They put us in a terrible room facing the parking lot. Had to complain to switch out. The pool chairs were cheap and rusty. No end tables next to any of the chairs. No service by the pool you had to go outside to order and wait in line. Was not the experience u expect for $700 a night
The personnel was extremely friendly. Erin from the front desk gave us everything we asked for: An upgrade and a later check out.
Wonderful place! I came across this resort by an accident and it was a nice surprise! Tons of amenities, pleasant staff from reception to bar/lounge (ice skating staff could use a little bit more of training though), great food and drinks, the room is great. We had an amazing time here, thank you!
The location is beautiful. However for the price you pay to stay here, it should have the amenities of a luxury resort. It’s just missing the mark on quality service. The rooms are terribly outdated. The staff is friendly but certainly do not make you feel exceptionally taken care of. At the end of the day you can’t beat the views though!
The valet, bell hop, and front desk staff were all wonderful. The room was very nice and the view from our room balcony was spectacular. Definitely request a room with a sea view. The only negatives were how expensive the drinks were by the pool AND how weak they were! It was as if there was hardly any alcohol in them. Also, the hotel bathrooms in the lobby and pool area were not very clean which was shocking for such a nice resort. I didn't even want to use them! The resort was otherwise very clean. Since I have a son it was nice that they had a full-time lifeguard on duty as well.
Absolutely beautiful resort and the location on the water was gorgeous!
The food at Scarpetta was not great and took a very long time to come. The hotel bar had great food though. The pool could use updating and although our sheets had a hole in them we were happy with our room and the service otherwise.
Great location, close to other attractions but far enough away not to be disturbed. Great spa. Wish they had a hot tub
One of the nicest places I’ve stayed at. Great views and good food. Staff are great.
The exterior and pool area were fantastic, wait staff was also great! Rooms was extremely pricey for what we got!
Good service and clean, modern rooms. Friendly staff.
Great hotel and staff! All around atmosphere of the hotel is excellent. We came off season, but still had a great time. I would definitely recommend this to any friend or family!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I spent the night at a wonderful hotel and had a great spot experience the room was comfortable it was just very oddly located in the bottom back entrance of the hotel. It looked like it had been a conference room at one time. Next time I will definitely visit the spa but will ask for a bedroom that is on a higher floor so that I could have a view of the water. Staff was great food was awesome at scarpetta's and I will definitely go again
Great meeting room for over 300 amazing people from Athena’s! Very friendly staff, seemed very clean. We even had robes and slippers in our room! So nice!!! Thank you!
The Gurney was a nice spot for a two night stay on a long weekend in Newport. Loved the shuttle to Bowen’s Warf. Had a nice room looking out on the Pell Bridge and sunset across the bay. Looked like they were doing a lot of renovating, since it is the off season but that was out of the way of the guests. Could only see the maintenances people from the balcony, making the deck on the ground floor look great for next summer. Just needed some repair on the balcony floor, and the door lock to the balcony of our room. Found it a little stingy that the hotel charges $20/day for the “Gurney’s” waterbottles in the room. Live music in the lobby bar in the evening, and a lot of happy hotel staff in the lobby area.
Was very pleased with the hotel , rooms were clean , great service
Thames Street is a short stroll from Gurney's Newport Resort & Marina, and other popular attractions like Bowen's Wharf are within a mile (2 km). This 257-room, 4-star hotel has a marina, a full-service spa, and 3 restaurants.
Relish the Italian cuisine at Scarpetta, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Gurney's Newport Resort & Marina's 257 recently renovated rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include safes, phones, and ironing boards.
Guests of Gurney's Newport Resort & Marina have access to a marina, a full-service spa, and an indoor pool. Parking is available for USD 20.00 per day (USD 35.00 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a 24-hour fitness center, and a spa tub.
They put us in a terrible room facing the parking lot. Had to complain to switch out. The pool chairs were cheap and rusty. No end tables next to any of the chairs. No service by the pool you had to go outside to order and wait in line. Was not the experience u expect for $700 a night
The personnel was extremely friendly. Erin from the front desk gave us everything we asked for: An upgrade and a later check out.
Wonderful place! I came across this resort by an accident and it was a nice surprise! Tons of amenities, pleasant staff from reception to bar/lounge (ice skating staff could use a little bit more of training though), great food and drinks, the room is great. We had an amazing time here, thank you!
The location is beautiful. However for the price you pay to stay here, it should have the amenities of a luxury resort. It’s just missing the mark on quality service. The rooms are terribly outdated. The staff is friendly but certainly do not make you feel exceptionally taken care of. At the end of the day you can’t beat the views though!
The valet, bell hop, and front desk staff were all wonderful. The room was very nice and the view from our room balcony was spectacular. Definitely request a room with a sea view. The only negatives were how expensive the drinks were by the pool AND how weak they were! It was as if there was hardly any alcohol in them. Also, the hotel bathrooms in the lobby and pool area were not very clean which was shocking for such a nice resort. I didn't even want to use them! The resort was otherwise very clean. Since I have a son it was nice that they had a full-time lifeguard on duty as well.
Thank you for taking the time to share your feedback about your visit.
Dear Traveler, I am sorry to see we did not meet your expectations this trip. We look forward to welcoming you back in the future.
Absolutely beautiful resort and the location on the water was gorgeous!
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Thanks you for reviewing the resort
The food at Scarpetta was not great and took a very long time to come. The hotel bar had great food though. The pool could use updating and although our sheets had a hole in them we were happy with our room and the service otherwise.
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