Bus service to and from Disney and Universal
Clean. Very helpful staff. Even though the breakfast bar was closed due to covid, they still provided a good pre packaged breakfast. Just 15 minute drive to The Magic Kingdom. Hotel is also very close to stores and restaurants. Would recommend to anyone going to Disney without spending a fortune on accommodation.
Cristiana, the attendant was very nice and did all possible for a perfect staying. Only problem was the breakfast, not good with frozen food, no eggs, no bacon... was bad. Thanks
Not a very good breakfast. Scrambled eggs were cold and dry (leftover from the day before?). Sausage patties dry and hard (again, leftovers?). Coffee very weak and bitter. Drove to McDonalds after giving up on this "free breakfast".
Courteous and helpful staff. Very clean facility. Excellent buffet
Great hotel for the $. The shuttle is super convenient.
Nice little gym and pool on premises and very close to shopping and restaurants.
The did repairs to the roof on our last day where construction started a little after 7am and we weren’t given notice. After complaining to the front desk they claim the gave notice the night before. This is not true, I explained even if you did this construction was obviously scheduled weeks if not months in advance. How do you not notify guest before hand.
Customer service was awesome!! Jasmin was super nice and sweet. The room was really nice and clean although the room seemed humid
The shower needs to be remodeled and breakfast menu needs to change, food wasn’t good. But staff was friendly.
Our room fire alarm went off at 3am and the workers solution was to just unscrew it. I didn’t sleep the rest of the night!
The staff at the hotel was great, they were very friendly and polite. The management helped us out greatly when we had to leave early due to hurricane Barry heading towards our home. The lady at the front told us to don't worry about anything, to go and be safe. I received and e-mail stating that this women was able to remove our final night off our bill. How many hotels will do this ? The buffet area was very nice and the buffet was great, Thank you Quality Inn and your great staff. Regards, Malcolm
Everything was wonderful....the room, the staff & the breakfast. Very clean. Lovely property. Only trouble at all was getting my return boarding passes to print in the business center.
Excellent service and very good breakfast. Very confortable rooms and clean!!
Located in West Kissimmee, Quality Inn & Suites By the Parks is 2.3 mi (3.6 km) from Disney's Animal Kingdom® Theme Park and within a 10-minute drive of other popular attractions like ESPN Wide World of Sports. This 3-star hotel has 111 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Quality Inn & Suites By the Parks's 111 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
At Quality Inn & Suites By the Parks, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Bus service to and from Disney and Universal
Clean. Very helpful staff. Even though the breakfast bar was closed due to covid, they still provided a good pre packaged breakfast. Just 15 minute drive to The Magic Kingdom. Hotel is also very close to stores and restaurants. Would recommend to anyone going to Disney without spending a fortune on accommodation.
Good Morning Anonymous, We thank you for providing a positive feedback about our Hotel. We look forward to seeing you again for any of your future endeavors to come. Kind regards,
Thank you for choosing and allowing us to be your host.
Cristiana, the attendant was very nice and did all possible for a perfect staying. Only problem was the breakfast, not good with frozen food, no eggs, no bacon... was bad. Thanks
We am writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will informed our guest service agents Cristiana and department about your choices on the survey with outstanding compliments. I am sure they will asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts, and takes the time to say thank you. We trust you had a very memorable experience from visiting the number one fun destination Orlando Florida. A conversation for a long time. History, attractions, food and yes! To top it off a wonderful stay with us. We will be making changes to the Bag to go breakfast in the future as restrictions gets better. Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit.
Not a very good breakfast. Scrambled eggs were cold and dry (leftover from the day before?). Sausage patties dry and hard (again, leftovers?). Coffee very weak and bitter. Drove to McDonalds after giving up on this "free breakfast".
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Courteous and helpful staff. Very clean facility. Excellent buffet
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
Great hotel for the $. The shuttle is super convenient.
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,
Nice little gym and pool on premises and very close to shopping and restaurants.
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,
The did repairs to the roof on our last day where construction started a little after 7am and we weren’t given notice. After complaining to the front desk they claim the gave notice the night before. This is not true, I explained even if you did this construction was obviously scheduled weeks if not months in advance. How do you not notify guest before hand.
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites By the Parks. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding __________ (ENTER SPECIFIC ISSUE HERE) on your recent visit. I have shared your feedback with __________ (NAME OR DEPARTMENT) to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kissimmee. Kind regards,
Customer service was awesome!! Jasmin was super nice and sweet. The room was really nice and clean although the room seemed humid
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Thank you for the honor and privilege you allowed us to serve you.