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Recent guest reviews

Bugs in my room very gross

It smelled. Especially the bedding, the tub was nasty as well with a loose toilet seat

Disgusting, didn’t stay at property. Walked into room and left immediately.

Mold growing in room, smelled like a dirty sock

Customer Service was ok. Room was clean except for hairs found in tub, sink, WIFI was basically nonexistent. I even went to the "business center" and the computers were dusty and wouldn't connect to the non-secured internet. Not great for business travelers.

The staff was the only thing we liked. The place was dirty and in precarious condition.

Unclean, noise until 6am, very interruptive to my baby and I. Very sketchy guests and I felt very unsafe. I left after one night abd just felt very unsafe, I would prefer a refund for my last 2 nights. The property was not kept up at all. Very deceiving from reviews. I would not reconvene this property. Ever!

The carpet in this hotel was very dirty. The elevators were also dirty. Yet the place smelled of strong bleach! the bed also had a dip in the middle. I left without checking in. this was a waste

Stinky hotel. Smells like cigarettes in the hallways and the rings have a weird smell as well. The sheets smelled too. A hair was on my clean face cloth on the bathroom sink. The television was new but you couldn't get a signal to any channels.

Clean, affordable, staff was friendly, efficient and were masked

Beds weren’t that comfortable. Had an email that said pets stayed free but was still charged $10 each for 2 pets

The staff was friendly and the rooms were clean and comfortable but the room next door you could hear everything.

This was previously the Red Roof Inn where I stayed a few times. It has been updated/remodeled but I definitely wouldn't say upgraded. Unfortunately not many other options in the Ocoee area.

Hotel was very clean and the staff was friendly and courteous. The bed was comfortable and the water was hot. TV had a good amount of channels and everything worked properly. Don't know what else to ask for in a hotel. Sadly, they don't serve breakfast in the hotel, but there's a Denny's next to it and a McDonald's and Arby's within walking distance. Very happy with our stay and will book again if we return to Orlando.

We booked a room for 3 adults, got to our room and we only had 2 towels in the bathroom. Went to the front desk and ask for more and the man acted like we were bothering him. When going to the pool and ask the front desk about pool towels and were told to use the towels in our rooms. Pool furniture was cover in mildew Parking lot and sidewalks were covered in trash and debris.

W Colonial Dr Ocoee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Located within 2 miles (3 km) of Orlando Health - Health Central Hospital, OYO Townhouse Orlando West is within 3 miles (5 km) of Lake Butler. This 83-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and safes.


Property features

Guests of OYO Townhouse Orlando West enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include laundry facilities, a vending machine, and an ATM.

Room options

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Premium Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Guest reviews for OYO Townhouse Orlando West

Everyone (22) Business (1) Couples (4) Family (11)
2
Business Business

Bugs in my room very gross

By on Jan 20, 2024

4
Everyone

By on Oct 29, 2023

Review comment responded on Dec 9, 2023

Thank you for your appreciation, Michele! We hope to give you a consistent service every time. Regards, Noah

3
Everyone

It smelled. Especially the bedding, the tub was nasty as well with a loose toilet seat

By on Nov 9, 2022

Review comment responded on Nov 23, 2022

Hi, Chris! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

1
Family

Disgusting, didn’t stay at property. Walked into room and left immediately.

By on Sep 21, 2022

Review comment responded on Oct 3, 2022

Hi, Marty! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

3
Everyone

Mold growing in room, smelled like a dirty sock

By on Sep 5, 2022

Review comment responded on Sep 11, 2022

Hi, Sean! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

3
Everyone

Customer Service was ok. Room was clean except for hairs found in tub, sink, WIFI was basically nonexistent. I even went to the "business center" and the computers were dusty and wouldn't connect to the non-secured internet. Not great for business travelers.

By on Jun 22, 2022

Review comment responded on Jul 10, 2022

Hi, Robert! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

1
Family

The staff was the only thing we liked. The place was dirty and in precarious condition.

By on Dec 6, 2021

Review comment responded on Dec 7, 2021

Hi, Maria! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

1
Everyone

By on Oct 16, 2021

1
Family with small children

Unclean, noise until 6am, very interruptive to my baby and I. Very sketchy guests and I felt very unsafe. I left after one night abd just felt very unsafe, I would prefer a refund for my last 2 nights. The property was not kept up at all. Very deceiving from reviews. I would not reconvene this property. Ever!

By on Oct 12, 2021

Review comment responded on Oct 13, 2021

Apologies for the problems you had faced, Nadia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

5
Everyone

By on Jun 18, 2021

Review comment responded on Jun 29, 2021

Hi, Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Marie!

OYO Townhouse Orlando West

11241 W Colonial Dr, Ocoee, FL 34761
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