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Recent guest reviews

Upon arrival they would only take cash as payment, and would not give a receipt.

Everyone was nice but it wasn’t super clean. There was a propel bottle from the previous user of the hotel room.

It's close to everything but coukd use TLC. Towels were old and strained. Not enough toilet paper.

It good just for stay over night no alarm clock no coffee maker bathroom very smallac heat didn't work roght

The property is in a nice convenient location. Too bad the management doesn’t do more to improve it. I was traveling with an elderly couple who had the room next door. My A/C was making a terrible noise so I asked to get another room. The manager was extremely rude and said she had no more rooms. When I asked about getting a refund she said they wouldn’t refund our money. So...I was stuck in a room with a noisy A/C and couldn’t get a refund! They are NOT friendly or respectful to their guests! Nothing for amenities...not even shampoo! No coffee maker in room. No breakfast! Do yourself a favor and go elsewhere!

Parkway Pigeon Forge TN

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Onsite dining
  • Outdoor pool

Briarstone Inn places you within 2 miles (3 km) of popular sights like Dolly Parton's Stampede Dinner Attraction and LeConte Center At Pigeon Forge. This 55-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

Guests can expect to find flat-screen TVs and stay connected with free WiFi. Free long-distance calls, free local calls, and desks are also standard.


Property features

At Briarstone Inn, guests have access to an outdoor pool, a seasonal outdoor pool, and an ATM. If you decide to drive, there's free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.

Room options

Deluxe Room, 1 King Bed, Hot Tub

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Briarstone Inn

Everyone (2) Couples (1) Family (1)
3
Family with small children

Upon arrival they would only take cash as payment, and would not give a receipt.

By on Jun 6, 2022

4
Partner Couples

Everyone was nice but it wasn’t super clean. There was a propel bottle from the previous user of the hotel room.

By , from North Carolina on Aug 11, 2020

Review comment responded on Aug 15, 2020

Dear guest, Please accept our sincere apology. We will definitely discuss this with our housekeepers to ensure there is no such occurrences . Thank you Motel6

3
Everyone

By on Jun 30, 2020

Review comment responded on Jul 13, 2020

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

3
Everyone

It's close to everything but coukd use TLC. Towels were old and strained. Not enough toilet paper.

By , from Atlanta on Jun 22, 2020

Review comment responded on Jul 13, 2020

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

3
Business Business

It good just for stay over night no alarm clock no coffee maker bathroom very smallac heat didn't work roght

By on Mar 8, 2020

Review comment responded on May 5, 2020

Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2
Family

The property is in a nice convenient location. Too bad the management doesn’t do more to improve it. I was traveling with an elderly couple who had the room next door. My A/C was making a terrible noise so I asked to get another room. The manager was extremely rude and said she had no more rooms. When I asked about getting a refund she said they wouldn’t refund our money. So...I was stuck in a room with a noisy A/C and couldn’t get a refund! They are NOT friendly or respectful to their guests! Nothing for amenities...not even shampoo! No coffee maker in room. No breakfast! Do yourself a favor and go elsewhere!

By on Jul 30, 2019

Review comment responded on Aug 19, 2019

Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor customer service very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

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