I reserved a king bed for my wife and I and when we got to our room it was a double queen. I was told they didn’t have any kings available. A few minutes later the lady called me back, she found me a king room and surprised us with a free bottle of wine. Very happy with the staff here and would recommend.
I was very happy with my stay. Check in was quick and courteous. Room was very clean and spacious. Most importantly to me the doors next to me didnt slam one time. I was looking for a quiet room to spend a few days in and i fought it at the Courtyard Marriot. I will be returning.
Their little restaurant has been disappointing the last 3 times we stayed there.
Old, lobby etc fixed up but the rooms, carpets etc are very worn. Not a typical Marriott property. Bad, bad value.
Fast check in. Friendly personnel, clean room, comfortable.
Freinedly effficient staff with clean room and close amenities. Close to everything. Quiet and lovely.
I truly love your front desk guy, I feel so bad I did t get his Name. Possibly there is a way to look who checked me in or was on shift. After a long travel from Oklahoma to Florida, missing flights , traffic , arriving after midnight along with normal travel knots. I was very pleased how fast the front door was answered (after hours). The young man made my son and I feel at home. Your employee made a connection with my 15 year old son who is down here for the National PG Showcase. Your employee talked baseball with him along with giving him some hot pockets to save us from getting back out so late to get food after check in, after he heard my son and I talking we only had 3 hours to sleep before 6am showtime at the baseball fields. The hotel was very clean , quiet as the beds felt sooo good.
The staff was very nice but the rooms had roaches and the linen was dirty.
The cleanliness of the room, the helpful staff and the location of the property was away from the main highway
.Clean, well organized property Centrally located.
Nice, the only thing that I dont like it was the location of the Hotel.
Older, but well kept. Reception was very friendly.
Comfortable room and easy check in. Only issues were phone light kept blinking though no message there, and no light bulb in one of the lambs by the bed.
The furnishings in the room was very worn. The room had an odor. The odor was like mildew. The Bistro staff, were neither friendly or effecient.
Located 1.8 mi (2.9 km) from Rapids Water Park, Courtyard by Marriott West Palm Beach is within a 10-minute drive of other popular attractions like Clematis Street. This 149-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Courtyard by Marriott West Palm Beach's 149 rooms provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
Guests of Courtyard by Marriott West Palm Beach have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.
I reserved a king bed for my wife and I and when we got to our room it was a double queen. I was told they didn’t have any kings available. A few minutes later the lady called me back, she found me a king room and surprised us with a free bottle of wine. Very happy with the staff here and would recommend.
I was very happy with my stay. Check in was quick and courteous. Room was very clean and spacious. Most importantly to me the doors next to me didnt slam one time. I was looking for a quiet room to spend a few days in and i fought it at the Courtyard Marriot. I will be returning.
Dear Guest, we are glad you had an excellent stay at Courtyard West Palm Beach. It is delightful to read about your swift check-in and how much you loved your refreshing room. We look forward to welcoming you again for another seamless experience, and we wish you all the best with your travels. Sincerely, Alison Brumer, General Manager
Their little restaurant has been disappointing the last 3 times we stayed there.
Dear Rob, thank you for returning to the Courtyard West Palm Beach. We want to apologize for the disappointing experience in our restaurant. We value your feedback and assure you we are always looking for ways to improve. We hope to have the opportunity to make sure your next stay is outstanding in every respect. Sincerely, Alison Brumer, General Manager
Old, lobby etc fixed up but the rooms, carpets etc are very worn. Not a typical Marriott property. Bad, bad value.
Dear Valued Guest, We are very appreciative of your patronage and for the time you took to provide us with your feedback. We certainly understand your comments regarding the age of our property, but we are happy to let you know we are beginning a full property update beginning this April. We will share your specific concerns with the individuals in charge of finalizing our plans, so thank you once more for your comments. We hope to have the chance to make a better impression after our updates are completed. Sincerely, Alison Brumer General Manager
Fast check in. Friendly personnel, clean room, comfortable.
Dear Guest, Thank you for staying with us and also for the excellent review. It is always a pleasure to know we exceeded your expectations, and we appreciate hearing how much you enjoyed our quick check-in, friendly associates, and accommodating guest rooms. We hope to see you again soon and wish you all the best with your travels. Sincerely, Alison Brumer General Manager
Freinedly effficient staff with clean room and close amenities. Close to everything. Quiet and lovely.
Dear Valued Guest, Thank you for evaluating your stay at Courtyard West Palm Beach. Your satisfaction is essential to us; so, we are delighted to know how happy you were with our quiet and clean guest rooms, various amenities, and our friendly and efficient service. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Alison Brumer General Manager
Dear Valued Guest, Thank you for choosing the Courtyard West Palm Beach! We were pleased that we exceeded your expectations during your visit to the area and that you enjoyed your time at our hotel. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with another exceptional stay. Sincerely, Alison Brumer General Manager
I truly love your front desk guy, I feel so bad I did t get his Name. Possibly there is a way to look who checked me in or was on shift. After a long travel from Oklahoma to Florida, missing flights , traffic , arriving after midnight along with normal travel knots. I was very pleased how fast the front door was answered (after hours). The young man made my son and I feel at home. Your employee made a connection with my 15 year old son who is down here for the National PG Showcase. Your employee talked baseball with him along with giving him some hot pockets to save us from getting back out so late to get food after check in, after he heard my son and I talking we only had 3 hours to sleep before 6am showtime at the baseball fields. The hotel was very clean , quiet as the beds felt sooo good.
Dear Guest, Thank you for the five-star review for Courtyard West Palm Beach. We are thrilled that we could exceed your expectations. We appreciate you mentioning the personal touch of our associate. We love that you and your son were made to feel at home. We look forward to having you again sometime when you are back in the area. Sincerely, Alison Brumer General Manager
Dear Guest, thank you for taking the time to review your stay at Courtyard West Palm Beach. We are pleased that our staff resolved the issues you encountered to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We hope you will stay with us again the next time you are in the area. Sincerely, Alison Brumer, General Manager