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Recent guest reviews

They should publish Pet fee because it was $35 tax per day and unfortunately I had two dogs and this is the only time that upon check in I had to pay additional resort fees over and above what I had already paid Orbitz before I was given my key. The Pool was closed (In July) Paper thin walls so that made for a fun 4:30 AM wake up too. The location was nice so if you overlook the rest...

Quite old, and it shows. Noise between rooms….the door that connects room had a gap under the door that was so high, I could see people walking by. And I heard most conversation, every cough and sneeze. The same for the door to the room. I had to put 2 towels against it to keep small animals from crawling through it, and to keep the rain from blowing in. Also, poor service by housekeeping. Sand on the floor was never swept or vacuumed in 4 days. They took 4 towels, and left only 2. Didn’t clean the coffeemaker. Didn’t leave new coffee to replace what I used the day before. No creamer. The a/c was horrible. It seemed to increase the humidity in the room. My clothes, my paperwork, everything was soggy.

We loved the private beach area.

was overcharged for my last day I was locked in for the same rate for three days and they charged me double on Friday. Management not friendly or helpful, breakfast was handed over the counter a biscuit muffin and apple. They ran out early. Was there 2 years ago and my stay was great. The place has been run down, sprinkler came on and water came in the room, roach in bathroom, the grounds were trashy. Will not go back

Sits right on the

The view is great of the bay and close to shopping and the beach,

Property was ideally located. Couldn’t have been better. The cleanliness of the room was a major issue. Towels and linens were not washed and/or replaced prior to our stay. Multiple hairs on these items were very disturbing. Another family had the same complaints. I witness them complaining to the front desk. Their daughter had bedbug bites and marks on their body. I will not return unless management changes. I usually don’t do this, but save yourself some stress and just go to the Hampton next door.

The receptionist Jessica was very professional and customer focused.

It was ok. They charge you an additional $5 when they don’t even feed you any breakfast. There are hotels that are still offering breakfast. You’re paying about the same price and up charging while not even having a muffin? Room was ok. Some hair on the bed sheets otherwise clean.

I have been staying at this motel for 30 years...back when it was a Holiday Inn. They have remodeled again within the past year. It looks good. It needed it. Was starting to look seedy. The new flooring is nice.

Staff was very rude when asked for additional towels. Bath tub was dirty. The room was not clean at check in. The ac was not working properly. I should have reported these issues to upper management, but I was only staying one day.

Overall a good experience. Room was clean. Access to a Beach on the Bay in back. Entry door could use a good painting. Restaurant next store with music and decent food. A little noisy with late night parties but not sure if that is a normal occurrence or just that nights guest.

I loved the view of the gulf and private beach area.

Breakfast was horrible, flavored water they call OJ! I have never had a round yellow mushy whipped egg before or a sausage patty that did not taste like sausage more like Soy Product! None of the dining chairs were down off the tables, we sat outside! It was gross not worth the price we paid!! Over rated! Not going back either! Bugs in the bathroom!

I love the small beach just by the side of the pool, super calm water, but I don’t like that the pool is surrounded by a fence....

Gulf Breeze Pkwy Gulf Breeze FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Woodland Park, Quality Inn & Suites on the Bay near Pensacola Beach is within 2 miles (3 km) of Naval Live Oaks Nature Preserve. This 117-room hotel welcomes guests with conveniences like free breakfast, a private beach, and an outdoor pool.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

The 117 rooms have an array of amenities, including washers/dryers, microwaves, and refrigerators. 27-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

Renovated in 2015, Quality Inn & Suites on the Bay near Pensacola Beach offers a private beach, an outdoor pool, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this beach hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites on the Bay near Pensacola Beach

Everyone (15) Couples (3) Family (10)
3
Family

They should publish Pet fee because it was $35 tax per day and unfortunately I had two dogs and this is the only time that upon check in I had to pay additional resort fees over and above what I had already paid Orbitz before I was given my key. The Pool was closed (In July) Paper thin walls so that made for a fun 4:30 AM wake up too. The location was nice so if you overlook the rest...

By on Jul 22, 2021

2
Everyone

Quite old, and it shows. Noise between rooms….the door that connects room had a gap under the door that was so high, I could see people walking by. And I heard most conversation, every cough and sneeze. The same for the door to the room. I had to put 2 towels against it to keep small animals from crawling through it, and to keep the rain from blowing in. Also, poor service by housekeeping. Sand on the floor was never swept or vacuumed in 4 days. They took 4 towels, and left only 2. Didn’t clean the coffeemaker. Didn’t leave new coffee to replace what I used the day before. No creamer. The a/c was horrible. It seemed to increase the humidity in the room. My clothes, my paperwork, everything was soggy.

By on Jul 13, 2021

Review comment responded on Jul 13, 2021

Dear guest, thank you so much for staying with us. We apologize for not meeting your expectations we have had our management team looking into the problems you have noted. Rigorous actions will be taken to correct these issues. We hope to have the opportunity to host you in the future to make things right with you. Sincerely, Front Desk Quality Inn and Suites Gulf Breeze

4
Family

We loved the private beach area.

By on Jun 18, 2021

Review comment responded on Jun 19, 2021

Thank you for being our guest and sharing feedback, we hope to host you again.

2
Family

was overcharged for my last day I was locked in for the same rate for three days and they charged me double on Friday. Management not friendly or helpful, breakfast was handed over the counter a biscuit muffin and apple. They ran out early. Was there 2 years ago and my stay was great. The place has been run down, sprinkler came on and water came in the room, roach in bathroom, the grounds were trashy. Will not go back

By on Jun 6, 2021

Review comment responded on Jun 13, 2021

Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel. Please come again so that we can prove to you that we can exceed your expectations. Sincerely, Front Desk

5
Everyone

Sits right on the

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

Thanks for staying with us! We are delighted to know that you had a great time while staying here! Come again soon!

4
Partner Couples

The view is great of the bay and close to shopping and the beach,

By on Apr 17, 2021

Review comment responded on Apr 29, 2021

We appreciate your wonderful feedback regarding your recent stay at Quality Inn & Suites! So happy you were able to enjoy all the amenities! We hope to welcome you back in the near future to enjoy more of what this property and location can provide for you!

3
Family with small children

Property was ideally located. Couldn’t have been better. The cleanliness of the room was a major issue. Towels and linens were not washed and/or replaced prior to our stay. Multiple hairs on these items were very disturbing. Another family had the same complaints. I witness them complaining to the front desk. Their daughter had bedbug bites and marks on their body. I will not return unless management changes. I usually don’t do this, but save yourself some stress and just go to the Hampton next door.

By on Apr 9, 2021

Review comment responded on Apr 12, 2021

Thank you for staying with us and providing your feedback. Please accept my apologies for failing to exceed your expectations. We hope to have the opportunity to Make It Right with you in the future.

5
Family

The receptionist Jessica was very professional and customer focused.

By on Dec 30, 2020

Review comment responded on Jan 3, 2021

Dear Guest, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We are pleased that you had this positive experience and welcome you back at any time. Best regards, Rose Ann

3
Everyone

It was ok. They charge you an additional $5 when they don’t even feed you any breakfast. There are hotels that are still offering breakfast. You’re paying about the same price and up charging while not even having a muffin? Room was ok. Some hair on the bed sheets otherwise clean.

By on Nov 25, 2020

Review comment responded on Dec 3, 2020

Thank you for staying with us. Your concerns were relayed to the management team so that the necessary changes can be made.

4
Family

I have been staying at this motel for 30 years...back when it was a Holiday Inn. They have remodeled again within the past year. It looks good. It needed it. Was starting to look seedy. The new flooring is nice.

By , from New Orleans on Oct 23, 2020

Review comment responded on Nov 11, 2020

It was a pleasure welcoming you back! We are happy that you enjoyed your stay and we cant wait to see you again!

Quality Inn & Suites on the Bay near Pensacola Beach

51 Gulf Breeze Pkwy, Gulf Breeze, FL 32561
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