Relais Giulia0.0 out of 5.0
Recent guest reviews
As per previous correspondent Karolina, we too had massive problems with the aircon. From the room description we obviously had the same room, maybe a week or two later? The worst of the 40+ degree temperatures were over when we checked in but temps were still in the high 30's and having no aircon for three days and nights was almost unbearable. We were told each day that the problem would be fixed 'tomorrow' but it never was. It seems therefore that many days went by before the problem was sorted - if indeed it has been. We were hoping for a good night's sleep especially on our last night, before a 30-hour trip home, but no such luck. We too also had the problem of the non-closing bathroom door... These two things really spoilt our stay. Otherwise the hotel was well-located, clean and the staff were excellent, friendly and informative. They did allow us to store our luggage on check-out day until our later afternoon departure, which was appreciated.
So the location of this hotel is not bad. There are a lot of different buses close by. The area is pretty and safe. There is a cute little deli next door with a really friendly owner. We're from NY so we have no problem walking to reach our destination but for some people the location may be a bit too far from the main attractions. When we walked into the hotel we were greeted by 2 very nice gentleman. There was an elevator which is also a plus. One of the staff walked us to our room and looking around, we were happy. The furniture was nice, the place looked clean and although the room was dark without a view, we didn't mind. There even was a storage area with a safe and extra space for luggage. The issues: As we were unpacking we noticed the first problem, the door to the bathroom did not close. It's a sliding door and we had to use a stool to stop the door from opening every time we needed to go. That didn't even bother me that much...I can live a few nights with that, but after unpacking we realized that our room was not getting any cooler with the A/C on. You could feel the air coming out but that was it. I checked the floor directly under the a/c and there was no change in temperature. We called a staff member, he came immediately and tried to fix it. He told us to give it a few more hours. When we came back to the hotel at night the room was still warm. No one ever came by to asked if the problem was reserved so after another day in the warm room we called again. The next person who came to check the a/c did the same old thing. He put his hand next to the a/c felt air coming out and said that the a/c is working. To me, that's pretty unprofessional since a working fan does not mean the a/c is working. He than told us that for someone to fix the a/c it would take another day, and so at that point we gave up. With the broken a/c and the broken bathroom door we started getting annoyed. It was the time of the heatwave so this was unacceptable to me. I wish we were offered a different room but that never happened. Because of the heat, we were waking up a couple of times a night. The good: -breakfast is really nice. There are plenty of choices and the person who offers cappuccino is extremely friendly. -The rooms are really clean and the ambiance in the hotel is nice. -The staff is really helpful. Always willing to take out a map and tell you what bus to take and where to go. - During checkout, when another staff member learned about our a/c problem, he didn't charge us for the mini bar which was missing all the cold drinks we could find. Bottom line: If the a/c was working the hotel would definitely deserve 4 stars.
Short walk from all of the places worth going in Rome, as well as the restaurants in Centro Storico and a run along the Tiber. Thank you for tolerating my terrible Italian and my girlfriends appetite for breakfast.
From the moment I arrived at the hotel the staff couldn't have been more helpful and keen to ensure I wasn't lacking anything. The room was very comfortable. I was in one of the suites which also had a spa bath and balcony, truly wonderful and room larger than most in Rome. Again a little unusual it had a few TV channels in English! Located about 5 mins from Campo Di Fiori and 10 minutes from Piazza Navonna it was the perfect location!
Superbly located and walkable to all of Rome's major landmarks. The hotel was very clean and air-conditioned, and the staff were very helpful from reception desk to waiters and cleaning and room staff. Only (slight) downside was our room was quite small. But would still recommend to anyone looking to enjoy the sights and tastes Rome has to offer.
Stayed here with Family in July 2017, very handy for the sights in Rome, quirky hotel which has a cell breakfast room and some interesting historical features. The staff were very attentive and helpful and helped us arrange a transfer to the Airport for our trip home. There are lots of restaurants and other amenities around the area where the hotel is and the giant Jacuzzi bath in the room helped to soothe the aching legs from all the walking we'd done round Rome. Would stay here again when in Rome.
My husband and I stayed at Relais Giulia in June for 3 nights. Pino (at the front desk) arranged to have a car pick us up at the airport and bring us to check-in. Although our rooms weren't ready yet, we were able to change out of our travel clothes and leave our bags with Pino while we explored the neighborhood and grabbed a bite to eat. We stayed in a Suite (the only room with a balcony) that overlooked Via Giulia. Our room was so charming, the 4-poster bed was comfortable and the bathroom was large enough for both of us to get ready for the day. Breakfast was decent, but we were normally in a rush, so we grabbed a couple pastries on the go. Pino was so helpful - he even called to make our dinner reservations for us one night. Overall, our stay was wonderful at Relais Giulia and I would recommend this time and time again!
Overdue review of Relais Giulia, but wanted to share how great our experience was. We are regular visitors to Rome on holiday and have a sentimental favorite with Albergo del Senato, but on a recent trip we decided to try Relais Giulia. Excellent choice!!! Via Giulia is a wonderful, historic, quiet and elegant street that offers an ideal location away from the crowds but still very convenient walking to Piazza Navona, Campo Fiori, Castel SantAngelo, etc. Crossing Via Nazionale to one of my favorite streets Via dei Coronari is close and easy. The hotel is small with no real reception lounge but the hospitality is warm and helpful. Professional. We had one of the suites (#101 i think) which is located on the ground floor just as you walk in to the hotel. Lovely, beautiful street level window, nicely decorated, comfortable bed, spacious and quiet. Breakfast served in underground/lower level small room which was cool and well tended. I loved the location. No tourists, no shops really, so very private and quiet. Would highly recommend and would stay again!
We stayed here for 3 nights on a recent trip to Rome and enjoyed the boutique style hotel very much. The staff at reception were all great to deal with and were helpful with directions to sites and restaurants in the area. The room had a very authentic feel to it with good use of Roman architecture and the bed was very comfortable. The position is very handy with a 5 minute walk to Castel D'Angelo and 15 mins to Vatican City. It was very handy to cafes and restaurants with strolls along the cobble stone back streets revealing many choices of fun places to eat or enjoy a drink. We thought the breakfast was quite okay but some might want a bit more variety of choice. Overall a nice stay at Relais Giulia.
A great place starts with great staff and that's true at Relais Giulia. From the front desk to the breakfast staff, all were extremely helpful and extremely friendly...but always professional. The room was large, clean, modern yet with a touch of ancient times. And so convenient, practically everything we wanted to do was an easy walk from the room. We were very satisfied with the experience, would definitely stay there again and will recommend it to anyone we know traveling to Rome.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 283 reviews