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Located in Playacar within a mile (2 km) of Playacar Golf Club, Sandos Playacar Beach Resort - All Inclusive is within a few miles (5 km) of Playa del Carmen Maritime Terminal. This 543-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and 14 restaurants. It's on the beach and also close to Xcaret Eco Theme Park and Yucatek Divers.

Dining

This resort is home to 14 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.

Rooms

All 543 air-conditioned rooms feature free minibar items, balconies, and coffee makers. Guests can expect to find 32-inch plasma TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also standard.

Property features

Guests of Sandos Playacar Beach Resort - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 600 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.

Highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Renovations & Closures

The hotel will be renovating from 29 August 2016 to 23 December 2016 (completion date subject to change). The following areas are affected:
  • Dining venue
  • One of the dining venues
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Kids' club

  • Supervised activities for children between 2 and 18 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Sandos Playacar Beach Resort & Spa All Inclusive is nestled among lush gardens and is perfect for adults and kids. During the day, guests enjoy the swimming pools, tennis courts, game room, and water sports center, with kayaks and snorkeling equipment. Otherwise, they can relax on the private white-sand beach with direct access from the property. Beach towels are available.

The hotel also has a fitness center, gift shop, and boutique. Make use of the laundry facilities to clean up. Guests may borrow bicycles to explore the local area. The resort also features the Lite Teens Club, a Kids’ Club with supervised activities, archery, and a miniature golf course, all in an environment surrounded by nature.

Sandos Playacar has a shopping area, a Cupcake Café, room service 24 hours a day, and a wide variety of buffet and a la carte restaurants serving everything from casual meals on the beach to elegant gourmet dinners. The resort has an open-air auditorium for nightly shows and a disco where guests can dance.

As with all major hotels in the area, the Sandos Playacar Beach Resort & Spa has a water-purification system. The airport shuttle is available 24 hours a day.

  • Poolside bar 
  • Children's pool 
  • Spa services on site 
  • Concierge services 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Nightclub 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Porter/bellhop 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Arcade/game room 
  • Garden 
  • Number of bars/lounges - 6 
  • Coffee shop or café 
  • Fitness facilities 
  • Full-service spa 
  • Pool umbrellas 
  • Number of outdoor pools - 3 
  • Free WiFi 
  • ATM/banking 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Tours/ticket assistance 
  • Sauna 
  • Designated smoking areas 
  • Total number of rooms - 543 
  • Children's club 
  • Elevator/lift 
  • Laundry facilities 
  • Number of floors - 3 
  • Spa treatment room(s) 
  • Terrace 
  • Number of restaurants - 14 
  • Outdoor tennis courts - 2 
  • Free self parking 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of buildings/towers - 19 
  • Airport transportation (surcharge) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Wedding services 
  • Year Built 2004 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • Plasma TV 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Festival Buffet: Main Restaurant

Iztapala: Pool Buffet & Snack Bar

Riviera Blue: Pool Snack Bar

Il Piemonte Buffet: Italian Buffet

Asiana: Oriental Restaurant

Gourmet: French Restaurant (adults only)

El Gaucho: Argentinean Steak House

Fogo de Janeiro: Brazilian Rodizio Restaurant

Mediterranean: Mediterranean Cuisine

Bagel Casual a la carte: Bagel bar on the beach

La Bambola Bar: Crêperie – Coffee – Sports Bar

Lite Teen Club: Arcade & Teens' Disco (12-17 Years of age)

El Agave Blue: Beach Bar & Snack Bar

La Mision Disco: Discotheque

Cupcake Cafe: Coffee Shop with WiFi

Entertainment

The hotel offers a Kitchen Tour and includes tasty bites.

Nearby Things to Do

Sandos Playacar Beach Resort & Spa has an activities staff to coordinate tennis, swimming, water polo, snorkeling, kayaking, windsurfing, and beach volleyball. A fitness room and bicycles are available for guest use. The resort has 4 swimming pools and 4 tennis courts, and it also features a private white sand beach with direct access from the property.

Two 18-hole championship golf courses are nearby (fees), as are fishing charters and Mayan ruins to explore. The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 
  • Skydiving nearby 
  • Free bicycles on site 
  • Miniature golf on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 

Spa Services

Sandos Playacar Beach Resort & Spa All Inclusive offers spa services, health and beauty treatments, Turkish bath, hair salon, and fitness facilities. Guests under 18 are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 22 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 600 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Sandos Playacar Beach Resort
  • Playacar Beach Resort
  • Sandos
  • Sandos All Inclusive
  • Sandos Beach
  • Sandos Beach Resort All Inclusive
  • Sandos Playacar Beach
  • Sandos Playacar Beach Resort
  • Sandos Resort
  • Sandos Playacar Beach Resort All Inclusive Playa del Carmen
  • Sandos Playacar Beach Playa del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Romance Promotion

Book a stay now in any room category (except Standard) and receive the following:

  • Bathrobes for use during stay
  • Welcome basket of fruit, bottle of wine
  • Honeymoon/anniversary distinguishing on room's front door
  • Discount at spa and on motorized water sports
  • Basket with aromatherapy amenities
  • Romantic dinner at a la carte restaurant (reservation needed)
  • 6 x 8 picture during dinner with Mexican-style photo frame

    At time of booking, guests must enter "Romance Promotion" in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Visit guest services at the hotel to receive promotion benefits. Applicable to all room types, except Standard Room. Other restrictions may apply.


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