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Holiday Inn Resort Pensacola Beach

3.0 out of 5.0
Overview Reviews Amenities & Policies
14 Via De Luna Drive, Pensacola Beach, FL
1-844-663-2269
4.2
out of 5
"Good!"
See all 160 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Couples
  • Everyone

Recent guest reviews

The property was great, really relaxing get away. People were nice and friendly. The hotel was clean. the drinks were great. I would recommend the hotel to family and friends and we will be back.

Helpful staff great customer service very friendly all of the from management to house keeping

Allison from the restaurant was the best, our room was cleaned daily, however had to constantly go get coffee and/or other things that were not refilled. The lazy river pool is great, however, too small for the amount of people at the hotel ! Overall, great family place !

Love the lazy river. Free breakfast would be better. Very friendly staff

Overall, this is a great location. The pool is great, just hard to find a seat at times, and the beach access is convenient. My room was right near the elevator, so there was a motor noise every time one of the elevators was used. Eventually I got used to it, but it made falling asleep difficult. I didn’t ask to change rooms because I just really didn’t want to pack up all of our stuff again! This type of room should be given a discount, or at least some acknowledgement when checking in (or add some sound proof between the elevator and the room!).

We liked the lazy river and proximity to the beach!

The lazy river was awesome! Also, the customer service was the best!

Very nice and fun!! Kids loved it and there was plenty to do. Walking distance of all the restaurants.

Bathtub in our room took forever to drain, bathroom smell like mildew upon entering the room everything looks dingy and nasty i would rate this hotel much lower but staffs at restaurant was nice and kids friendly place makes it a little more appealing to families with young kids other than that i would not stay again

Absolutely the best all around hotel we have ever stayed at. This hotel is directly on the Gulf. The rooms have it all. Spacious, clean, comfortable beds and plenty of fast elevators (which is a huge plus). The lazy river was awesome and the water was truly 82 degrees. I have gone to places which claim the water in the pools are warm but then you find out it’s freezing! Not here. Also, three hot tubs, outdoor bathrooms and game room for the kids. The in hotel restaurant ‘Riptides’ was 5 star with 2 star pricing. The best food and best buffet I have ever had. Service was 5 star. This hotel has way too much to list here. The staff were amazing from check in to check out. We would without a doubt recommended to anyone.

Very nice hotel at Pensacola Beach. It is within walking distance to visitor center and stores and restaurants nearby. Its outdoor pool and spa were very impressive and certainly a place to relax.

Rooms are nice but nothing special. You aren’t really here for the rooms. They were clean and reasonably comfortable. The view from our balcony was great. The pool area was nice and there was easy access to a great beach area. The breakfast was fabulous. We enjoyed it each morning we were there. It was large enough we skipped lunch a couple of days. Front desk staff was extremely friendly. We will definitely stay here again

Love the Hotel and the easy access to beach Room was very clean and was cleaned daily.

First night a/c made loud noise throughout the night, but didn't want to make a big deal as things happen. I thought the a/c could have been much quieter. Our toilet didn't seem like it had been cleaned so my husband cleaned with Lysol. We stayed three days and on our room wasn't cleaned for our last night. We had to go and ask for clean towels since they didn't clean the room and tidy things up ourselves. The hotel is in a great location, but I think for the amount of money we paid the hotel room attendants could have been more attentive.

Check in went very well. Staff clerk was very helpful. Out door area was first class. The pool / lazy river very enjoyable. Access to the ocean was very comfortable, easy to reach. Bar staff at pool area friendly and provided great waitress service. I would not recommend breakfast buffet. Food wasn't very hot at serving, 3 days bacon was burnt, coffee was way too strong. Our room was comfortable, balcony facing the ocean was awesome. I would recommend the resort for a nice vacation.

Hotel was amazing for our honeymoon. We loved every moment and every amenity.

Via De Luna Drive Pensacola Beach FL

Hotel highlights

  • Walking distance to Pensacola Beach Pier
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Resort Pensacola Beach places you within a 10-minute stroll of Pensacola Beach Pier and Portofino Boardwalk. This 3-star hotel has 206 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 206 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and refrigerators. Guests can expect 32-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

Holiday Inn Resort Pensacola Beach features an indoor pool, a lazy river, and a children's pool. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and conference space.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4
$108* Per night/room Nov 10 - Nov 11

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 4

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Suite, Multiple Beds, Non Smoking

Queen 1 | Sleeps 4

Room, 1 King Bed, Balcony (GULF FRONT)

King 1 | Sleeps 4

Guest reviews for Holiday Inn Resort Pensacola Beach

Everyone (29) Couples (51) Business (2) Family (55) Friends (15) Other (6)
5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 12, 2019

Good afternoon, Thank you for choosing to stay with us here at the Holiday Inn Resort Gulf Front Pensacola Beach. We are glad to hear you enjoyed your stay! We hope to see you again soon. Sincerely, Victoria M Front Office Manager Holiday Inn Resort Gulf Front Pensacola Beach

5
Partner Couples

The property was great, really relaxing get away. People were nice and friendly. The hotel was clean. the drinks were great. I would recommend the hotel to family and friends and we will be back.

By on Sep 26, 2019

Review comment responded on Oct 12, 2019

Good afternoon, Thank you for choosing to stay with us here at the Holiday Inn Resort Gulf Front Pensacola Beach. We are glad to hear you enjoyed your stay! We hope to see you again soon. Sincerely, Victoria M Front Office Manager Holiday Inn Resort Gulf Front Pensacola Beach

5
Families

Helpful staff great customer service very friendly all of the from management to house keeping

By on Aug 31, 2019

Review comment responded on Oct 12, 2019

Good afternoon, Thank you for choosing to stay with us here at the Holiday Inn Resort Gulf Front Pensacola Beach. We are glad to hear you enjoyed your stay! We hope to see you again soon. Sincerely, Victoria M Front Office Manager Holiday Inn Resort Gulf Front Pensacola Beach

4
Families

Allison from the restaurant was the best, our room was cleaned daily, however had to constantly go get coffee and/or other things that were not refilled. The lazy river pool is great, however, too small for the amount of people at the hotel ! Overall, great family place !

By , from Boulder, Colorado on Jul 8, 2019

Review comment responded on Jul 17, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. We do apologize for any inconveniences you experienced during your stay Thank you for staying with us. We hope to see you again very soon!

5
Friends Families

Love the lazy river. Free breakfast would be better. Very friendly staff

By on May 7, 2019

Review comment responded on May 9, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. Thank you for staying with us. We hope to see you again very soon!

4
Families

Overall, this is a great location. The pool is great, just hard to find a seat at times, and the beach access is convenient. My room was right near the elevator, so there was a motor noise every time one of the elevators was used. Eventually I got used to it, but it made falling asleep difficult. I didn’t ask to change rooms because I just really didn’t want to pack up all of our stuff again! This type of room should be given a discount, or at least some acknowledgement when checking in (or add some sound proof between the elevator and the room!).

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. Thank you for staying with us. We hope to see you again very soon!

4
Family with small children

We liked the lazy river and proximity to the beach!

By on Apr 21, 2019

Review comment responded on Apr 21, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. Thank you for staying with us. We hope to see you again very soon!

5
Families Families

The lazy river was awesome! Also, the customer service was the best!

By on Apr 15, 2019

Review comment responded on Apr 15, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. Thank you for staying with us. We hope to see you again very soon!

5
Family with small children

Very nice and fun!! Kids loved it and there was plenty to do. Walking distance of all the restaurants.

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Greetings, Thank you for your review! We are happy to hear you enjoyed your stay with us. Thank you for staying with us. We hope to see you again very soon!

4
Family with small children

Bathtub in our room took forever to drain, bathroom smell like mildew upon entering the room everything looks dingy and nasty i would rate this hotel much lower but staffs at restaurant was nice and kids friendly place makes it a little more appealing to families with young kids other than that i would not stay again

By on Mar 13, 2019

Review comment responded on Mar 14, 2019

Thank you for sharing this with us. We are happy that you enjoyed our staff and our family friendly atmosphere. I will definitely pass along your feedback about the cleanliness to our hotel management so we can improve for future stays! Thank you for letting us know. We appreciate you choosing us and hope to welcome you back again soon!

Holiday Inn Resort Pensacola Beach

14 Via De Luna Drive, Pensacola Beach, FL 32561
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