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Mama Shelter Roma

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Mama Shelter Roma

2 restaurants, pizza
In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Sauna
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪12 min walk‬
  • Sistine Chapel
    ‪4 min drive‬
  • St. Peter's Basilica
    ‪5 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Large Mama)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama) | In-room safe, desk, laptop workspace, soundproofing

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Rome

Located in Vatican within a short walk of Vatican Museums, Mama Shelter Roma is within a mile (2 km) of other popular sights such as St. Peter's Square. This 217-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Vatican Museums - 12 min walk - 0.7 miles
  • Sistine Chapel - 4 min drive - 1.5 miles
  • St. Peter's Square - 4 min drive - 1.6 miles
  • Piazza Navona - 5 min drive - 2.2 miles
  • St. Peter's Basilica - 5 min drive - 1.8 miles

Getting around

  • Cipro Station - 3 min walk
  • Rome Valle Aurelia Station - 11 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪Bar La Coccinella - ‬2 min walk
  • ‪La Cannoleria Siciliana - ‬5 min walk
  • ‪Beere Mangiare & Co - ‬3 min walk
  • ‪Il Gelato Bistrò - ‬5 min walk
  • ‪Secondo Tradizione - ‬1 min walk

About this property

Mama Shelter Roma

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Mama Shelter Roma enjoy a full-service spa, an indoor pool, and a gym. You'll find limited parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (29 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Roma caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Frequently asked questions

Are free cancellation options available at Mama Shelter Roma ?

Mama Shelter Roma provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mama Shelter Roma ?

As of May 18, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Roma on Jun 17, 2025 start from $268.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mama Shelter Roma ?

This hotel is situated in Vatican within a short 12-minute walk of Vatican Museums and also 14 minutes on foot from Monte Mario. You'll also find St. Peter's Basilica and Piazza Navona within a short drive.

Is parking available on site at Mama Shelter Roma ?

Yes, there is electric car charging and bicycle parking available.

Is there a spa available at Mama Shelter Roma ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mama Shelter Roma include a casino?

No, Mama Shelter Roma doesn't have a casino.

Will I find an indoor pool at Mama Shelter Roma ?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 9:30 PM.

What do couples enjoy most about Mama Shelter Roma ?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Mama Shelter Roma ?

Yes, guests can enjoy a spa tub at this hotel.

Does Mama Shelter Roma have a restaurant that serves breakfast?

Yes, Mama Shelter Roma has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mama Shelter Roma allow pets to stay for free?

Yes, pets stay free at Mama Shelter Roma and the property also provides food and water bowls for pets.

Does Mama Shelter Roma have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mama Shelter Roma ?

The closest major airport to Mama Shelter Roma is Ciampino Airport (CIA), which is 21 mi away (48 minutes by car). Another top airport is Fiumicino - Leonardo da Vinci Intl. Airport (FCO), which is located 17.5 mi away (36-minute drive).

Are there rooms with balconies at Mama Shelter Roma ?

Yes, some guestrooms at Mama Shelter Roma offer a balcony and may feature city views.

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 811 reviews
Rating 8 - Good. 176 out of 811 reviews
Rating 6 - Okay. 66 out of 811 reviews
Rating 4 - Poor. 25 out of 811 reviews
Rating 2 - Terrible. 16 out of 811 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, nice and friendly. The food was nice. The pool and sauna are great, we had a few inconveniences with getting towels and the lockers but other than that everything was awesome.
Stayed 4 nights in Feb 2025

6/10 Okay

joseph angelo

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jackson Reed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when visiting Rome, especially if you plan on going to the Vatican which is only a 20ish minute walk away. There was also a metro station right next to the property which made it so easy to get downtown. Super friendly staff and great place. We had a late flight out the day of checkout and they even held our bags for us while we went out and explored, free of charge!
Stayed 4 nights in Feb 2025

10/10 Excellent

natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean nice staff members and very quirky nice bar area Very easy to walk to the Vatican City and catch the metro would definitely recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Ingrid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Mama Shelter Roma. It was very easy to walk a few blocks to the train station and make our way out to many other points of interest. Also Mama Shelter has the best pizza hands down!!! And an awesome staff!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean property a little out of the way from Rome central but it was nice, quiet and very artsy. Very clean & comfortable plus the staff are all very courteous!
Stayed 8 nights in Oct 2024

10/10 Excellent

Carla

Stayed 5 nights in Jan 2025

10/10 Excellent

Cardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Year’s party was grear
Stayed 6 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel convenient for metro & sightseeing

The room was really comfortable and quiet with a balcony area. Spacious bathroom - staff made up the room daily. Restaurant on site. 2 mins walk from a 24 hr supermarket and 5 mins from Cipro metro. Two things to be aware of - there are no coffee making facilities in the room and TV can only be hooked up via airplay/screen casting. Lots of free movies available though. Would definitely stay again.
Stayed 7 nights in Jan 2025

6/10 Okay

Carly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a quiet hotel but absolutely chaotic. The check in process was ridiculous. No hotel overview. No information on WiFi or spa/pool use or breakfast or anything. It was a good thing I read reviews beforehand to know you had to ask in order to get answers. In addition, our check in was awful. All the staff was wearing training badges. Weird. They gave us a room on the first floor after specifically stating our desire for an upper floor away from elevators. When we asked to be moved they then gave us a smaller room than what we paid for and it turns out it was a multiple connecting room for a family. We ended up having to go back to the original room since we were staying on property for 4 days. The street noise was loud so even though it doesn’t matter, I would still request a higher floor. In addition, we witnessed several irate customers yelling at front desk staff over rooms. The theme was they paid for a certain room class and were given the wrong room. Happened to us so seems on theme. Overall, room was fine. Bed was fine. Restaurant in hotel was good. Breakfast was lovely. Location was easy to get to metro. Not a lot around hotel but easy to get around the city. If you have kids, this would be a great place since they have an arcade. For the price and the annoying factor, I would say it was worth the stay. If your patience is lower, there are other options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

Orlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the diversity of the employees. The unique design of the property, comfort and the location is in a quieter neighborhood
Stayed 1 night in Jan 2025

8/10 Good

Yuraima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, sin embargo en mi caso el colchón ya requería cambio , estaba hundido
Stayed 8 nights in Dec 2024

6/10 Okay

Kim

Traveled with group
Liked: Cleanliness, staff & service
Hotel was nice, rooms are fairly basic and showers weren’t the best but comfy beds and the staff are excellent. Would recommend if you can find reasonable pricing.
Stayed 3 nights in Dec 2024

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 8 nights in Dec 2024

10/10 Excellent

Sahar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 6 nights in Dec 2024

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama shelter was a very nice stay, in a quiet portion northwest of city center (about 3-4km away). The surrounding area was nice and had decent amount of local shops and cafes. Mamas is situated not even a block away from a 24hr grocery and only a block away from Cipro metro station. Made everything and traversing Roma easily accessible. The only downfall I experienced with my stay is the lobby and restaurants on the ground level play loud music until a about midnight or a little after-we were located on the first floor so we could hear everything. Nice stay otherwise!
Stayed 6 nights in Dec 2024

10/10 Excellent

mzimkhulu khanyile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was walkable to most areas and the swimming pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Ewa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing and friendly . The hotel very clean and the food was excellent, especially the pizza . I will definitely be back in the future . Highly recommended
Stayed 2 nights in Dec 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Collette Victoria

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff in a hotel with a flourish. No problems with the buffet breakfast (a wide selection of pastries, continental and cooked including gluten free options) and if we asked they’d help or provide anything needed. Really handy to get to the Vatican being only a 10min walk away and close to the metro for easy access into the city centre or Trastervere. Meals in the restaurant & pizzeria are a little on the pricier side when compared with restaurants in the city is one thing to consider. Only shame was that the steam room was closed and there’s not a huge amount of space in the spa area when at capacity which was made worse without the use of the steam room. But still a nice way to unwind after a good walk through the beautiful city.
Stayed 5 nights in Dec 2024

8/10 Good

Jai Mark Arlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good apart from the deposit you pay i still haven't got mine back after 2 weeks and they haven't responded to any of my email's
Stayed 4 nights in Nov 2024

10/10 Excellent

Kurtis Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. it's some distance from the city centre but the metro is a short walk away and easily navigable.
Stayed 3 nights in Nov 2024

6/10 Okay

Brooke

Liked: Staff & service, property conditions & facilities
I stayed for 2 nights and was excited to enjoy the wellness area. I messaged ahead before booking to check that the steam room was working (after reading other reviews) and was assured it was. It wasn’t working and the hygiene in the wellness area is not up to standard. Only one toilet cubicle for women and only one towel offered meaning nobody was using towels in the sauna!! Except me. The area is also not staffed so there is no one to offer any assistance or service. My room was never serviced during a 2 night stay which is very disappointing at this price point. Next time I will stay in a boutique hotel in Trastevere or the historic centre. Reception staff were lovely though and are the redeeming quality of this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Nov 2024