Room, 2 Queen Beds
from $68
Courtyard by Marriott West Palm Beach
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 86 reviews
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Recent guest reviews
Check in was quick and simple. Front desk staff was knowledgeable and friendly. Room was clean and while we didn't spend much time in the hotel, everything was GREAT and I'll stay again!!!
Whish they had breakfast buffet in the morning, had to pay for everything. Rooms nice and quiet snd clean. Easy to get to.
No complaints, every thing was more then expected. Great place to stay for any reason. Plenty of outside stores, food, very close by. Very nice.
Our room was very nice. Lots of room and very clean.
Pool was excellent, staff was excellent. Pillows to fluffy
The bed was so soft- a marshmallow would have been firmer and sagged on the middle. The air conditioning was extremely load , turning on and off every 15-20 minutes that you struggled to sleep.
It is the second time I book a room for several days there. Location is perfect and although you cannot expect to have big meals there, just a starbucks breakfast and some salads and sandwiches for the nights, overall I feel very comfortable and the staff is nice. I will do it again.
Clean stay. Nice Staff. Will stay again if in the area.
Smelled bad, but overall was a good stay. CHECKONG in was so simple and fast. I arrived at 3 30 am and they allowed me to sleep late without any problems. Staff was so nice.
All staff were wonderful. Room was cozy. I'm a person of few words. Great stay.
I was just popping in to West Palm Beach for a one day business trip. The front desk staff was so friendly and accommodating, the room was clean and comfortable, and the food was good at the Bistro. I would definitely stay here again.
Everything was excellent me and my girlfriend enjoyed our stay
quiet clean colorful and staff was friendly and fun located right off interstate 95 there are a few things close by for shopping and food i think the location and type was suited more for business than pleasure if i had to it would definitely be a place to stay again
The experience was a pleasant one. The staff was helpful and accommodating. The location was ideal to where we needed to be. We would definitely consider this hotel again on our next trip to West Palm Beach.
Literally. I don't know if the location is near a refinery or a swamp, but there was a horrible stench in the air, outside as well as inside the hotel. It smelled foul as if a refinery were nearby, although I am not sure if there is one or not. We stayed in the hotel for 2 nights, and the smell didn't let up throughout the stay. Otherwise the hotel is not bad, the room was clean, etc., but the stench makes the whole experience rather unpleasant. Definitely not staying there again.
The hotel met all my needs and expectations for the week I was there. Staff was pleasant and helpful.
Bar is a mess. Two bud lights and never restocked during my trip. If you like a cocktail at the end of the day this hotel is not for you. Food was good and the staff was top notch.
It was clean and cozy. Tops in every way. The staff were exceptional.
The restaurant (The Bistro) is located in the hotel lobby. The food was food and they served Starbucks. Unfortunately, when we ordered our food it wasn't put in until we asked about it making out wait-time an hour. Hopefully, this was just a rare occurence, but keep it in mind!
Made this reservation last-minute online, as we were traveling through the area and once there decided to stay overnight. Was pleasantly surprised to find a nice hotel at such a good rate, especially considering so many other hotels in the area were much more expensive. Although we did not take advantage of many amenities [pool, bistro, etc] due to a very short stay, by sight we would definitely recommend staying here. Hotel was extremely clean, "upscale" looking, and comfortable.
Guest reviews for Courtyard by Marriott West Palm Beach
Everyone
Check in was quick and simple. Front desk staff was knowledgeable and friendly. Room was clean and while we didn't spend much time in the hotel, everything was GREAT and I'll stay again!!!
hice hotel cliose to the airport
Everyone
Whish they had breakfast buffet in the morning, had to pay for everything. Rooms nice and quiet snd clean. Easy to get to.
Review comment
Andrea responded on Mar 3, 2017
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
very nice place to stay
Everyone
No complaints, every thing was more then expected. Great place to stay for any reason. Plenty of outside stores, food, very close by. Very nice.
Review comment
manaer responded on Feb 6, 2017
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable
Everyone
Our room was very nice. Lots of room and very clean.
hotel close to home
Everyone
Pool was excellent, staff was excellent. Pillows to fluffy
worst night in over 50 hotel stays
Everyone
The bed was so soft- a marshmallow would have been firmer and sagged on the middle. The air conditioning was extremely load , turning on and off every 15-20 minutes that you struggled to sleep.
Review comment
manager responded on Apr 4, 2016
You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.
recommended for business trips
BusinessTravelers
It is the second time I book a room for several days there. Location is perfect and although you cannot expect to have big meals there, just a starbucks breakfast and some salads and sandwiches for the nights, overall I feel very comfortable and the staff is nice. I will do it again.
training
BusinessTravelers
Clean stay. Nice Staff. Will stay again if in the area.
good: very easy checkin
Singles
Smelled bad, but overall was a good stay. CHECKONG in was so simple and fast. I arrived at 3 30 am and they allowed me to sleep late without any problems. Staff was so nice.
wonderful
Singles
All staff were wonderful. Room was cozy. I'm a person of few words. Great stay.
Thank you for your wonderful review we look forward to your return when your travels bring you back to the area