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Mama Shelter Roma

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Mama Shelter Roma

Reception
Front of property
Reception
Rooftop terrace
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar

Explore the area

View in a map
Via Luigi Rizzo 20, Rome, RM, 136
  • Place, Vatican Museums
    ‪8 min walk‬
  • Place, St. Peter's Basilica
    ‪13 min walk‬
  • Place, Sistine Chapel
    ‪13 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Large Mama)

9.4 out of 10
Exceptional
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(39 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama) | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

8.6 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

Family Room, 1 Double Bed with Sofa bed (XL Mama) | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed with Sofa bed (XL Mama)

8.6 out of 10
Excellent
(9 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

Room, 1 Queen Bed, Balcony (Large Mama) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Balcony (Large Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Balcony (Medium Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Rome

Located in Vatican within a short walk of Vatican Museums, Mama Shelter Roma is within a mile (2 km) of other popular sights such as St. Peter's Square. This 217-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Vatican Museums - 8 min walk - 0.5 miles
  • St. Peter's Basilica - 13 min walk - 0.7 miles
  • Sistine Chapel - 13 min walk - 0.7 miles
  • Piazza Navona - 8 min drive - 1.8 miles
  • Pantheon - 8 min drive - 2.1 miles

Getting around

  • Cipro Station - 3 min walk
  • Rome Valle Aurelia Station - 11 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪Pizzarium Bonci - ‬4 min walk
  • ‪Romanè - ‬5 min walk
  • ‪Eroi Della Pizza - ‬5 min walk
  • ‪TB&B Birreria - ‬5 min walk
  • ‪La Nicchia Cafè - ‬5 min walk

About this property

Mama Shelter Roma

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Mama Shelter Roma enjoy a full-service spa, an indoor pool, and a gym. You'll find limited parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (29 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Roma caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Frequently asked questions

Are free cancellation options available at Mama Shelter Roma ?

Mama Shelter Roma provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Mama Shelter Roma ?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Roma on Nov 29, 2025 start from $155.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mama Shelter Roma ?

This hotel is situated in Vatican within a short 12-minute walk of Vatican Museums and also 18 minutes on foot from Via Cola di Rienzo. You'll also find St. Peter's Basilica and Piazza Navona within a short drive.

Is parking available on site at Mama Shelter Roma ?

Yes, there is electric car charging and bicycle parking available.

Is there a spa available at Mama Shelter Roma ?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mama Shelter Roma include a casino?

No, Mama Shelter Roma doesn't have a casino.

Will I find an indoor pool at Mama Shelter Roma ?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 9:30 PM.

What will couples enjoy most about a stay at Mama Shelter Roma ?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Mama Shelter Roma have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mama Shelter Roma have a restaurant that serves breakfast?

Yes, Mama Shelter Roma has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mama Shelter Roma allow pets to stay for free?

Yes, pets stay free at Mama Shelter Roma and the property also provides food and water bowls for pets.

Are there connecting rooms at Mama Shelter Roma ?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mama Shelter Roma ?

The closest major airport to Mama Shelter Roma is Ciampino Airport (CIA), which is 21 mi away (48 minutes by car). Another top airport is Fiumicino - Leonardo da Vinci Intl. Airport (FCO), which is located 17.5 mi away (36-minute drive).

Are there rooms with balconies that I can book at Mama Shelter Roma ?

Yes, some guestrooms at Mama Shelter Roma offer a balcony and may feature city views.

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 876 reviews
Rating 8 - Good. 190 out of 876 reviews
Rating 6 - Okay. 67 out of 876 reviews
Rating 4 - Poor. 27 out of 876 reviews
Rating 2 - Terrible. 18 out of 876 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, location and very helpful staff!
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Stayed 4 nights in Jul 2025

2/10 Terrible

sheila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
African Americans be aware mama shelter is RACiST establishment. I was a platinum
Stayed 4 nights in Jul 2025

10/10 Excellent

Sahar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer, Marietta

Stayed 3 nights in Jul 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Thr staff is amazingly friendly and willing to go extra mile for guests satisfaction
Stayed 3 nights in Jul 2025

4/10 Poor

Nisha

Traveled with group
Liked: Cleanliness, property conditions & facilities
The rooms were clean and comfortable (albeit quite pricey overall) and location is in a lovely residential neighbourhood with food options plus within walking distance to the Vatican. However we knocked off a star because the professionalism and level of service from the reception staff left much to be desired. Most of the front desk staff seemed to be trainees who needed a lot of guidance from the more experienced staff at handling basic admin tasks. There were also two false fire alarms that were activated during our stay - the second alarm was activated at around 1am and people left their rooms only to be told it was a false alarm, however no apology was ever given by the hotel or staff for this. We had also told the reception twice about booking an airport transfer for us, and they assured that it was all taken care of. On the day of our flight, we were told by a trainee staff that no booking was made or listed on record, and we had to ask them to book us a taxi on short notice - again no apology was given nor any explanation offered as to how such a booking could go missing. The staff didn’t seem the least concerned to check or ensure a proper handover is done when they change shifts. Finally, do keep in mind that complimentary water is only provided for the first night - it is otherwise chargeable at £2.50 per bottle, although for a hotel it should be provided complimentary for all nights of the stay or at least 2 free bottles a night given this is peak summer season.
Stayed 7 nights in Jun 2025

10/10 Excellent

Buddy

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved this place!! Best place to stay while in Rome! Rooftop bar is fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter Roma is an all around great place to stay on Rome. Steps from Capri Metro station gives you access to all the main sites. The Vatican is only a 15-20 minute walk. The area around the hotel is very quiet with everything you need, ie restaurants, pharmacy, supermarkets, laundry services and even a barbershop. The hotel staff was professional and very attentive to our needs. The restaurant is ok but the rooftop bar had great food and drinks. with a very cool vibe at night. We had breakfast everyday of our stay due to its convenience before heading out to explore. Breakfast was nothing special but served its purpose. Overall, fantastic stay. Will definitely return if our travels bring us back to Rome.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. I own wr could have stayed longer than one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Pierre Alexandre

Stayed 1 night in Jun 2025

8/10 Good

Fran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie Jean

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The interior is very pretty. I love the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisdiana

Stayed 4 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 3 nights in Jun 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Great service
Stayed 3 nights in May 2025

10/10 Excellent

MIchelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was and had a great vibe. Food was great. Outdoor patios we’re both fun.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Location is good for Vatican but not great for other stuff . Would come again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice clean hotel the staff were very nice and helpful especially sam and pesocoto had very nice dinner on roof top restaurant was a very nice place to stay
Stayed 7 nights in May 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great value and really vibie. Staff were great beds where comfy and the decor was ace, my only notes would be that the lack of tea and coffee making facilities in the rooms made it hard to tempt my significant other out of bed in the morning. The other thing, and this was weird. If went to the main bar on floor one they would send you to the roof bar on the sixth floor and if you went to the roof bar they would send you too the main bar. We were there for four nights and this happened most days at least once.
Stayed 4 nights in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the vatican , near metro station and it is very easy to travel accross the city. the breakfast is great, one of the best i ate in europe. the onle small problem, they don't give water bottle in the room/
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was Amazing
Stayed 6 nights in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside was very neat. However i am still unsure if this was a family hotel or love hotel. There were lots of kids but the lobby had a kinky toy box you could buy and the TV had XXX pages you could press when just trying to access the free movies. The A/C would not work half the time even after trying to bring someone to take a look it was either 19 c or 26 c. Room was smaller than expected but I liked how the tv could come out and the bathroom was a decent size the pool was neat but im still confused about the reserved times when everyone showed up at the same time anyways. My main downside was while it was very convienent to have underground parking there was netting to keep the pigeons out but all it did was lock them in so our car got covered in poop and there were multiple dead pigeons hanging from the netting. Hotel was clean besides parking garage, staff was friendly, dinner was great. Conveniently located close to Metro.
Stayed 3 nights in Apr 2025