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Recent guest reviews

Wonderful

Property is clean, well kept and the staff is friendly.

Excellent

This place is a model for how it should be done! The manager was amazing. She is 'hands on' being right there to check in the 'full house' due to the storm. The place was immaculate! Every aspect was good. Even the elevator(so often a poor example in places where we stay nightly) was spotless. The manager, Misty Pennington(not someone I had ever met) should be promoted to lead and control other properties.

Room was excellent great shower

Good and bad mixed. Fairly new facility and clean. Some inattention (e.g. no towels in the workout room). Soundproofing is very minimal (example: I could hear crying baby in a nearby room very clearly). Breakfast was very good with friendly attendants. Desk staff sometimes seemed a little frazzled / understaffed

I loved the ease of check in, the cleanliness and friendliness of staff. We did not have bath size towels in our room. My mistake for not asking sooner, I mentioned it at check out. I assumed that they scaled back on bigger towels, thinking the oversized hand towels were what we got. Breakfast was very good!

Very nice, new clean however we were on the same floor as a team of teenagers that we very loud and many didn't wear masks in the building.

All was good! Staff was careful to make sure everyone maintained masks & distancing. Room was nicely equipped with handicap features.

Very clean

Property was really nice and the staff was great!

The entrance was a little hard to find in the dark, it could have been a little more well lit and identifying.

Took the kids to the very small pool and was looking for towels which was empty so I went up to the front counter and asked the girls for more towels which she said sorry I have no more. So then I just informed her that they might want to put a rug outside the door when you walk out of the pool area because myself and several others almost fell she said that’s why you dry your feet before you leave and why we put the caution wet signs out. I informed her that the entire floor in the pool area is wet since kids r jumping in and out and it splashed plus there r no towels to dry with! She just gave me a nasty look I told her I was just worning them and I turned to walk away and she was making nasty comments!! Needless to say I will never come back here!

Poor management. Alarm went off and did not stop due to staff not knowing how to turn it off. Manager unfriendly.

Stayed one night, needed to be close to the college campus and the staff was not only pleasant, but the hotel is brand new and truly offers everything you need. Not to mention, close to everything you need on a quick trip.

great and convenient location, modern brand new everything and friendly staff.

West Highway 92 Williamsburg KY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located 1.6 mi (2.5 km) from Kentucky Splash Water Park, Holiday Inn Express Williamsburg, an IHG Hotel is within a 15-minute drive of other popular attractions like Memorial Park. This 65-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.


Rooms

LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, refrigerators, and microwaves are also available.


Property features

At Holiday Inn Express Williamsburg, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.

Room options

Standard Room, Multiple Beds (& Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Williamsburg, an IHG Hotel

Everyone (10) Couples (3) Family (9)
5
Family

Wonderful

By on Jul 3, 2022

5
Partner Couples

Property is clean, well kept and the staff is friendly.

By on May 15, 2022

Review comment responded on May 17, 2022

Thank you for staying with us!

5
Family

Excellent

By on Mar 13, 2022

Review comment responded on May 4, 2022

Thank you for staying with us! We hope to see you again in the future!

5
Family Business Business

This place is a model for how it should be done! The manager was amazing. She is 'hands on' being right there to check in the 'full house' due to the storm. The place was immaculate! Every aspect was good. Even the elevator(so often a poor example in places where we stay nightly) was spotless. The manager, Misty Pennington(not someone I had ever met) should be promoted to lead and control other properties.

By on Jan 7, 2022

Review comment responded on Jan 20, 2022

Thank you so much for this review & for staying with us. I do my best in always being here for my guest & giving them a nice, clean & welcoming place to stay. I want everyone to feel like their at home. I hope you visit us again soon & again Thank You!

5
Family

Room was excellent great shower

By on Nov 25, 2021

Review comment responded on Dec 7, 2021

Thank you for staying with us!

3
Everyone

Good and bad mixed. Fairly new facility and clean. Some inattention (e.g. no towels in the workout room). Soundproofing is very minimal (example: I could hear crying baby in a nearby room very clearly). Breakfast was very good with friendly attendants. Desk staff sometimes seemed a little frazzled / understaffed

By on Oct 10, 2021

Review comment responded on Dec 7, 2021

Thank you for staying with us!

4
Family Family with small children

I loved the ease of check in, the cleanliness and friendliness of staff. We did not have bath size towels in our room. My mistake for not asking sooner, I mentioned it at check out. I assumed that they scaled back on bigger towels, thinking the oversized hand towels were what we got. Breakfast was very good!

By on Aug 18, 2021

Review comment responded on Sep 11, 2021

Thank you for staying with us!

5
Everyone

By on Jul 22, 2021

3
Partner Couples

Very nice, new clean however we were on the same floor as a team of teenagers that we very loud and many didn't wear masks in the building.

By on Apr 30, 2021

Review comment responded on Jun 2, 2021

Thank you for staying with Us! We appreciate your feedback!

5
Partner Couples Family

All was good! Staff was careful to make sure everyone maintained masks & distancing. Room was nicely equipped with handicap features.

By , from The Villages, fl on Dec 14, 2020

Review comment responded on Jan 2, 2021

Thank you for your feedback

Holiday Inn Express Williamsburg, an IHG Hotel

56 West Highway 92, Williamsburg, KY 40769
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