We love the location rooms are nice and spacious staff are friendly will stay here again
Super friendly people and so helpful
Made the best of it, but wouldn't book this place again. The 1st room we were given was filthy (horribly stained carpets, layers of dust and grime on surfaces, a fingernail clipping on the comforter). We were given attitude and told by one staff member that the hotel was being renovated but they could move us if we couldn't deal with the "stains". We were then told that we were "accidentally" given the wrong room and got moved to a different room which was cleaner but not what I would call up to Radisson standards. The staff was for the most part friendly and helpful, but most did not speak English and didn't understand our questions/requests. There is no full service housekeeping on the weekends due to staff shortages and on weekdays guests must request housekeeping for thier rooms. Not a huge deal but none of this information was told to us on check in and was only found out after 3 days of garbage and dirty towels piling up in the room when we complained. We were told to put the garbage and dirty towels in the hallway and staff would come by and pick them up (which they did but it was still rather gross). The bathroom was normal sized but had exactly 1 towel hook with no other place to hang stuff other than the shower curtain rod. We are a family of 6 and at one point were given attitude by staff when we asked for more than the 3 towels provided in the room. With nowhere to hang our used towels, we went through a lot of them during our 6 night stay. It was very wasteful.
It was late at night when we arrived and staff was friendly. Good breakfast. Nice one night stop.
Excellent
No Wi-Fi the whole time we were there. Pool was filthy, room chair was filthy, all kind of food under pull out couch
This hotel was right off the interstate, but other than that we didn't have a good experience. The room, hallways, and elevator were dirty. We found food under the pull out couch, carpets looked dirty, dresser handles were sticky, walls and the bathroom door were dirty. The furniture was in bad condition and there were layers of dust and dirt in the cubby where the fridge is. The breakfast was very minimal and there wasn't anything (including water) to drink as the juice dispenser wasn't working. When I asked about this, she just said it didn't work. There was one person manning breakfast and one at the front desk. They were both working hard but this was not sufficient for all that was going on.
The staff was great. The desk chair in our room was very worn. Vinyl layer was almost bare..severely damaged. Chair was functional.
Staff very helpful
Overall, a good stay was had. The beds didn't look comfortable at first glance, but actually were quite firm and not saggy. The hotel and room was a little outdated, but clean. My only issue was the desk chair which needed to be tossed. The bonded leather was pealing off it and it looked disgusting. I only stayed one night and never needed it anyways, so not a big deal. However, I would hope management replaces it as the next review may not be so kind.
All good.
breakfast was great. property needs a little tlc
Had a small problem about the room but was quickly resolved.
The lady at the counter was so sweet very good customer service
Property was in decent shape a few things that could have used some work but nothing major. I would stay again.
Country Inn & Suites by Radisson, Bowling Green, KY is located within a few miles (5 km) of Aviation Heritage Park and Basil Griffin Park. This 85-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
At Country Inn & Suites by Radisson, Bowling Green, KY, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a business center, and coffee/tea in a common area.
We love the location rooms are nice and spacious staff are friendly will stay here again
Super friendly people and so helpful
Thank you so much for your feedback!
Made the best of it, but wouldn't book this place again. The 1st room we were given was filthy (horribly stained carpets, layers of dust and grime on surfaces, a fingernail clipping on the comforter). We were given attitude and told by one staff member that the hotel was being renovated but they could move us if we couldn't deal with the "stains". We were then told that we were "accidentally" given the wrong room and got moved to a different room which was cleaner but not what I would call up to Radisson standards. The staff was for the most part friendly and helpful, but most did not speak English and didn't understand our questions/requests. There is no full service housekeeping on the weekends due to staff shortages and on weekdays guests must request housekeeping for thier rooms. Not a huge deal but none of this information was told to us on check in and was only found out after 3 days of garbage and dirty towels piling up in the room when we complained. We were told to put the garbage and dirty towels in the hallway and staff would come by and pick them up (which they did but it was still rather gross). The bathroom was normal sized but had exactly 1 towel hook with no other place to hang stuff other than the shower curtain rod. We are a family of 6 and at one point were given attitude by staff when we asked for more than the 3 towels provided in the room. With nowhere to hang our used towels, we went through a lot of them during our 6 night stay. It was very wasteful.
We apologize for such a disappointing stay. We have a diverse staff here which we pride ourselves on, and receive positive feedback about all the time. We understand it can be frustrating to have to move rooms due to uncleanliness which will be addressed with housekeeping.
It was late at night when we arrived and staff was friendly. Good breakfast. Nice one night stop.
Thank you for your review!
Excellent
Thank you for this wonderful review!
No Wi-Fi the whole time we were there. Pool was filthy, room chair was filthy, all kind of food under pull out couch
I want to apologize that your stay was not up to par.
This hotel was right off the interstate, but other than that we didn't have a good experience. The room, hallways, and elevator were dirty. We found food under the pull out couch, carpets looked dirty, dresser handles were sticky, walls and the bathroom door were dirty. The furniture was in bad condition and there were layers of dust and dirt in the cubby where the fridge is. The breakfast was very minimal and there wasn't anything (including water) to drink as the juice dispenser wasn't working. When I asked about this, she just said it didn't work. There was one person manning breakfast and one at the front desk. They were both working hard but this was not sufficient for all that was going on.
I would like to apologize. I am working hard to fix the issues.
The staff was great. The desk chair in our room was very worn. Vinyl layer was almost bare..severely damaged. Chair was functional.
Thank you!
Thank you!!