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Recent guest reviews

Beautiful property, friendly staff, clean rooms, and nice pool.

Overall a very good experience. Very helpful front desk staff. Hotel is clean, nice pool. The hotel is not in the main downtown of naples, but it's an extremely easy drive, and parking in the crowded areas isn't difficult. Close to the beach with a free shuttle that takes you. Absolutely zero plant-based options at the restaurant or for breakfast (though this was not super surprising to us and we made other plans accordingly). We had two issues that were slightly annoying - 1) our door did not lock properly. it took some finagling to get it to latch, which we quickly realized. however, housekeeping would go in and we would return to the room with our door ajar because it had not latched. no issues with theft or anything, but kind of sketchy. we did inform the hotel, but it was not fixed during our stay. 2) it was kind of loud. walls are paper thin, so you can hear what is going on in the hallways and adjacent rooms with extreme clarity. Overall a solid 4/5.

Great

I did not like, not having open windows and not having balconies. No fresh air in the rooms, only HVAC !

Exceptional staff. Comfy beds and room. Very nice stay overall. Would return.

Loved our stay. Very clean room and the beds are super comfortable. I read reviews about others having an issue with the AC not working properly, but thought they might have been isolated incidents. Unfortunately we had a similar issue. The thermostat didn’t work and no matter what temp we set it to, it would stay at 70 or above. They did send someone the next day to fix it, but it would only stick to one designated temperature. So if it got cold, you had to manually power it off. Other than that, everything was great.

Staff was extremely helpful at all times.

Very helpful staff. Great location.

Friendly staff, great location, and very clean.

Perfect location, everything is close by. Rooms are big, comfortable bed, everything seemed cleaned. Friendly staff, i would stay here again.

Beautiful property! Pool was a bit small. Overall, great stay.

Staff was very nice, location is excellent, they have a shuttle to the beach where they will lend you a chair and towel and they give you a cold bottle of water. Parking was free and easy. Room was great, had a Keurig and mini fridge. All and All a great visit.

Nice-clean-hotel.

Staff was excellent, very professional and very helpful, friendly and responsive. Ceiling vent in bathroom was full of dust an there isnt a bathroom fan.

This is my place to stay in Naples Fl.

Very friendly staff. Felt very safe in the area. Clean. Excellent gym facility for a hotel and pool area was nice and clean. All hotels are not very eco friendly so the ok was due to that although they did have a recycling bin in your room. We walked everywhere so there isn’t too much to do within walking distance but it wasn’t horrible we did have restaurants and an expensive outdoor mall.

Clean, comfortable and nice staff. Hotel was well located for my trip

Beds were very comfortable, complimentary breakfast was outstanding, daily shuttle to beach with chairs, water and towels was wonderful

Tamiami Trl N Naples FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Located in Central Naples within a 5-minute walk of Waterside Shops, Hilton Naples is within a 15-minute stroll of Artis-Naples. This 4-star hotel welcomes guests with 199 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.


Property features

Guests of Hilton Naples have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, Accessible

1 King Bed | Sleeps 4

One Bedroom Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

King Accessible with Bathtub

1 King Bed | Sleeps 2

Guest reviews for Hilton Naples

Everyone (18) Couples (11) Family (12)
5
Partner Couples

Beautiful property, friendly staff, clean rooms, and nice pool.

By on Jul 27, 2022

Review comment responded on Jul 27, 2022

Hello Amy , Thank you for taking out the time to leave us a review. I'm glad to hear you found the property and hotel staff to your liking. We hope to see you again in the future.

4
Partner Couples

Overall a very good experience. Very helpful front desk staff. Hotel is clean, nice pool. The hotel is not in the main downtown of naples, but it's an extremely easy drive, and parking in the crowded areas isn't difficult. Close to the beach with a free shuttle that takes you. Absolutely zero plant-based options at the restaurant or for breakfast (though this was not super surprising to us and we made other plans accordingly). We had two issues that were slightly annoying - 1) our door did not lock properly. it took some finagling to get it to latch, which we quickly realized. however, housekeeping would go in and we would return to the room with our door ajar because it had not latched. no issues with theft or anything, but kind of sketchy. we did inform the hotel, but it was not fixed during our stay. 2) it was kind of loud. walls are paper thin, so you can hear what is going on in the hallways and adjacent rooms with extreme clarity. Overall a solid 4/5.

By on Jul 25, 2022

Review comment responded on Jul 25, 2022

Hello Amy, Thank you for your kind amazing words about our property. I will be glad to share all of your comments with our staff. We hope to see you again in the future.

5
Partner Couples

Great

By on May 11, 2022

Review comment responded on May 17, 2022

Hello Dale, Thank you for taking a moment to share your experience. I am pleased to hear you found the service excellent from our hotel staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4
Family Partner Couples

I did not like, not having open windows and not having balconies. No fresh air in the rooms, only HVAC !

By on Mar 10, 2022

Review comment responded on Apr 25, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We hope you will consider staying with us in the future.

5
Partner Couples

Exceptional staff. Comfy beds and room. Very nice stay overall. Would return.

By on Mar 1, 2022

Review comment responded on Mar 8, 2022

Thank you for taking a moment to share your experience. I am pleased to hear you found the customer care service from our staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4
Family Family with small children

Loved our stay. Very clean room and the beds are super comfortable. I read reviews about others having an issue with the AC not working properly, but thought they might have been isolated incidents. Unfortunately we had a similar issue. The thermostat didn’t work and no matter what temp we set it to, it would stay at 70 or above. They did send someone the next day to fix it, but it would only stick to one designated temperature. So if it got cold, you had to manually power it off. Other than that, everything was great.

By on Jan 28, 2022

Review comment responded on Jan 28, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you found your stay unsatisfactory. We assure you this is not typical Hilton standard and we pride ourselves in delivering exceptional service for our guests. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience.

5
Family

Staff was extremely helpful at all times.

By on Jan 13, 2022

Review comment responded on Jan 13, 2022

Thank you for taking a moment to share your experience. I am pleased to hear you found the service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

5
Everyone

By on Sep 23, 2021

4
Everyone

Very helpful staff. Great location.

By on Sep 18, 2021

Review comment responded on Sep 18, 2021

Thank you for taking a moment to share your experience. I am pleased to hear you found the customer care service from our staff and the amenities of the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

5
Friends

Friendly staff, great location, and very clean.

By on Sep 7, 2021

Review comment responded on Sep 9, 2021

Thank you for taking a moment to share your experience. I am pleased to hear you found the customer care service from our staff and the amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

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