Friendly staff, rooms were clean and spacious.
This property was mediocre at best
Pet friendly. Straightforward and clean. No frills. Nice staff.
Good location and price. Coffee in room or more obtainable would have been appreciated
It's nestled
This place is horrible and dirty floorboards. The bathroom is small and filthy. I refused to sleep in that dump. So we left !
The room was so dirty that we only stayed one night instead of two as planned.
Large open and clean rooms. Fast and easy check-in
Hotel required a cash deposit and provided no receipt for such. Listing said room included fridge, microwave, hair dryer, etc. but none were provided. Pool was locked our entire stay due to “clouds.” Staff was unhelpful. Cracked and crumbling bathroom floor would pinch your feet while walking on it. Overall just a miserable stay!
We initially were in room 111. When we arrived back to the room that evening we were told that there was no hot water on that side of the building so we were given the room 102 with a room key, and informed us that due to the inconvenience this second room would be free of charge. Very pleased with the customer service. Just received my credit card statement and both rooms were charged. I called the manager to dispute the second charge and he insisted that no such incident occurred. He refused to give me a credit. I ask you.... how did I get the key? Who gave me the key? Why is management denying this. I am very disappointed with Motel 6 decision. Oh, and by the way... “DONT leave the light on” for me.
The window was broke. But the poeple there was nice. We had no smoke room but could smell smoke in it
I’ve already paid before I checked in. The front desk told me I still owe a balance. Called customer care to resolve the problem but they couldn’t do much. They paid most of it but I ending up paying $2-$3 for the remaining balance just to get a room.
The hotel is a budget hotel, you get what you pay for. I do not have any complaints, but I am not a picky person. If you are planing to stay longer in the area there is better choices. If you just need it for 1 night it is just fine.
I found this room at the last minute and was glad to have it, since there were no other rooms that I could find anywhere in the region of totality. That being said, I thought it was a bit much to be told by the woman that checked me in at about 8:30 p.m. that check out time the next morning also means I need to also be off of the premises by that time too. I had not intention of hanging around loitering anyway, but I let her comment slide since she may have thought people would do that to watch the eclipse (if so it would have been a poor vantage point considering the region this hotel is located in). If that actually was the reason, it would have been a good idea to explain why she wanted the guest to be leave the premises. She was curt for all of the check in process. Full disclosure, the man that I turned the keys into the next day could not have been more friendly.
We chose a jacuzzi suite and the tub was worth every penny. We had to call the front desk (on our cell phones because the room phone didn't work) to tell them the air didn't work. As we were on the phone, they turned the air on. The room itself was spacious and I think I got the best sleep I have had in ages. For once I didn't wake up with aches and pains.
The last owners did the place in, but the new owners and staff have a vision. The place is outdated and cleanliness is iffy, but with the renovations, I think it will be a great stop along the way.
Went for convention in Paduccah. Room smelled. tile in bath cracked and dirty. Beds ok nothing special. Had to look for staff. If another hotel had been available would have switched. Needs overhall badly. SADly lacking in comfort no real amenities. When come back for another convention Will not stay here!
In all 40 years of traveling this was the worst motel experience.
Located 1.4 mi (2.3 km) from Tennessee River, Motel 6 Grand Rivers, KY is within a 5-minute drive of Cumberland River. This 80-room motel has in-room conveniences like refrigerators, microwaves, and TVs.
40-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, microwaves, and free local calls.
Motel 6 Grand Rivers, KY features free WiFi in public areas, express check-out, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
Friendly staff, rooms were clean and spacious.
This property was mediocre at best
Hi John, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6
Pet friendly. Straightforward and clean. No frills. Nice staff.
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. We hope to see you soon, Safe Travels! Lilith #Team6
Good location and price. Coffee in room or more obtainable would have been appreciated
Hi James, Thank you for positively rating your stay! Lilith #Team6
It's nestled
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
This place is horrible and dirty floorboards. The bathroom is small and filthy. I refused to sleep in that dump. So we left !
The room was so dirty that we only stayed one night instead of two as planned.
Large open and clean rooms. Fast and easy check-in
Thank you for the perfect rating!! Nancy Y. #Team6
Hotel required a cash deposit and provided no receipt for such. Listing said room included fridge, microwave, hair dryer, etc. but none were provided. Pool was locked our entire stay due to “clouds.” Staff was unhelpful. Cracked and crumbling bathroom floor would pinch your feet while walking on it. Overall just a miserable stay!
Hi Lucinda, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6