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Holiday Inn Resort Pensacola Beach

3.0 out of 5.0

Recent guest reviews

Good location, next to the beach and the restaurants. Nice river pool and good food. Room I stayed had dirty linnen and dirty shower floor. Room service didn't change the sheets.

Great pool area and hotel to stay with kids! The only thing is that it isn't very clean but I would stay again!

Had a relaxing stay. Staff was courteous and helpful. Room was comfortable with a beautiful view of ocean. Pool area was kept clean. I would stay here again. Freddy's shuttle to and from airport was super. Recommended by hotel and was appreciated.

Disappointed in food. crab boil came to us cold.....

Very pleasant we had a blast, friendly staff !! We loved everything about the room and resort .

I just needed a quick getaway from things over Thanksgiving, and decided to stay on Pensacola Beach for the first time. I wanted a beach view, be able to hear the waves, yet not be completely isolated from the world. The Holiday Inn was the perfect fit.

Always relaxing to stay here. Friendly and easy to get to. Enjoyed the Riptide breakfast as well. I'll be back.

All the staff was courteous and worked hard to insure everyone had a good time. This is a great place for families with kids and things to do both on and off property. The pool deck was where we spent our time, and Lazy River to float away on. The morning and evening walks along the beach and out to dinner was romantic and allowed for time away. While staying, they had a wedding on the beach and that the hotel was for all types of events. One of the best trips in a long while…

We've always enjoyed our stays at this resort, and this visit was no different. We love the lazy river pool, the Jacuzzis and the outside bar area. Service in the hotel restaurant was sub-par (always is whenever we visit), but that was the only bad thing we experienced. The weather wasn't as nice as we expected, but you can't blame the hotel for bad weather. We're already looking forward to our next stay here!

This hotel is a little worn out and dated but the employees are very kind, considerate and helpful. They should all get a raise. Alas, the food is of poor quality.

Nice hotel, it was close to an event that we had next door at the Hilton. We had a few drinks and food at the tiki hut/bar and service was great.

The kids loved the outdoor pool and my husband and I loved the amount of seating close to it, so we could easily keep an eye on them while we relaxed and read. The rooms were clean but the the beds weren't great and I had trouble sleeping because of noises coming from the air conditioner dripping and weird sounds from the refrigerator. They also used some kind of scent in the rooms which was a bit off putting. So the amenities pool, jacuzzi, and being in the ocean were great. The room not wonderful but worth what we paid for.

Was a greatexperience. We are going back. My husband libra it there

This was the best hotel perfectly located!! We saw a parade going by from our window and ran down my 3year old granddaughter got so many necklaces and candy it was great!! Everyone I came into contact with was smiling and very helpful. Kudos to the staff

Nice big room. Easy access to the beach. Water was great I'm the pool and hot tub. Plenty of towels and shade with chairs.

Great place! Tracy at the front desk was so pleasant and helpful!

My husband and I stayed for the weekend just to get away and relax for a couple of days. The hotel and amenities were great, and the service was exceptional. Unfortunately, we are not likely to go back, as the hotel really is designed to accommodate families with children. We found the overwhelming number of children less than relaxing, however we would certainly recommend it to friends who are looking for a fun family vacation spot.

We chose an gulf front view- it was absolutely gorgeous! Our first morning there we sat out on the balcony to enjoy the view and were lucky enough to see dolphins playing around in the water. The hotel was a bit pricey, but if you have kids- they did their best to keep them entertained throughout the day. My son enjoyed the play sword fights with the pirate staff and the girls seemed to enjoy the swim with the mermaid staff. We spent most of our time at the beach in front of the hotel and it was a wonderful family spot. To rent chairs with an umbrella it was $30 for the entire day. I recommend reserving your spot in advance or getting out there early if you are there for the weekend. The water was beautiful and clear the whole time we were there. The waves weren't too bad so it was easy for the kids to enjoy. In the evenings we finished swimming on the lazy river back at the hotel- something the kids never got sick of. There was a shallow end of the pool that my 3 year old enjoyed playing in the wading water and with the fountains. They had several hammocks and fire pits that the whole family enjoyed. The movie outside was a wonderful addition to get the kids to wind down at the end of the day. The hotels restaurant was easy and convenient, kids eat free all day- which was nice. Otherwise it was a bit pricey and the food was typical for a family hotel. I would recommend their breakfast buffet- good variety and a lot to choose from.

Stayed 2 days in Pensacola on our way to New Orleans. Hotel was very clean and staff very friendly. Pool was awesome.

Hotel is in a perfect location -- within walking distance to excellent restaurants, the boardwalk, the pier, and of course, the beach! The staff went out of their way at check-in, and their kindness extended throughout our stay. We will definitely return!

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 4

Room, Balcony (GULF FRONT)

King 1 | Sleeps 4

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Suite, Non Smoking

King 1 | Queen 1 | Sleeps 4

Guest reviews for Holiday Inn Resort Pensacola Beach

Everyone (11) Couples (50) Business (2) Family (49) Friends (15) Other (6)
4

nice hotel next to beach and restaurants!

Everyone

Good location, next to the beach and the restaurants. Nice river pool and good food. Room I stayed had dirty linnen and dirty shower floor. Room service didn't change the sheets.

By , from Fernandina Beach on Sep 14, 2017

Review comment responded on Sep 17, 2017

Greetings, Raul. Thank you for sharing your highs and lows during your stay. It's a joy to be by such great restuarants and entertainment, we are glad you thought so too. I will share your concerns about housekeeping with our team and use as feedback to improve. We hope to see you back soon!

4

great place to stay with kids

Everyone

Great pool area and hotel to stay with kids! The only thing is that it isn't very clean but I would stay again!

By , from New orleans on May 31, 2017

Review comment responded on Jun 2, 2017

Greetings, GM! Thank you for sharing your experience with us. We are so happy you had a wonderful time at the pool area with your kids. Apologies for the appearance of a lack of cleanliness, I will take this to our team for review. It's great to know that you will be coming back again. During your next stay let us know how it's going.

4

relaxing stay

Everyone

Had a relaxing stay. Staff was courteous and helpful. Room was comfortable with a beautiful view of ocean. Pool area was kept clean. I would stay here again. Freddy's shuttle to and from airport was super. Recommended by hotel and was appreciated.

By , from Kansas on Mar 18, 2017

Review comment responded on Mar 21, 2017

Hello Marty, we are so happy you enjoyed your time with us. We appreciate you sharing your experience on Expedia. We love Freddy! We hope you plan on visiting again soon because we can't wait to see you!

4
Everyone

Disappointed in food. crab boil came to us cold.....

By on Feb 21, 2017

Review comment responded on Feb 23, 2017

Hello, I am very apologetic about your dining experience with us. I have shared your comments with our Food & Beverage team to look further into. I do hope you come back and give us another chance, as that is not a typical standard at the Holiday Inn Resort.

5

very nice

Everyone

Very pleasant we had a blast, friendly staff !! We loved everything about the room and resort .

By , from B on Jan 30, 2017

Review comment responded on Feb 2, 2017

Hi Jamie, I am overjoyed that you had such a good time and wanted to share that with us on Orbitz. We really enjoy learning what our guests loved. We hope you come back and stay again soon.

5

thanksgiving beach weekend

Families

I just needed a quick getaway from things over Thanksgiving, and decided to stay on Pensacola Beach for the first time. I wanted a beach view, be able to hear the waves, yet not be completely isolated from the world. The Holiday Inn was the perfect fit.

By , from New Orleans, LA on Nov 28, 2016

Review comment responded on Nov 30, 2016

Hi Ron, thank you so much for staying with us on a special holiday weekend. I feel honored you would choose us and leave such a raving review. I am thankful you shared your experience with us. We hope to see you again soon!

5
Everyone

Always relaxing to stay here. Friendly and easy to get to. Enjoyed the Riptide breakfast as well. I'll be back.

By , from Denham Springs on Oct 18, 2016

Review comment responded on Oct 23, 2016

Thank you for being a return guest and letting us know how you experience was. We can't wait to have you come again.

5

great hotel on the beach

Everyone

All the staff was courteous and worked hard to insure everyone had a good time. This is a great place for families with kids and things to do both on and off property. The pool deck was where we spent our time, and Lazy River to float away on. The morning and evening walks along the beach and out to dinner was romantic and allowed for time away. While staying, they had a wedding on the beach and that the hotel was for all types of events. One of the best trips in a long while…

By , from Hartford, CT on Sep 19, 2016

Review comment responded on Oct 18, 2016

Hello Rich, I love reading raving reviews on our resort. Unfortunately since we are family friendly I would not be able to implement any adults only venture, however I still encourage you to share all ideas with us. I will be sharing your review with our team, as we love to reward them for awesome reviews. Please come again soon.

4
Everyone

We've always enjoyed our stays at this resort, and this visit was no different. We love the lazy river pool, the Jacuzzis and the outside bar area. Service in the hotel restaurant was sub-par (always is whenever we visit), but that was the only bad thing we experienced. The weather wasn't as nice as we expected, but you can't blame the hotel for bad weather. We're already looking forward to our next stay here!

By on Sep 19, 2016

Review comment responded on Oct 18, 2016

Hello, Thank you for showing recognition to our staff and our great location. We have recently gotten a new F&B Director and he is diligently working to improve Riptides. I hope you see many improvements during your next stay.

3

if you just need a place to crash

Everyone

This hotel is a little worn out and dated but the employees are very kind, considerate and helpful. They should all get a raise. Alas, the food is of poor quality.

By on May 2, 2016

Review comment responded on Dec 4, 2016

I sincerely apologize your review was not responded to in a timely matter. We truly appreciate getting feed back on our resort to make it the best experience for all of our guests. We hope to see you again soon!