was a curved red bricks and there was no view or natural light. I refused,and Fabiola, the Receptionist, allowed me to see two others in the main building, before I chose mine. It was clean, but very small, and the bathroom had no space to put your toiletries etc. Also,if you are a large person, you would find the shower too small to get in, shower, and get out!! She and Nick were both very helpful in helping me locate the EUROMA2 Shopping Mall, also Fabiola drew on a map to help me walk to the Spanish Steps and Trevi Fountain. Breakfast was good and plentiful!
I have stayed here every year since 2013 and it continues to offer good value for money. It is NOT a five star hotel but neither is the price! Water hot, linen clean and beds comfortable. Staff are friendly and helpful. Breakfast plentiful
On checking in we were placed in another hotel down the road. This hotel was extremely dated and room was very uncomfortable. There was an issue with the toilet and the shower was useless! Beds were small and the cleaners continuously slammed doors and made a racket outside from 7am every morning! The breakfast was awful - a choice between bread, cereal and cakes! This place would not have looked out of place in the 1970's! #dated!
The hotel is well located near Termini station and easy to find - that's about it for the positive side. Why didn't we like the hotel? - Breakfast buffet is too sweet and there is only little choice. Furthermore the breakfastroom is really cramped and very noisy. - The doubleroom we booked was dirty and we left with numerous insect bites of whicht the full extent was only visible when back home. The doctor confirmed our suspicion but we won't go into the details here due to fear of legal repercussions. We contacted the hotel once back home but they did not seem to care neither about the problem nor did they offer any compensation for the damages. - The bath towels had more similarity to dishwasher towels than what a human being would use after having a shower.
- Walking distance to Basilica di Santa Maria Maggiore and Teatro dell'Opera di Roma
- Free breakfast
- Free WiFi in rooms and public areas
Located in Municipio Roma I, Hotel Contilia is within a 5-minute walk of Basilica di Santa Maria Maggiore and within 15 minutes of other popular attractions like Teatro dell'Opera di Roma. This 60-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. Located in central Esquilino, the hotel is also near St. Peter's Basilica and Colosseum.
Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Hotel Contilia's 60 air-conditioned rooms provide minibars, safes, and desks. Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets.
At Hotel Contilia, guests have access to free WiFi in public areas, express check-in, and express check-out. For transportation, you can make use of an airport shuttle (available on request) for EUR 48 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. This hotel also has a TV in a common area.
Reviews from Trip Advisor
59.0% of guests recommend this hotelTotal of 849 reviews