Location is great! This is the 4th time we stayed at the Viking. This visit and the past have not been as great as our first stay. The front desk staff is not so pleasant and not easy to deal with. They rush your check in, and check out- like they are so busy and just want you in and out. Some of ...
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Our room was Spartan but clean. Just the basics. The bed was comfortable.
We had a pleasant experience, all the staff were nice and the manager took care of the problem we had in the room very quickly, we will definitely stay in this hotel again when we come back to Rhode Island.
I stayed with my wife and two grandchildren Overall a very nice looking clean motel Breakfast was very good with abundant food choices. Pool was nice for the kids. Facility very attractive inside and outside.
Location is great! This is the 4th time we stayed at the Viking. This visit and the past have not been as great as our first stay. The front desk staff is not so pleasant and not easy to deal with. They rush your check in, and check out- like they are so busy and just want you in and out. Some of the rooms are older so there is no refrigerators in room or vents in bathroom. The rooms are nice with historical features. This past visit we booked a king bed suit and got a queen, they ran out during check in, so instead of upgrading us or compensated us they just apologized verbally and checked us out. Nothing they can do! There hidden fees are pricy- The resort fee of 16$ per day (basically for free internet or pool- which we don't use) is expensive on top 35$ parking per day fee. Your already paying upper average prices. Our previous visit was not any more personal with the staff. During our previous visit, we got engaged in Newport. The hotel staff did not care about our special weekend. Instead during check out they increased our rates! Our friends got engaged in Newport as well and the Marriott send to there room a card with small bottle of champagne. We keep coming back because of the location. When in Newport we only sleep and shower in the hotel. We do not mind paying because we like the finer things in life, wish staff was more personal and not business, but a 10 minute walk to downtown and 10 minute walk to beach is important to us not staff