Skip to main content
Beginning of main content

Recent guest reviews

The workers at the hotel where very loud! Couldn’t sleep in the morning when I worked all night! No hot food for breakfast just junk food! The room didn’t smell fresh when I got there! And you use a machine to check in no customer service and the machine was a pain to work with! Need to get rid of the machine!

We had to arrange for a late check in and it was no problem. The hotel communicated with us a few times via automated text messages and a phone call. We were able to check in late (1:30am) via a kiosk which connected to a staff person. Perfect location for a business trip stay. Very nice pool (which we didn't use, but it looked good).

When I checked in, there was a man outside telling people not to stay here because of their horrible customer service. I wish I had listened. The man that checked me in was on the phone the whole time and I was sidetracked by his conversation about the man outside. He never handed me my license back. I didn't notice this until the next night at my next hotel. I called immediately, and couldn't get anyone to answer. Finally someone would pick up the phone and set in down without talking. I made 15 calls before something talked to me. The lady told me my license wasn't there, but they had numerous other ones. I hadn't used my wallet since I was there so there was no chance I had lost my license. The lady was very rude and offered no help. I called the next day and was told by a manger that they had my license. I asked her to priority mail it to me over night because I needed it. She said she would. It was been 10 days and I still don't have my license. I had to go through extra security just to get home. They searched me and all my bags. They had to make phone calls to verify my identity just so I could get home. I can't use my credit cards because they say See ID on them. This was their mistake and yet I am the one paying the price. I have called the hotel 20 times since then. I keep leaving messages for the manager and no one will call me back. I would never stay at this place again, nor would I want anyone else to go through this. It's been horrible.

All was good. Service was great, room was clean and staff was courteous.

All very good! The room was clean and the staff was very nice

Liked being able to park in front of the unit. Quiet area tucked away. This building is in great need for remodel or tear down. Cracked walls, tub coming away from floor, portable dehumidifiers in room very dirty, windows foggy, and old TV. Just old and worn out. Maybe worth $75 a night if you can convince me there were no bed bugs.

Location was good and near a Cracker Barrel. Property was a little run down and food was ehhhh. Overall it was ok

The staff was very pleasant and accommodating.. it was a pleasant change from the normal lack of customer service received in Miami

The check in was great. The guy working the counter was extremely nice! Wanted to make sure the room we got was ok so he took us and let us check it out before we took it (it was a handicap room, we didn't nesecarily need a handicap room but it was on the first floor and he just wanted to make sure we were ok with it). The room had that first musty Florida hint of a smell and that was really the only thing off about it but hello, it's Florida and it's hot so the ac needs to run all the time, I get it so with that being the only thing I'd say that's pretty good! The bed was our only issue, could have been softer but it wasn't the worst thing I've slept on as far as hotels go! The breakfast was surprisingly not bad for what you pay for! Waffle maker, OJ, yogurt, cereal, oatmeal. The property was quiet as far as people/ kids screaming. The only thing you heard every now and then would be big trucks going down the highway but nothing you couldn't ignore (and that's coming from a sound sensitive person!). Overall I would absolutely stay here again! There was a Walmart right down the road and some food places, all within about a 5-10 min drive. We stayed here to go to the Everglades and refuge parks that are about 30-45 mins away and went into Naples briefly because it rained one morning so had to find something else to do. Didn't pay attention to how long it took to get there but it's definitely not walking distance!

This hotel was affordable, relatively close to the beach, clean and hotel staff very accommodating and friendly. I would stay here again. We arrived 3 hours before check in and for a small fee, we were allowed to check in early.

Only for a place to sleep. Stained bedspreads, dirty floors, broken tiles. Check in at 4:00. No exceptions !! Stayed on a Friday night, tried to check in at 3:00 and was turned away. Breakfast? Hope you want a waffle..

Very clean and huge comfortable bed. Great for a quick overnight stay and close to freeway

As it was high season, this was all we could get. Based on the reviews, it looked like it would be OK. Instead, the only room available was a smoking room, and believe me, it smelled like someone was standing next to you puffing away. I would not recommend this hotel to a non-smoker, especially in high-season if that is the only type of room available.

Room had a very musty smell and it stayed the whole time. Airconditioner didn't dry the air enough to move the smell out. Probably not going back.

Was a weekend getaway for my husband and I. Wanted to play tourist (we are native Floridians). Staff was very friendly and welcoming. Room was clean. Only down was the free breakfast. Had stayed last year at another hotel close to your about same price and the free breakfast had much more of a selection (fresh fruit-for example). Overall we enjoyed ourselves.

The hotel was dirty and the room smelled musty. the pool chairs were dirty as were the windows in the room. the gate to enter the pool was rusted and paint coming off. they gave us a spray to use in the room but, no help. Something on the pool chairs came off on my bathing suit. I showed it to the front desk person and she said she would have the manager call us, which never happened. I would not recommmend this hotel to anyone!

Tollgate Blvd Naples FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Rural Estates, Super 8 by Wyndham Naples is 7.7 mi (12.4 km) from Tin City and 8 mi (12.9 km) from Naples Zoo at Caribbean Gardens. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9 AM.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and phones are other standard amenities.


Property features

Guests of Super 8 by Wyndham Naples enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for Super 8 by Wyndham Naples

Everyone (12) Couples (16) Family (13) Other (3)
2
Family with small children

The workers at the hotel where very loud! Couldn’t sleep in the morning when I worked all night! No hot food for breakfast just junk food! The room didn’t smell fresh when I got there! And you use a machine to check in no customer service and the machine was a pain to work with! Need to get rid of the machine!

By , from Arcadia on Dec 8, 2021

Review comment responded on Dec 10, 2021

We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4
Partner Couples Business Business

We had to arrange for a late check in and it was no problem. The hotel communicated with us a few times via automated text messages and a phone call. We were able to check in late (1:30am) via a kiosk which connected to a staff person. Perfect location for a business trip stay. Very nice pool (which we didn't use, but it looked good).

By on Nov 22, 2021

Review comment responded on Nov 23, 2021

Thank you for sharing this honest review and feedback about our staff as well as our location. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

1
Family

When I checked in, there was a man outside telling people not to stay here because of their horrible customer service. I wish I had listened. The man that checked me in was on the phone the whole time and I was sidetracked by his conversation about the man outside. He never handed me my license back. I didn't notice this until the next night at my next hotel. I called immediately, and couldn't get anyone to answer. Finally someone would pick up the phone and set in down without talking. I made 15 calls before something talked to me. The lady told me my license wasn't there, but they had numerous other ones. I hadn't used my wallet since I was there so there was no chance I had lost my license. The lady was very rude and offered no help. I called the next day and was told by a manger that they had my license. I asked her to priority mail it to me over night because I needed it. She said she would. It was been 10 days and I still don't have my license. I had to go through extra security just to get home. They searched me and all my bags. They had to make phone calls to verify my identity just so I could get home. I can't use my credit cards because they say See ID on them. This was their mistake and yet I am the one paying the price. I have called the hotel 20 times since then. I keep leaving messages for the manager and no one will call me back. I would never stay at this place again, nor would I want anyone else to go through this. It's been horrible.

By on Apr 19, 2021

Review comment responded on Apr 21, 2021

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

4
Everyone

By on Apr 13, 2021

Review comment responded on Apr 24, 2021

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

4
Family

All was good. Service was great, room was clean and staff was courteous.

By on Mar 23, 2021

Review comment responded on Mar 24, 2021

We appreciate the comments, especially with regards to your opinion of our staff and your comments about our service. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4
Family

All very good! The room was clean and the staff was very nice

By on Feb 12, 2021

Review comment responded on Feb 12, 2021

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff as well as our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2
Everyone

By on Sep 28, 2020

Review comment responded on Sep 30, 2020

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4
Everyone

By on Aug 31, 2020

Review comment responded on Sep 1, 2020

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

3
Everyone

Liked being able to park in front of the unit. Quiet area tucked away. This building is in great need for remodel or tear down. Cracked walls, tub coming away from floor, portable dehumidifiers in room very dirty, windows foggy, and old TV. Just old and worn out. Maybe worth $75 a night if you can convince me there were no bed bugs.

By on Feb 29, 2020

Review comment responded on Mar 2, 2020

Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

4
Everyone

Location was good and near a Cracker Barrel. Property was a little run down and food was ehhhh. Overall it was ok

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

We appreciate your rating of our hotel and the feedback you have shared pertaining to our location and property. We hope you will return so that we can provide you an even superior experience.

Super 8 by Wyndham Naples

3880 Tollgate Blvd, Naples, FL 34114
url importing http://www.orbitz.com/Naples-Hotels-Super-8-by-Wyndham-Naples.h124447-p2.Hotel-Reviews
There was an error importing /Naples-Hotels-Super-8-by-Wyndham-Naples.h124447-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Naples-Hotels-Super-8-by-Wyndham-Naples.h124447-p2.Hotel-Reviews

Frequently asked questions