This place is ok. Definitely needs upgrades but you get what u pay for. Can get noisy during the day. Beds were comfortable but the room smelled like mold the first day or two. Management should really work on that. Not a bad place but definitely not a top choice.
8:25am knows on room
Found a roach in the room. Staff was more worried in having personal conversations than helping. Cheap and close to universal so I guess you get what you paid for
The property is absolutely average, which is fine, but I found a fingernail (fake thankfully) on the floor of the room. It was so large and obvious that I had little faith in the overall cleanliness of the room.
It is outdated
The room was stinky, a musty smell. It was a poor cosmetic update with thick paint over rust and the doors barely shut. "Breakfast" was very limited, hence ":" and we were told by the front desk that the only shuttle to Universal left at 8:00 am and returned at 5:30, we later found out it runs every 30 minutes. Probably the worst hotel facilities we've stayed at in the past 10 years.
The room is severely outdated, smells, and the floor is damp. Filthy surge protector for use to charge devices. Pillows are tiny hard squares. Hands down this room is disgusting.
Excellent value for the money. Staff were amazing! At breakfast staff would clean immediately after you left the table! Friendly and courteous as well.
I love that everything is was around the hotel
The staff was somewhat helpful but not warm or friendly. The rooms were clean but several outlets did not work. The beds are very firm, personal preference. Breakfast was better than anticipated based on prior reviews. The outdoor pool felt more like a hot tub, very warm. The last day of our third floor stay the elevator we’re broke down and when I asked the staff, they were not apologetic. Customer service was not high level but as I said adequate.
one entrance in & out , the hallway smelled smokey and the phone line was disconnected to the front desk
The online pictures were accurate . I was alone and did not feel safe . The manager was amazing and very attentive to my needs.
Quite, room is humid with carpet smell
My family and I spent all day at Disney and Universal so for us this hotel was perfect. A perfect place to shower and sleep. Very close to universal and about 15-20 minutes to Disney world parks.
We were expecting a buffet breakfast, which in our minds has eggs biscuits, sausage or bacon, it was a waffle maker and bagels. Very frustrating as we book a hotel with a hot breakfast to avoid eating breakfast out. Shame on me for not clarifying with the property. Rooms were clean, water pressure in the shower was good, beds were comfortable.
Located in Florida Center, Quality Inn & Suites Near the Theme Parks is within 2 miles (3 km) of popular attractions such as Orlando International Premium Outlets and Universal Studios Florida. This hotel has 104 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
TVs come with satellite channels, and free WiFi keeps guests connected. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Quality Inn & Suites Near the Theme Parks have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and an ATM.
This place is ok. Definitely needs upgrades but you get what u pay for. Can get noisy during the day. Beds were comfortable but the room smelled like mold the first day or two. Management should really work on that. Not a bad place but definitely not a top choice.
8:25am knows on room
Dear Guest, We appreciate you Taking the time to share ratings of your recent visit. We are truly sorry to know that your expectations were not met on your recent stay here at Quality Inn. If there is anything in particular you did not enjoy please do not hesitate to contact us directly as we strive to improve our services. Your satisfaction is what drives us, and we can not wait to welcome you back for an exceptional experience.
Found a roach in the room. Staff was more worried in having personal conversations than helping. Cheap and close to universal so I guess you get what you paid for
Dear Diego, we are truly sorry to hear about your experience. Here at Quality Inn we strive to provide the best possible experience, and knowing we failed your expectations saddens us. Allow me to apologize for the condition of your room, and the actions of the employees on your recent visit. We will be sharing your comments internally to correct the problems you've expressed. We would love to welcome you back to our establishment to provide you with the service you truly deserve.
The property is absolutely average, which is fine, but I found a fingernail (fake thankfully) on the floor of the room. It was so large and obvious that I had little faith in the overall cleanliness of the room.
Dear Kimberly, please allow me to apologize for your experience here at Quality Inn on your recent stay. What you've describe certainly is not meet the standards we set for our hotel. WE have shared your comments with the housekeeping department to correct those problems immediately. I hope that this experience did not hinder the possibility of welcoming you in the near future
Dear Lynn, Please allow me to apologize for what you've experienced. Here at Quality Inn we pride ourselves on customer service and guest satisfaction and I am truly sorry to hear that we did not meet your expectations. If there is anything is particular that you did not enjoy please do not hesitate to contact us directly as feedback always helps guide future decisions. It was a pleasure having you, and we hope to have the opportunity to have you in the future to provide you with the service you truly deserve.
It is outdated
Thank you for taking the time to share your feedback with us. We appreciate your candor and are committed to providing a comfortable and enjoyable stay for all our guests.We apologize if you found certain aspects of our property to be outdated. We continually strive to enhance our facilities and amenities to meet the evolving needs and expectations of our guests. Your feedback is invaluable in helping us identify areas for improvement.Please know that we are actively working on updates and renovations to ensure a more modern and refreshed experience for our guests in the future. We hope you will consider staying with us again to experience these improvements firsthand.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,
The room was stinky, a musty smell. It was a poor cosmetic update with thick paint over rust and the doors barely shut. "Breakfast" was very limited, hence ":" and we were told by the front desk that the only shuttle to Universal left at 8:00 am and returned at 5:30, we later found out it runs every 30 minutes. Probably the worst hotel facilities we've stayed at in the past 10 years.
Thank you Dustin, for your feedback. We sincerely apologize for the issues you encountered with the room during your stay. We understand that a stuffy and run-down room can greatly impact your comfort and overall impression of our hotel. Please be assured that we take this matter very seriously, and we will address it promptly with our housekeeping and maintenance teams to ensure that such issues are rectified immediately. We value your feedback as it helps us identify areas for improvement and take necessary actions to enhance the overall guest experience. We would like to extend our apologies for any inconvenience caused during your stay, and we assure you that we will do everything possible to prevent similar issues in the future.
The room is severely outdated, smells, and the floor is damp. Filthy surge protector for use to charge devices. Pillows are tiny hard squares. Hands down this room is disgusting.
Thank you Tawnette, for taking the time to share your experience with us. We take guest feedback very seriously, And it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standards we set forth, and I am sorry that we did not meet your expectations. Please allow us the opportunity to provide you with an exceptional experience on your future tip to Orlando.
Thank you Lourdes, for taking the time to give us your ratings. Here at Quality Inn we strive to provide an exceptional guest experience, and I am pleased to know that you enjoyed your stay. We appreciate you rating our hotel a 5 out of 5 as it motivates us to keep pushing forward. It was a pleasure having you, and we would love to see you in the future!
Thank you Wisland, for taking the time to give us your ratings. I am pleased to know that you enjoyed your stay, and we hope to see you in the near future.
We would like to extend my sincerest apologies for any inconvenience regarding the odor in your room, and the noise on your recent stay. Our housekeeping team will thoroughly inspect the room and take necessary measures to eliminate any unpleasant odors. We're glad that you were able to enjoy the comfortability of your bed. We value your feedback as it helps us identify areas for improvement, and we hope to have the pleasure of welcoming you back in the future!