Relais Giulia0.0 out of 5.0
Recent guest reviews
the hotels is beautiful and ideally situated to for strolls to th vatican or in the old city. however, the best part of the hotel location is that is just of the main drag making it an oasis of tranquility and quite in an otherwise chaotic city.
Me and my partner stayed 3 nights in this hotel and we can't fault it. Staff is great, rooms are big and clean. The location is spot on. Breakfast is basic nothing special but enough to accommodate your needs. Overall would highly recommend this beautiful hotel 😊
We stayed for 5 nights. This is a unique hotel and every room is different. Ours was on the 5th floor facing a courtyard. Our room was comfortable and very quiet. The room was a nice size, the airconditioning worked very well. The bathroom is small but it is sufficient. This is a good neighbourhood with wine bars and restaurants nearby. I would recommend this hotel.
We had 4 nights at Relais Guilia last week. They really airbrushd the photos on the website. First room we were taken to was so small so asked for a bigger room. Like the travellers below our bathroom door didn't close and you could hardly move in the shower. Way too small. It was clean. Air con did work so it must of been fixed.
As per previous correspondent Karolina, we too had massive problems with the aircon. From the room description we obviously had the same room, maybe a week or two later? The worst of the 40+ degree temperatures were over when we checked in but temps were still in the high 30's and having no aircon for three days and nights was almost unbearable. We were told each day that the problem would be fixed 'tomorrow' but it never was. It seems therefore that many days went by before the problem was sorted - if indeed it has been. We were hoping for a good night's sleep especially on our last night, before a 30-hour trip home, but no such luck. We too also had the problem of the non-closing bathroom door... These two things really spoilt our stay. Otherwise the hotel was well-located, clean and the staff were excellent, friendly and informative. They did allow us to store our luggage on check-out day until our later afternoon departure, which was appreciated.
So the location of this hotel is not bad. There are a lot of different buses close by. The area is pretty and safe. There is a cute little deli next door with a really friendly owner. We're from NY so we have no problem walking to reach our destination but for some people the location may be a bit too far from the main attractions. When we walked into the hotel we were greeted by 2 very nice gentleman. There was an elevator which is also a plus. One of the staff walked us to our room and looking around, we were happy. The furniture was nice, the place looked clean and although the room was dark without a view, we didn't mind. There even was a storage area with a safe and extra space for luggage. The issues: As we were unpacking we noticed the first problem, the door to the bathroom did not close. It's a sliding door and we had to use a stool to stop the door from opening every time we needed to go. That didn't even bother me that much...I can live a few nights with that, but after unpacking we realized that our room was not getting any cooler with the A/C on. You could feel the air coming out but that was it. I checked the floor directly under the a/c and there was no change in temperature. We called a staff member, he came immediately and tried to fix it. He told us to give it a few more hours. When we came back to the hotel at night the room was still warm. No one ever came by to asked if the problem was reserved so after another day in the warm room we called again. The next person who came to check the a/c did the same old thing. He put his hand next to the a/c felt air coming out and said that the a/c is working. To me, that's pretty unprofessional since a working fan does not mean the a/c is working. He than told us that for someone to fix the a/c it would take another day, and so at that point we gave up. With the broken a/c and the broken bathroom door we started getting annoyed. It was the time of the heatwave so this was unacceptable to me. I wish we were offered a different room but that never happened. Because of the heat, we were waking up a couple of times a night. The good: -breakfast is really nice. There are plenty of choices and the person who offers cappuccino is extremely friendly. -The rooms are really clean and the ambiance in the hotel is nice. -The staff is really helpful. Always willing to take out a map and tell you what bus to take and where to go. - During checkout, when another staff member learned about our a/c problem, he didn't charge us for the mini bar which was missing all the cold drinks we could find. Bottom line: If the a/c was working the hotel would definitely deserve 4 stars.
Short walk from all of the places worth going in Rome, as well as the restaurants in Centro Storico and a run along the Tiber. Thank you for tolerating my terrible Italian and my girlfriends appetite for breakfast.
From the moment I arrived at the hotel the staff couldn't have been more helpful and keen to ensure I wasn't lacking anything. The room was very comfortable. I was in one of the suites which also had a spa bath and balcony, truly wonderful and room larger than most in Rome. Again a little unusual it had a few TV channels in English! Located about 5 mins from Campo Di Fiori and 10 minutes from Piazza Navonna it was the perfect location!
Superbly located and walkable to all of Rome's major landmarks. The hotel was very clean and air-conditioned, and the staff were very helpful from reception desk to waiters and cleaning and room staff. Only (slight) downside was our room was quite small. But would still recommend to anyone looking to enjoy the sights and tastes Rome has to offer.
Stayed here with Family in July 2017, very handy for the sights in Rome, quirky hotel which has a cell breakfast room and some interesting historical features. The staff were very attentive and helpful and helped us arrange a transfer to the Airport for our trip home. There are lots of restaurants and other amenities around the area where the hotel is and the giant Jacuzzi bath in the room helped to soothe the aching legs from all the walking we'd done round Rome. Would stay here again when in Rome.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 289 reviews