Had a family loft room with 2 rooms combined for my wife and 4 kids and of course the kids room had no air conditioning for our 4 day stay. We asked several times for this to get fixed and after several times of someone coming the problem never got fixed. We requested another room aftet 2nd day but they never followed thru with us, was extremely disappointed with there staff not caring about the situation definitely will not be staying here again....
Reaaly nice building, helpful and accommodating staff. Many places to eat within walking distance. I was able to use my Netflix by casting to their television. My only issue is the rooms are small and they will not enter and clean room unless requested.
Loved it ! It was very clean , the staff was great! Kind and helpful ! Whatever we needed they brought quickly. Loved my stay perfect for a girls trip .
Easy parking and free right on street of the hotel, nice staff, quiet rooms, and clean.
Hotel was basically empty, but they still have me the smallest room possible.
Clean and modern hotel. Great location. Close to Penn Station and Hudson Yards.
The restaurant and lobby are really appealing. However, we barely had any TV channels that worked and anytime you moved or tossed over on the bed it made loud squeaking noises which made it incredibly difficult to sleep. I received $10 off my stay for these inconveniences. I won’t stay here ever again.
Location, great spot. Water and nespresso in the room.
Excellent location! Restaurants, main streets, theaters everything walking distance. Great vibe and The Staff always giving the extra mile! Breakfast was delicious, definitely worth the stay!
modern, and well organized,. Little details like a charger inside the safe (I charged my iPad) make a difference.
Do not stay here. Prices are not clearly stated. There is an additional Resort Fee that they slide in there of $40 a night. Just a slimy business practice.
Amazing staff, great location and a super clean hotel! Orbitz actually got the listing wrong on our reservation but the manager (even though he didn’t have to) accommodated us. Breakfast at the hotel was a bit pricey, but hey, it’s NY, everything is expensive in this city! All in all a fantastic experience. Would definitely recommend this hotel.
Located in Midtown, INNSiDE by Melià New York Nomad is within a 10-minute walk of popular sights such as 5th Avenue and Flatiron Building. This 313-room, 4.5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
All 313 rooms feature refrigerators, laptop-compatible safes, and phones. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding.
INNSiDE by Melià New York Nomad features a 24-hour fitness center, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
Had a family loft room with 2 rooms combined for my wife and 4 kids and of course the kids room had no air conditioning for our 4 day stay. We asked several times for this to get fixed and after several times of someone coming the problem never got fixed. We requested another room aftet 2nd day but they never followed thru with us, was extremely disappointed with there staff not caring about the situation definitely will not be staying here again....
Reaaly nice building, helpful and accommodating staff. Many places to eat within walking distance. I was able to use my Netflix by casting to their television. My only issue is the rooms are small and they will not enter and clean room unless requested.
Thanks for the amazing review! It's excellent your time at INNSIDE New York NoMad was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day! Mauricio Patino, General Manager
Loved it ! It was very clean , the staff was great! Kind and helpful ! Whatever we needed they brought quickly. Loved my stay perfect for a girls trip .
Thank you for the outstanding review! We're delighted your experience at INNSIDE New York NoMad was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day! Mauricio Patino, General Manager
Easy parking and free right on street of the hotel, nice staff, quiet rooms, and clean.
Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at INNSIDE New York NoMad. We'd like to share an even better experience with you soon. Have a lovely day! Mauricio Patino, General Manager
We appreciate the feedback. It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us. Mauricio Patino, General Manager
We appreciate the feedback. It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing. Mauricio Patino, General Manager
Hotel was basically empty, but they still have me the smallest room possible.
We appreciate your feedback, Bruce. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time. We look forward to hosting you again soon so we can share a more positive experience with you. Mauricio Patino, General Manager
Clean and modern hotel. Great location. Close to Penn Station and Hudson Yards.
Thank you for taking the time to leave this wonderful rating, Lee! We hope to see you again soon at INNSIDE New York NoMad so we can share yet another amazing experience! Have a fabulous day! Mauricio Patino, General Manager
Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at INNSIDE New York NoMad! Have a lovely day! Mauricio Patino, General Manager
The restaurant and lobby are really appealing. However, we barely had any TV channels that worked and anytime you moved or tossed over on the bed it made loud squeaking noises which made it incredibly difficult to sleep. I received $10 off my stay for these inconveniences. I won’t stay here ever again.
Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon. Mauricio Patino, General Manager
We appreciate you taking the time to share your feedback. It's unfortunate you had such challenges during your stay with us. We're disheartened our temperature control system didn't meet your expectations. It's important to us that our guests feel relaxed and comfortable during their time with us. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope you allow us the chance to host you again soon for a more positive experience. Mauricio Patino, General Manager