Nice and clean place I recommend it ,nice personal we will coming back
This was our first and last stay at this hotel. The room was nice and the front desk clerk who checked us into our room was very nice as well. However, when we checked out of our room and were driving back home, we noticed my friend was missing his designer wallet. We were only about 15 or 20 minutes away so we called the hotel to see if they saw his wallet in our room after we left. They said no. We called again and they said no again but answered way too quickly to have actually asked the room service people. We decided to call again before we were too far from the hotel since we live over 2 hours away and the THIRD time we called, the wallet was miraculously there. The staff was so rude and seemed so inconvenienced by our calls. Then two days later, they went to the post office and dropped off the wallet and we had to pay $30 for the shipping. That is the worst customer service we have every had at a hotel. We will never stay at this overpriced faux Holiday Inn again.
Surprisingly neat and clean. At first the distance from town was an issue but we figured it out. The quality for the price was outstanding. Had trouble checking in at first but ended up happy with the room and the stay.
Thames Street is within 2 miles (3 km) of Wayfinder Hotel while other popular attractions such as Easton's Beach are within 3 miles (5 km). This 197-room, 4-star hotel has a 24-hour fitness center along with free in-room WiFi and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 1:00 PM.
The 197 rooms have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards are also available.
Wayfinder Hotel offers a 24-hour fitness center, a conference center, and a seasonal outdoor pool. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Additional amenities include express check-in, laundry facilities, and a reception hall.
Nice and clean place I recommend it ,nice personal we will coming back
Hello, We are very glad you enjoyed your stay. Looking forward to having you again!
Hello! Thank you so much for this wonderful review. We greatly appreciate your feedback and hope to see you again in the future. Best, Josh Front Office Manager
This was our first and last stay at this hotel. The room was nice and the front desk clerk who checked us into our room was very nice as well. However, when we checked out of our room and were driving back home, we noticed my friend was missing his designer wallet. We were only about 15 or 20 minutes away so we called the hotel to see if they saw his wallet in our room after we left. They said no. We called again and they said no again but answered way too quickly to have actually asked the room service people. We decided to call again before we were too far from the hotel since we live over 2 hours away and the THIRD time we called, the wallet was miraculously there. The staff was so rude and seemed so inconvenienced by our calls. Then two days later, they went to the post office and dropped off the wallet and we had to pay $30 for the shipping. That is the worst customer service we have every had at a hotel. We will never stay at this overpriced faux Holiday Inn again.
Hello Pete, The Wayfinder Hotel is very proud to finally unveil our beautiful property and wonderful staff. The situation involving the return of your wallet was not handled in the most expeditious or professional manner and for that we sincerely apologize. Aside from your troubles with the return of your wallet, it sounds that you enjoyed most of your stay. We look forward to welcoming you back and are happy to know that your wallet was eventually returned to it's rightful owner. Please reach out with any other question or concerns. Have a great day! Best, Josh Front Office Manager
Surprisingly neat and clean. At first the distance from town was an issue but we figured it out. The quality for the price was outstanding. Had trouble checking in at first but ended up happy with the room and the stay.
Thank you so much for such a wonderful review! We hope to see you again in the future. - The Wayfinder Team
Hello, We are very glad you enjoyed your stay, hoping to see you again!