Peaceful and quiet.
I didn't know there is no elevator so had to switch from 3rd floor master suite to 1st floor basic room. Dining room closed 4out of 6 days I was there. My sister and I are mobility impaired but would definitely return and would be better prepared.
Beautiful location to the falls.
Beautiful area and friendly staff. Negative was bundle of firewood bought on site that was cut green and wet, so would not burn. No refund given.
Wonderful location. with much natural beauty. Facility is old, not handicap accessible, horrible food, horrible coffee and most insulting was the flag pole flying the STATE and AMERICAN FLAG was without a night time light , yet the flags were not lowered at dusk nor raised at sunrise----very disrespectful to our national banner!!!!!
Its very close to the falls which i like but is a very old building in need of an update and the cleanliness was sub-par especially in the bathroom of the room
The floor was filthy. My feet were black after walking around inside. The bed was very uncomfortable. Staff congregated outside our window, smoking and talking loudly. Lots of potential but didn’t live up to expectations.
Dirty old mildew smell. Nature was beautiful.
Waterfalls are fascinating. Lodge could be updated. Several meals in the dining room were carry out only. We understand about Covid.
The best part is the park and wonderful hiking trails.
It was a wonderful old lodge. The restaurant had a very limited menu as it was off-season.
Classic lodge feel wilt stone and wood decor. The entire place had a vintage feel. Breakfast buffet in the restaurant was very good. Staff and guests were very friendly and helpful.
It was great to be able to walk out the door and go for a hike but the room smelled bad and the food at the restaurant is truly terrible. The closest alternative for food was quite far
Nice patio with ample seating and a gorgeous view. Room was very basic and due for updated furnishings. Mattress was ok, not great. I did eat at the restaurant. I am not a picky eater and assumed the other poor reviews I read were from picky eaters. They were right, I was wrong. I tried many things on the dinner buffet and nothing was good. From the soup to the dessert, the food was either flavorless, off temperature, or not very fresh looking. All of it appeared like it came out of a can, bag, or box and was just warmed up. The number of dead bugs in the light fixtures and smudges on the windows (which ruined the spectacular view) were unappetizing and reflected an overall lack of attention to detail, which made me wonder what other details were being ignored. The breakfast was ok. The proximity to the falls was great, but I consider staying there a one and done experience.
Roos too small and need updating. No cell service in this day and age is inexcusable
Cumberland Falls State Resort Park places you 1.1 mi (1.7 km) from Cumberland Falls. This 96-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at Riverview, the hotel's onsite restaurant.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Guests of Cumberland Falls State Resort Park enjoy an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, an ATM, and barbecue grills.
Peaceful and quiet.
I didn't know there is no elevator so had to switch from 3rd floor master suite to 1st floor basic room. Dining room closed 4out of 6 days I was there. My sister and I are mobility impaired but would definitely return and would be better prepared.
Hi Katherine, thank you for your feedback regarding your stay. We apologize for the issues you faced, we hope you will stay with us again!
Beautiful location to the falls.
Beautiful area and friendly staff. Negative was bundle of firewood bought on site that was cut green and wet, so would not burn. No refund given.
Thank you for your review.
Wonderful location. with much natural beauty. Facility is old, not handicap accessible, horrible food, horrible coffee and most insulting was the flag pole flying the STATE and AMERICAN FLAG was without a night time light , yet the flags were not lowered at dusk nor raised at sunrise----very disrespectful to our national banner!!!!!
Thank you for your review. We apologize for any inconveniences you had during your stay with us and all issues mentioned are being addressed.
Its very close to the falls which i like but is a very old building in need of an update and the cleanliness was sub-par especially in the bathroom of the room
Thank you for your review.
The floor was filthy. My feet were black after walking around inside. The bed was very uncomfortable. Staff congregated outside our window, smoking and talking loudly. Lots of potential but didn’t live up to expectations.
Thank you for your review. We apologize for any inconveniences you had during your stay with us and all issues mentioned are being addressed.
Thank you for your review.
Thank you for your review.
Dirty old mildew smell. Nature was beautiful.
Thank you for your feedback.
Thank you for your feedback, Sherri! We're glad you enjoyed your stay.