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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Suite, 1 King Bed, Jetted Tub (Emerald) | Garden
On the beach, white sand, sun loungers, beach towels
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Pool
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  • Free WiFi
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The price is $173
Mar 18 - Mar 19
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Riviera Maya, BlueBay Grand Esmeralda All Inclusive is 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course and within a 10-minute drive of other popular attractions like Gran Coyote Golf. This 979-room, 4-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Tres Rios Ecopark - 9 min drive - 2.0 miles
  • El Camaleón Mayakoba Golf Course - 9 min drive - 2.5 miles
  • Gran Coyote Golf - 11 min drive - 4.7 miles
  • Playa Xcalacoco - 15 min drive - 5.5 miles
  • Quinta Avenida - 18 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Festival - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk
  • ‪Beach Bar - ‬6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course
Guests of BlueBay Grand Esmeralda All Inclusive enjoy 3 outdoor pools, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include outdoor tennis courts, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies or patios, and ceiling fans are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Mar 3, 2026 start from $208.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around BlueBay Grand Esmeralda All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Tres Rios Ecopark, and El Camaleón Mayakoba Golf Course. You'll also find Gran Coyote Golf and Virgen Beach within a short drive.

Is there parking available at BlueBay Grand Esmeralda All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Spa is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does BlueBay Grand Esmeralda All Inclusive have a casino?

No, BlueBay Grand Esmeralda All Inclusive doesn't have a casino.

Will I find an indoor pool at BlueBay Grand Esmeralda All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is BlueBay Grand Esmeralda All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Does BlueBay Grand Esmeralda All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant that serves breakfast?

Yes, BlueBay Grand Esmeralda All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will BlueBay Grand Esmeralda All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at BlueBay Grand Esmeralda All Inclusive.

Are there connecting rooms at BlueBay Grand Esmeralda All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from BlueBay Grand Esmeralda All Inclusive?

The closest major airport to BlueBay Grand Esmeralda All Inclusive is Cozumel Intl. Airport (CZM), which is 28 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.4 mi away (42-minute drive).

Are there rooms with balconies at BlueBay Grand Esmeralda All Inclusive?

Yes, every guestroom at BlueBay Grand Esmeralda All Inclusive comes with a balcony with some featuring ocean or garden views.

Does BlueBay Grand Esmeralda All Inclusive host weddings?

Take advantage of the wedding venue at BlueBay Grand Esmeralda All Inclusive if you plan to say "I do" during your trip.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 324 out of 1235 reviews
Rating 8 - Good. 263 out of 1235 reviews
Rating 6 - Okay. 269 out of 1235 reviews
Rating 4 - Poor. 180 out of 1235 reviews
Rating 2 - Terrible. 199 out of 1235 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Adam

Stayed 8 nights in Nov 2025

2/10 Terrible

Lee, Maple Ridge

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were booked for a 10 day stay to attend a wedding. On arrival, there was water flooded on the floor of our room as we opened the door. It dripping from the ceiling in the bathroom and from down the wall behind our bathroom mirror. It had run out into our main living area. We told the front desk and they came to look at it and put towels on the floor and the waste paper basket in the middle of the bathroom to catch the dripping water!!?? This continued throughout our stay with 2-3 workers coming to look at the damage and proceed to do nothing. Towards the end of our stay on night 8, the actual ceiling “paper” was falling off and onto the floor of our bathroom and water continued to flow from behind our mirror, over the bathroom counter and onto the floor. With 1 day & night remaining on our 10 day stay, they offered to move us to a different room but at that point, it was more of a hassle collecting and moving all of our clothing etc. It would have been nice to be offered a new room on the 1st evening of our complaint before we unpacked. The servers at the resort were hard workers but the resort on a whole needs major renovations all over. I’m sure it may have been beautiful 20 years ago but it is very lacking and NO WAY a 4 star resort. 1-2 star max. Food was bland and the selection quite poor. To top of all off, of the 40 or so people attending the resort for the wedding we were all attending, 3-4 got sick from the food during their stay. Not a great ratio.
Ceiling falling off
Water leaking
Water leaking
Mirror needing replacement?
Stayed 10 nights in Nov 2025

6/10 Okay

Loni Lynne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lukewarm water for showers was pretty rough Need more bartenders to manage long lines at the bars Was a bit ‘less than clean’ Golf carts for transportation seems few and far between Freezing cold in the Al a carte Italian restaurant, resulted in cold food Positive notes, the staff is always so friendly and kind Food was good for the buffets
Stayed 7 nights in Nov 2025

6/10 Okay

Tina, South Bend

Traveled with family
No hot water, fridge had to be replaced, no iron, no coffee pot or supplies, door lock kept jamming and not working. No handle on sliding patio door, hair dryer didn’t work. And not enough pounders by the pos
Stayed 6 nights in Nov 2025

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was wonderful throughout the property! Pool was kept extremely clean. Food was very good. However, the rooms and buildings are in need of renovations and there was no hot water on the property = only cold showers. :(
Stayed 7 nights in Nov 2025

4/10 Poor

Alison

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food is terrible, water damage in many room's, housekeeping starts their daily rounds at 0830 waking you every morning so good luck sleeping in on vacation, bar lines take up to 45 minutes to get a drink. Overall, not a great experience. Would not recommend.
Stayed 5 nights in Nov 2025

8/10 Good

Terri Kay

Liked: Cleanliness, amenities, property conditions & facilities
It all was wonderful. However we did have some septic problems and if you want to get a chair at the beach you better get there at 8. I had both of my credit cards gotten the one day i left the resort. Therefore no credit cards to get home and no one likes to take cash.
Stayed 7 nights in Nov 2025

10/10 Excellent

Katrina Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff! Very very helpful. Food was actually pretty good! Other resorts i have been to were not good, so well done! Very clean rooms. Only thing that bothered me was the cold showers, but thats expected in Mexico. I am a Canadian and am a fussy person 😆 seriously though it was cold but it did not make my experience bad, it was a wonderful holiday. We love Blue Bay Esmeralda! Thank you to all staff!!
Stayed 6 nights in Nov 2025

6/10 Okay

Tanya Lynn Rose

Stayed 9 nights in Oct 2025

4/10 Poor

Alicia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty, food was the same and not many options. Pools were good.
Stayed 4 nights in Nov 2025

6/10 Okay

Jayde

Food was not the best, the key did not work for our room. Shower was not hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness
All staff were helpful and courteous
Stayed 12 nights in Jul 2025

8/10 Good

Oksana

Liked: Cleanliness, staff & service
My room was very clean every day. Staff are very friendly and helpful. Only I didn’t like too many local people on weekends because they didn’t keep property clean and safe. During the week it was very peaceful and comfortable atmosphere in the resort.
Stayed 22 nights in Oct 2025

10/10 Excellent

Miguelina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 4 nights in Oct 2025

4/10 Poor

Maria Lorena Laporta de

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in very poor condition and hasn’t been repaired. The breakfasts were exactly the same during the seven days we stayed there. I don’t understand how this hotel still has a five-star rating. The towels provided for the pool are torn, as are the volleyballs they lend you to play with. I would rate this hotel three stars. So if you’re planning to stay here, keep in mind that it’s not truly a five-star hotel. I hope this helps
Stayed 7 nights in Oct 2025

6/10 Okay

Darrell Davidson Basil

Traveled with group, Traveled with family
Disliked: Amenities
Since being bought out it’s really gone down hill. Was so amazing two years ago but sadly new management is cutting everything to save money. Food is all catered to the bus loads of locals that they give day passes too that overwhelmed the resort. They give locals priority and pass over tourists. Disappointed and won’t be returning.
Stayed 7 nights in Oct 2025

8/10 Good

Blanca

Business traveler
Liked: Cleanliness
Disliked: Amenities
The property was average
Stayed 3 nights in Oct 2025

4/10 Poor

Lina Conde

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Patricia

Stayed 4 nights in Oct 2025

8/10 Good

Massiel De Los

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. It’s not a luxury hotel — the rooms are a bit old and need some maintenance, but the service is excellent.
Stayed 6 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beaches, and great staff.
Stayed 3 nights in Oct 2025

6/10 Okay

Mario Adriaan

Liked: Cleanliness, staff & service
Good value for the price that I paid. Staff was excellent and very friendly. Restaurant staff were very attentive. Room was good, a\c was really good. Gym was well equipped and open till 10 pm which was great. 2 nice big pools. The one area where they could do better would be the buffet food. I would serve fresh, natural juices instead of artificial ones, as well as real decaf coffee. Hash browns at breakfast would be great for Canadians, and maybe a bit more variety, particularly at supper time. I usually won’t complain about buffet food as it is what it is, but I think a few small chat would go a long way. To end positively, I was once again impressed by how friendly and professional all of the Mexican staff were.
Stayed 7 nights in Sep 2025

10/10 Excellent

Daniel Josue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Valentyna

Liked: Amenities, property conditions & facilities
Overall a good experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good for vacation
Stayed 7 nights in Sep 2025

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