Everything was great. Could be have used a good vacuuming on the hall carpets. Otherwise, great.
Very clean, very good location in the heart of Hampton
First of all Orbitz didn't book a suite for me even though I said that I was traveling with one other adult and two children. So our room only had two queen size beds. The toilet didn't work and the maintenance man came in and said that when the hotel was at full capacity, sometimes the water pressure was low. So he said it needed time to fill up after each person used it. So we followed his instructions and it flushed. The cord connecting the receiver to the room phone was broken and he brought another one but the phone still didn't work. He also brought a cot for the children to sleep on. Later that night at 2am I took a shower and the water wouldn't turn off, so the security guard came up. When she called the front desk to tell them that she couldn't get it turned off either the receptionist said there was no maintenance on at that time of night. So it seemed like she was saying that we would have to sleep in a room with the bathtub filling up with water. So after several more attempts the guard finally got the water to shut off. She said you had to push it in hard while turning the knob.
My bathroom smelled like sewage and the phone did not work so I couldn't call down. I had to walk downstairs to tell them of the issue and they never came to look at the bathroom. We only stayed for 1 night so we just dealt with it. My daughter was laughing at 8:30pm and i got a knock at the door that she need to be quiet. It wasn't 9pm and she wasn't even laughing that loud. I will be the first to tell her to be quiet if I felt it was loud. I won't stay here again.
Staff was friendly and great! Door handle in bathroom was broken.
Nice and clean. Pleased with the service. Would definitely recommend it to anyone
needed a hotel for a night and this was comfortable and the price was acceptable
Hotel was wonderful. The staff members were all very helpful and ready with a smile!
The hotel was excellent. The staff was great and very friendly My room was very clean and I was offered the opportunity to have my room cleaned everyday. The hotel is close great restaurants, shopping and beaches. Nice!
We enjoyed our stay. My husband and I live In Hampton. We picked this hotel to stay in while we waited to close on our new home.
Very nice and close to businesses I need to call on
Convenient to the interstate and food. We were there for a job, and it was a great and comfortable place to stay.
We picked this one because it had a great price point and was about 30 minutes from Williams burg and 40 minutes from Virginia beach and it had a pool but the pool was broken when we arrived it was missing as safety cover on the inlet at the bottom of the pool and the pool was hotter than the hot tub. My 3 kids were very disappointed and I was too as we book based on having a pool to use. We were comped 1night for the in convenience. Other than that room was very clean and comfortable beds were very comfy and stay was nice beware your iPhone can deactivate your keycard which is annoying. Has two washers and dryers available 24 7 so that was a nice plus. I would recommend the hotel if you had no interest in using the pool
Only problem was the AC unit blower was quite noisy in the night but kept room very comfortable. Reported it to Front desk clerk upon checking out.
Upon arriving at our room we discovered a pillowslip that was soiled. This was immediately taken care of. The next day when we left the hotel and returned that afternoon we discovered the linen from the bed was left in the chair as if the person cleaning the room had not completed the job. Upon checkout the front desk clerk ahoikiguzed and made an adjustment to our bill that more than adaquately took care of the matter.
Hampton Roads Convention Center is within a mile (2 km) of Hilton Garden Inn Hampton Coliseum Central, and other popular sites like Hampton Coliseum are within a couple of miles (3 km). This 3-star hotel has 149 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 8:00 AM to 10:00 AM.
All 149 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
At Hilton Garden Inn Hampton Coliseum Central, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Everything was great. Could be have used a good vacuuming on the hall carpets. Otherwise, great.
Very clean, very good location in the heart of Hampton
First of all Orbitz didn't book a suite for me even though I said that I was traveling with one other adult and two children. So our room only had two queen size beds. The toilet didn't work and the maintenance man came in and said that when the hotel was at full capacity, sometimes the water pressure was low. So he said it needed time to fill up after each person used it. So we followed his instructions and it flushed. The cord connecting the receiver to the room phone was broken and he brought another one but the phone still didn't work. He also brought a cot for the children to sleep on. Later that night at 2am I took a shower and the water wouldn't turn off, so the security guard came up. When she called the front desk to tell them that she couldn't get it turned off either the receptionist said there was no maintenance on at that time of night. So it seemed like she was saying that we would have to sleep in a room with the bathtub filling up with water. So after several more attempts the guard finally got the water to shut off. She said you had to push it in hard while turning the knob.
My bathroom smelled like sewage and the phone did not work so I couldn't call down. I had to walk downstairs to tell them of the issue and they never came to look at the bathroom. We only stayed for 1 night so we just dealt with it. My daughter was laughing at 8:30pm and i got a knock at the door that she need to be quiet. It wasn't 9pm and she wasn't even laughing that loud. I will be the first to tell her to be quiet if I felt it was loud. I won't stay here again.
Staff was friendly and great! Door handle in bathroom was broken.
